This customer service is terrible, I went to pick up my order and they never call you by your name nor order number even if you’re standing there they tried to avoid you! They prefer to talk to each other. Bad bad bad customer service. Bathroom : No toilet paper No toilet seat covers.
Atmosphere: 1
Food: 1
Service: 1
Arturo Fernandez
Rude manager staff was more worried about talking too each other then serving customers
Atmosphere: 1
Food: 1
Service: 1
Lizeth Estrada Rivera
The place needs to be cleaner, the service is good/regular, and food, well its good but my burguer was a little bit burned/hard
Atmosphere: 3
Food: 3
Service: 5
E. Rodriguez
I stopped in the morning for breakfast . I may think the microphone or the speaker on their side may be broken or I can't speak clearly because they were having trouble listening what I said. I had to repeat myself several time which I found annoying to say the least. They did not took too long but the food tasted stale and it feels like it had been re-heated couple times before. I don't know if it's my perception but I had found the same issue on other fast food places when ordering early mornings. As other times I had the same issue I probably will not stop to order again from this place.
Atmosphere: 4
Food: 3
Service: 4
Beach Bunnieez1
They never get it wrong… Specially thru the drive-thru!… 👌🏼
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
Michael L
It’s jack, you get what you get. But Roberto the manager of this location wears a second name tag that says digital champion. I came by and placed an order through the app and ordered the taco pack. This is the third time I’ve only been given sauce no tacos. As a manager and “digital champion” you need to better understand your products and when asked for a refund just process the refund. Don’t laugh in a customers face and try and excuse the whole situation multiple times.
Staff are in a rush for the customer to place an order and they forget the condiments always!
Atmosphere: 2
Food: 4
Service: 2
Melissa Rosales
Good burgers and fries highly recomend
Atmosphere: 5
Food: 5
Service: 5
Marvin Duran
I love Jack... But this time the coffee was burned. But this is not usually the case.
Atmosphere: 4
Food: 4
Service: 4
David Bennett
Curly fries or gtfo
Atmosphere: 1
Food: 2
Service: 2
Andrew Hobbs
I was going to buy a cup of coffee before my drive home, I already knew the restroom code for today, 123 twice, as I had stopped in the Jack in the box earlier that day. The security man stopped me from entering the restroom and told me I had to buy the coffee first before I could pee. The line was ridiculously long, I went to McDonald's instead. Brilliant Jack in the box.
Opened my sandwich and it looks like shit
Atmosphere: 1
Food: 1
Service: 2
Very good. And good service
Eat here at your own risk.
Atmosphere: 1
Food: 1
Service: 1
This customer service is terrible, I went to pick up my order and they never call you by your name nor order number even if you’re standing there they tried to avoid you! They prefer to talk to each other.
Bad bad bad customer service.
Bathroom : No toilet paper
No toilet seat covers.
Atmosphere: 1
Food: 1
Service: 1
Rude manager staff was more worried about talking too each other then serving customers
Atmosphere: 1
Food: 1
Service: 1
The place needs to be cleaner, the service is good/regular, and food, well its good but my burguer was a little bit burned/hard
Atmosphere: 3
Food: 3
Service: 5
I stopped in the morning for breakfast . I may think the microphone or the speaker on their side may be broken or I can't speak clearly because they were having trouble listening what I said. I had to repeat myself several time which I found annoying to say the least.
They did not took too long but the food tasted stale and it feels like it had been re-heated couple times before.
I don't know if it's my perception but I had found the same issue on other fast food places when ordering early mornings. As other times I had the same issue I probably will not stop to order again from this place.
Atmosphere: 4
Food: 3
Service: 4
They never get it wrong… Specially thru the drive-thru!… 👌🏼
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
It’s jack, you get what you get. But Roberto the manager of this location wears a second name tag that says digital champion. I came by and placed an order through the app and ordered the taco pack. This is the third time I’ve only been given sauce no tacos. As a manager and “digital champion” you need to better understand your products and when asked for a refund just process the refund. Don’t laugh in a customers face and try and excuse the whole situation multiple times.
Atmosphere: 1
Food: 1
Service: 1
Food was cold, service was so so
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
Staff are in a rush for the customer to place an order and they forget the condiments always!
Atmosphere: 2
Food: 4
Service: 2
Good burgers and fries highly recomend
Atmosphere: 5
Food: 5
Service: 5
I love Jack... But this time the coffee was burned. But this is not usually the case.
Atmosphere: 4
Food: 4
Service: 4
Curly fries or gtfo
Atmosphere: 1
Food: 2
Service: 2
I was going to buy a cup of coffee before my drive home, I already knew the restroom code for today, 123 twice, as I had stopped in the Jack in the box earlier that day. The security man stopped me from entering the restroom and told me I had to buy the coffee first before I could pee. The line was ridiculously long, I went to McDonald's instead. Brilliant Jack in the box.
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