Jack in the Box
13245 Black Mountain Rd, San Diego
(858) 484-7696
Recent Reviews
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Very friendly
Atmosphere: 3
Food: 4
Service: 5
Very very disappointing. I really enjoy this Jack In The Box and go here frequently. When I went to buy an extra sauce to go with my lunch, I was rudely told by an older woman behind the counter that she would not serve me. She told me I had to buy something first which has never been my experience at this place; I offered to pay several times (on the window outside it says extra .25 cents for sauces) and she refused. A kind old man got them for me but I cannot help but feel like my experience was ruined by this woman’s yelling. Very unprofessional and very unpleasant.
Atmosphere: 1
Food: 3
Service: 1
The staff is chill
Food: 4
Service: 4
Recommended dishes: Burger
Welp, great way to participate in the 75th JIB anniversary by not allowing online and app ordering at this location. No $0.75 taco deal for the locals I guess.
I’m finally reviewing because this has happened several times at this location over many months (maybe years?).
Jack would be disappointed.
Service: 1
Troy has exceptional customer service he's amazing and deserves to be recognized
App doesn't work here. Took forever. Also they seem to be out of everything?
This place sucks
Atmosphere: 1
Food: 1
Service: 1
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Their system lost my order but eventually sorted it out. Food was alright.
Atmosphere: 4
Food: 4
Service: 3
Mobile ordering is always disabled at this location.
Restaurantji Recommends
Every time I have been here they have given me the wrong items or order. Currently happened for the fourth time after hoping they could get a simple order correct, even when I specifically asked for them to check since they have messed up the previous times. Very upsetting and they did not compensate and I had to go back to get the order replaced.
Atmosphere: 1
Food: 1
Service: 1
Fantastic job, Jack in the box! The tacos are perfect. At other Jack in the boxes the tacos are dripping with grease but not this one. Tthey made them absolutely perfect
sadly, i need to share the news. last week when i picked up food via drive through. later that day I check my account and I was charged for my food and another person's food (probably the car behind me). today i picked up a breakfast sandwich handed the cashier a $20.03 (my meal totaled $9.03) and he returned $1. i didn't notice this until i got home and left a message. BE CAREFUL AND ALWAYS COUNT YOUR CHANGE BEFORE DRIVING AWAY. Some kind of funny business seems to be happening with the cashiers. Meh.
They are not open 24hrs despite signage and posted hours. Simply fix the posted hours, it shouldn't be that hard.
You use to get what you pay for
But now it’s expensive and very substandard
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