very nice and friendly staff and great hamburger taste with variety of topics
Atmosphere: 5
Food: 5
Service: 5
John Burchell
Absolutely fantastic service the worker Mario was so friendly and genuine this was some of the best service I’ve gotten
Atmosphere: 5
Food: 5
Service: 5
Mike Ros
On my top five for burgers places in SD. Great service.
Atmosphere: 4
Food: 5
Service: 5
Yanni Nicolaides
Prepare to wait.
Xiton Oliveira
Talking about franchise, that’s the best burger you can get!
Atmosphere: 4
Food: 4
Service: 4
Jeremy Pollard
Food is incredible. It's a little on the pricey side, but you get what you pay for. The meat is juicy and flavorful, and the toppings are fresh and tasty. The fries are great Cajun style and the shakes are unbelievable. I had strawberry with oreo, and it was the best strawberry shake I've ever had. It was made with fresh strawberries right in front of me. We also tried chocolate peanut butter, which was equally good.
Shoutout to Mario, he was super helpful getting us acquainted with the menu, and helped us get the most for our money. Super cheerful and friendly as well.
Food: 5
Service: 5
s s
I like this burger because I can select toppings. I choose Ketchup, Lettuce, Onion, Tomatoes, Pickles, and Grilled Onions. Please let me know if you knew better topping pattern. Burger is like the Macdonald's one but it is more powerful than that. Flies are good too. Shick and there are hot taste one. Inside is very,,,music is too loud to talk. (Classic Combo (Burger, Regular fry, and Drink) $20.14)
Atmosphere: 3
Food: 3
Service: 3
James Randorff
TL;DR: Food is solid, but service is lacking and atmosphere is meh. ——— We asked for grilled onions on my wife’s burger, but the order was entered as raw onions. When I asked them to correct it, they accidentally switched my daughter’s burger instead. After several minutes of back‑and‑forth — and even a manager stepping in — the order was finally fixed on the screen.
Unfortunately, the burger still came out with raw onions. Rather than remaking it, staff handed my wife a to‑go container of grilled onions and left her to pick off the raw ones herself. For a place built on simple, customizable burgers, that kind of order accuracy and customer service really missed the mark.
Atmosphere: 4
Food: 4
Service: 2
JRandorff
TL;DR: Food was solid (4/5), but service (2/5) and atmosphere (3/5) brought the overall experience down. ——— We stopped at Five Guys expecting the usual straightforward, customizable burger experience, but this visit was frustrating. We asked for grilled onions on my wife’s burger, yet the order was entered as raw onions. When I asked them to fix it, they accidentally switched my daughter’s burger instead. It took several minutes of back‑and‑forth, plus a manager, just to get the order corrected on the screen. When the food arrived, my wife’s burger still had raw onions. Instead of remaking it, staff handed her a to‑go container of grilled onions and left her to pick off the raw ones herself. For a chain that prides itself on simple, customizable burgers, the lack of order accuracy and customer service really missed the mark. The food itself was fine, but the service and atmosphere need improvement. With better attention to detail and customer care, this location could easily deliver the Five Guys experience people expect.
Care Messer
The people at this location have always been so kind and have done their best to be quick with everyone's orders. You can tell that the management at this store values customer service and the staff's time and attention to customers. I bring my disabled daughter in sometimes and they go out of their way to make us feel welcome and help in any way they can. It is truly appreciated 👏
Most times, I'll order Bacon Cheeseburger with Cajun Fries. All-The-Way. Sometimes Lettuce Wrapped- Each and Every Visit, workers welcome me, The Paper Bag feels so heavy and hot- the Burgers are always hot and vegetables are cool and fresh. Fries are always hot as well. Very few fast food restaurants make the meals when I order 😋
Atmosphere: 5
Food: 5
Service: 5
B B
Food is good. But it’s $25 for a burger and fries and a water.
Thomas C
Great food good prices, portions are big.
SDCV
Great customer service. The manager was training 3 people at the same time taking our orders and making recommendations. Wish more service providers have his spirit and enthusiasm. Food was as usual. They now have a combo deal that relieves the price shock a little.
Atmosphere: 4
Food: 4
Service: 5
B
The staff working here are awesome! ...and the food is obviously delicious! The manager seems a little intense for some reason and should try to be more chill, friendly and welcoming, but otherwise we enjoyed our visit!
very nice and friendly staff and great hamburger taste with variety of topics
Atmosphere: 5
Food: 5
Service: 5
Absolutely fantastic service the worker Mario was so friendly and genuine this was some of the best service I’ve gotten
Atmosphere: 5
Food: 5
Service: 5
On my top five for burgers places in SD. Great service.
Atmosphere: 4
Food: 5
Service: 5
Prepare to wait.
Talking about franchise, that’s the best burger you can get!
Atmosphere: 4
Food: 4
Service: 4
Food is incredible. It's a little on the pricey side, but you get what you pay for. The meat is juicy and flavorful, and the toppings are fresh and tasty. The fries are great Cajun style and the shakes are unbelievable. I had strawberry with oreo, and it was the best strawberry shake I've ever had. It was made with fresh strawberries right in front of me. We also tried chocolate peanut butter, which was equally good.
Shoutout to Mario, he was super helpful getting us acquainted with the menu, and helped us get the most for our money. Super cheerful and friendly as well.
Food: 5
Service: 5
I like this burger because I can select toppings. I choose Ketchup, Lettuce, Onion, Tomatoes, Pickles, and Grilled Onions. Please let me know if you knew better topping pattern. Burger is like the Macdonald's one but it is more powerful than that. Flies are good too. Shick and there are hot taste one.
Inside is very,,,music is too loud to talk.
(Classic Combo (Burger, Regular fry, and Drink) $20.14)
Atmosphere: 3
Food: 3
Service: 3
TL;DR: Food is solid, but service is lacking and atmosphere is meh.
———
We asked for grilled onions on my wife’s burger, but the order was entered as raw onions. When I asked them to correct it, they accidentally switched my daughter’s burger instead. After several minutes of back‑and‑forth — and even a manager stepping in — the order was finally fixed on the screen.
Unfortunately, the burger still came out with raw onions. Rather than remaking it, staff handed my wife a to‑go container of grilled onions and left her to pick off the raw ones herself. For a place built on simple, customizable burgers, that kind of order accuracy and customer service really missed the mark.
Atmosphere: 4
Food: 4
Service: 2
TL;DR: Food was solid (4/5), but service (2/5) and atmosphere (3/5) brought the overall experience down. ——— We stopped at Five Guys expecting the usual straightforward, customizable burger experience, but this visit was frustrating. We asked for grilled onions on my wife’s burger, yet the order was entered as raw onions. When I asked them to fix it, they accidentally switched my daughter’s burger instead. It took several minutes of back‑and‑forth, plus a manager, just to get the order corrected on the screen. When the food arrived, my wife’s burger still had raw onions. Instead of remaking it, staff handed her a to‑go container of grilled onions and left her to pick off the raw ones herself. For a chain that prides itself on simple, customizable burgers, the lack of order accuracy and customer service really missed the mark. The food itself was fine, but the service and atmosphere need improvement. With better attention to detail and customer care, this location could easily deliver the Five Guys experience people expect.
The people at this location have always been so kind and have done their best to be quick with everyone's orders. You can tell that the management at this store values customer service and the staff's time and attention to customers. I bring my disabled daughter in sometimes and they go out of their way to make us feel welcome and help in any way they can. It is truly appreciated 👏
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Most times, I'll order Bacon Cheeseburger with Cajun Fries. All-The-Way. Sometimes Lettuce Wrapped- Each and Every Visit, workers welcome me, The Paper Bag feels so heavy and hot- the Burgers are always hot and vegetables are cool and fresh. Fries are always hot as well. Very few fast food restaurants make the meals when I order 😋
Atmosphere: 5
Food: 5
Service: 5
Food is good.
But it’s $25 for a burger and fries and a water.
Great food good prices, portions are big.
Great customer service. The manager was training 3 people at the same time taking our orders and making recommendations. Wish more service providers have his spirit and enthusiasm. Food was as usual. They now have a combo deal that relieves the price shock a little.
Atmosphere: 4
Food: 4
Service: 5
The staff working here are awesome! ...and the food is obviously delicious! The manager seems a little intense for some reason and should try to be more chill, friendly and welcoming, but otherwise we enjoyed our visit!
Atmosphere: 5
Food: 5
Service: 5
Loading...