WATCHOUT FOLKS! DO NOT EAT HERE! DO NOT EVEN TAKE IT TO GO! People who work here disrespect the clientele, my cousins and I were ordering food with a young Asian girl when her co-worker cut her off to “help” her with placing the order. A young Russian guy named Michyak, that was arguing on the phone with another customer, treated us so bad that we never want to come back. PAY ATTENTION OWNERS. We wanted to pay with my Apple-Pay that didn’t work, so, my other cousin paid the check with her Apple-Pay, minutes later when I fixed my Apple-Pay, we asked Michyak if I could pay with mine, his response was: “I’m not gonna do it” in a very aggressive contentious way. We explained that we only wanted to change the credit card, and he kept mumbling comments in a childish way that we honestly didn’t understand. It looked like he really hated his job. We asked him if there was a manager that could help us with that change, and he laugh and made fun of us saying out loud that his manager is sleeping and he won’t wake him up for this. WE NEVER UNDERSTOOD HIS ATTITUDE. Naturally, we said “fine” and accepted the food ‘cause it was paid already, we ignored his lack of respect. Once we got back home, we noticed he’s mistaken the order, gave us boneless wings instead of regular ones and beef instead of chicken. Once we came back to the restaurant he said in a very OBNOXIOUS manner “What now?” at that time the counter had a huge line of people complaining about their orders. We left the food at the counter cause Michyak did not offer a solution and came back to talk to the manager next morning. Henry the cashier did not apologize and said that he doesn’t believe us, but he knows that this kid has problems with all customers, which does not make any sense. He spoke 3 times with the manager named Mohammed in front of us, in the last phone call we finally got to talk to him. He promised he will give us the refund and store credit for the bad moment. Henry called us later that day saying that Mohammed, the manager, will not refund us even though the order was wrong, and we did not receive the food. THEY TOOK OUR MONEY AND NEVER GAVE IT BACK! SHAMELESS PEOPLE! We’ll be contacting the City of San Diego Compliance Office to report the violation of the Small Local Business Enterprise Program (SLBE) guidelines and setting up a claim to the California Department of Consumer Affairs (DCA) www.dca.ca.gov. if any of the clients on Tuesday Oct 21st got their money stolen like ours, feel free to submit their complain on the City of San Diego website.
Atmosphere: 1
Food: 1
Service: 1
Franco Luis Loo Zevallos
HORRIBLE CUSTOMER SERVICE! WRONG ORDER! ENTITLED CASHIER! MEANINGLESS MANAGER! HORRIBLE OWNER! My family and I went to grab some food to-go on Tuesday Oct 21st around 10:50pm, apparently the Asian lady that was taking the order in the counter didn’t hear English well so her co-worker, Michyak, jumped to help her. However, not only Michyak had a horrible attitude toward us but also have had an argument with some other customer by the phone while we were ordering. VERY TENSE AND UNPLEASENT MOMENT! Michyak showed his anger while we were choosing our food by giving us a hostile treatment and kept correcting us about dishes’ names and the way they are prepared, plus, he made clear that there are no refunds; therefore, pretty much he was making crystal-clear statements that the restaurant is a “take-it-or-leave-it” establishment, and they do what they want and how they want in terms of food and services. Of course, we said nothing, and went straight home because we didn’t want to create a scene out of it. Once at home, we noticed that instead of regular Chicken Wings they gave us Boneless Chicken Wings, and instead Chicken with Broccoli they gave us Beef with Broccoli. We went back to the restaurant to return the food. All Michyak’s answers were negative, not providing any solutions. He kept saying that his manager is sleeping and if we want the refund, we had to come back next day from 11am to 5pm to talk to the manager. WE LEFT THE FOOD RIGHT THERE IN THE COUNTER because it wasn’t what we ordered, and Michyak received it. Next day, we went back to the restaurant and talked to Henry, the manager, who called Mohammed, the owner, 3 times; they both said they don’t believe us. These two scammers told us to contact and sue our bank for the refund. THEY STOLE OUR MONEY, because we didn’t want to take the order that was completely wrong, and they didn’t want to give us the money back either. This place is a complete danger for customers in Hillcrest and IT SHOULDN’T BE IN BUSINESS. WATCHOUT CITY OF SAN DIEGO because this place hires young foreigners that are not fluent in the language who end up arguing with customers and charging the clientele for food they don’t receive. We’ll be filing a claim to the California Department of Consumer Affairs (DCA) www.dca.ca.gov. PAY ATTENTION HILLCREST BUSINESS ASSOCIATION, this place conducts business not in good faith but with wrongdoings. IT IS A TOTAL SCAM.
Atmosphere: 1
Food: 1
Service: 1
Bama SD 92
Salt and pepper chicken wings are fire. It's good for a place open so late
Food: 4
M B
Sent me old uncooked food sent me live duck on platter
Atmosphere: 1
Food: 1
Service: 1
Yazeed Radaideh
Perfect nice!
Atmosphere: 5
Food: 5
Service: 5
Raad Alhsan
Very nice!
Atmosphere: 5
Food: 5
Service: 5
Dhhd Dhdh
Very nice service and food!
Atmosphere: 5
Food: 5
Service: 5
hussein khalayleh
Food nice
Atmosphere: 5
Food: 5
Service: 5
T
I’ve ordered uber eats from here multiple times and it’s sooooo yummy! Beef & broccoli and vegetable fried rice is bomb! $15 per plate but you get hefty portions.
Food: 5
Service: 5
allmyadmiration
very good, cheap and i love that they close so late, i’m an night owl and its pretty hard to find restaurants that are not bars, that are good and that close late, great
Food was ok but my brother got meal shavings from the wire scrapers they use to clean their woks in his food. Probably be more careful next time.
Food: 3
Sheryl Lynn
Worst Chinese food I ever had!
Food: 1
Mama Shrek
I love their delicious Chinese dishes, good portion size, & reasonable price. It comes with free Fortune cookie for each diner :). Free water is immediately served. Server is quick & patient. After 2 visits with friends, my favorite dishes are: Sweet & sour chicken, Szechuan tofu, egg drop soup & orange chicken.
Atmosphere: 4
Food: 5
Service: 5
Earl Carter
This place is always a place to go when you have had a night on the town. I love how they are open at 2 in the morning. Also the food is so good, and they give you a lot of food. I have never been able to eat everything there.
Atmosphere: 5
Food: 5
Service: 4
Matthew Hogsett
I usually use delivery services like Door Dash for Hong Kong. The sit down part of the restaurant is TINY, just several tables. So they are basically pick up or delivery. I can't tell you how many times they screw up my order! The food is great, when it's correct.
WATCHOUT FOLKS! DO NOT EAT HERE! DO NOT EVEN TAKE IT TO GO!
People who work here disrespect the clientele, my cousins and I were ordering food with a young Asian girl when her co-worker cut her off to “help” her with placing the order. A young Russian guy named Michyak, that was arguing on the phone with another customer, treated us so bad that we never want to come back. PAY ATTENTION OWNERS. We wanted to pay with my Apple-Pay that didn’t work, so, my other cousin paid the check with her Apple-Pay, minutes later when I fixed my Apple-Pay, we asked Michyak if I could pay with mine, his response was: “I’m not gonna do it” in a very aggressive contentious way. We explained that we only wanted to change the credit card, and he kept mumbling comments in a childish way that we honestly didn’t understand. It looked like he really hated his job. We asked him if there was a manager that could help us with that change, and he laugh and made fun of us saying out loud that his manager is sleeping and he won’t wake him up for this. WE NEVER UNDERSTOOD HIS ATTITUDE. Naturally, we said “fine” and accepted the food ‘cause it was paid already, we ignored his lack of respect. Once we got back home, we noticed he’s mistaken the order, gave us boneless wings instead of regular ones and beef instead of chicken. Once we came back to the restaurant he said in a very OBNOXIOUS manner “What now?” at that time the counter had a huge line of people complaining about their orders. We left the food at the counter cause Michyak did not offer a solution and came back to talk to the manager next morning. Henry the cashier did not apologize and said that he doesn’t believe us, but he knows that this kid has problems with all customers, which does not make any sense. He spoke 3 times with the manager named Mohammed in front of us, in the last phone call we finally got to talk to him. He promised he will give us the refund and store credit for the bad moment. Henry called us later that day saying that Mohammed, the manager, will not refund us even though the order was wrong, and we did not receive the food. THEY TOOK OUR MONEY AND NEVER GAVE IT BACK! SHAMELESS PEOPLE! We’ll be contacting the City of San Diego Compliance Office to report the violation of the Small Local Business Enterprise Program (SLBE) guidelines and setting up a claim to the California Department of Consumer Affairs (DCA) www.dca.ca.gov. if any of the clients on Tuesday Oct 21st got their money stolen like ours, feel free to submit their complain on the City of San Diego website.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE CUSTOMER SERVICE! WRONG ORDER! ENTITLED CASHIER! MEANINGLESS MANAGER! HORRIBLE OWNER!
My family and I went to grab some food to-go on Tuesday Oct 21st around 10:50pm, apparently the Asian lady that was taking the order in the counter didn’t hear English well so her co-worker, Michyak, jumped to help her. However, not only Michyak had a horrible attitude toward us but also have had an argument with some other customer by the phone while we were ordering. VERY TENSE AND UNPLEASENT MOMENT! Michyak showed his anger while we were choosing our food by giving us a hostile treatment and kept correcting us about dishes’ names and the way they are prepared, plus, he made clear that there are no refunds; therefore, pretty much he was making crystal-clear statements that the restaurant is a “take-it-or-leave-it” establishment, and they do what they want and how they want in terms of food and services. Of course, we said nothing, and went straight home because we didn’t want to create a scene out of it. Once at home, we noticed that instead of regular Chicken Wings they gave us Boneless Chicken Wings, and instead Chicken with Broccoli they gave us Beef with Broccoli. We went back to the restaurant to return the food. All Michyak’s answers were negative, not providing any solutions. He kept saying that his manager is sleeping and if we want the refund, we had to come back next day from 11am to 5pm to talk to the manager. WE LEFT THE FOOD RIGHT THERE IN THE COUNTER because it wasn’t what we ordered, and Michyak received it. Next day, we went back to the restaurant and talked to Henry, the manager, who called Mohammed, the owner, 3 times; they both said they don’t believe us. These two scammers told us to contact and sue our bank for the refund.
THEY STOLE OUR MONEY, because we didn’t want to take the order that was completely wrong, and they didn’t want to give us the money back either. This place is a complete danger for customers in Hillcrest and IT SHOULDN’T BE IN BUSINESS.
WATCHOUT CITY OF SAN DIEGO because this place hires young foreigners that are not fluent in the language who end up arguing with customers and charging the clientele for food they don’t receive. We’ll be filing a claim to the California Department of Consumer Affairs (DCA) www.dca.ca.gov. PAY ATTENTION HILLCREST BUSINESS ASSOCIATION, this place conducts business not in good faith but with wrongdoings. IT IS A TOTAL SCAM.
Atmosphere: 1
Food: 1
Service: 1
Salt and pepper chicken wings are fire. It's good for a place open so late
Food: 4
Sent me old uncooked food sent me live duck on platter
Atmosphere: 1
Food: 1
Service: 1
Perfect nice!
Atmosphere: 5
Food: 5
Service: 5
Very nice!
Atmosphere: 5
Food: 5
Service: 5
Very nice service and food!
Atmosphere: 5
Food: 5
Service: 5
Food nice
Atmosphere: 5
Food: 5
Service: 5
I’ve ordered uber eats from here multiple times and it’s sooooo yummy! Beef & broccoli and vegetable fried rice is bomb! $15 per plate but you get hefty portions.
Food: 5
Service: 5
very good, cheap and i love that they close so late, i’m an night owl and its pretty hard to find restaurants that are not bars, that are good and that close late, great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was ok but my brother got meal shavings from the wire scrapers they use to clean their woks in his food. Probably be more careful next time.
Food: 3
Worst Chinese food I ever had!
Food: 1
I love their delicious Chinese dishes, good portion size, & reasonable price. It comes with free Fortune cookie for each diner :). Free water is immediately served. Server is quick & patient. After 2 visits with friends, my favorite dishes are: Sweet & sour chicken, Szechuan tofu, egg drop soup & orange chicken.
Atmosphere: 4
Food: 5
Service: 5
This place is always a place to go when you have had a night on the town. I love how they are open at 2 in the morning. Also the food is so good, and they give you a lot of food. I have never been able to eat everything there.
Atmosphere: 5
Food: 5
Service: 4
I usually use delivery services like Door Dash for Hong Kong. The sit down part of the restaurant is TINY, just several tables. So they are basically pick up or delivery. I can't tell you how many times they screw up my order! The food is great, when it's correct.
Atmosphere: 2
Food: 4
Service: 2
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