KFC
12305 Alemania Rd, San Diego
(858) 547-9744
Recent Reviews
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Food was fresh, and service was great . I was in and out of there in less than 5 minutes
Atmosphere: 5
Food: 5
Service: 5
Terrible terrible terrible. Waited 25 minutes in the drive thru for ONE combo and in the end, they didn’t even have fries. It’s like they ran out of food. It wasn’t even busy there. No idea what kind of management is happening but fix the machines or staffing.
Atmosphere: 1
Food: 2
Service: 1
This is the cleanest KFC I've ever been in, but probably has the worst service. After sitting in the drive-thru for ten minutes behind some car attempted to place an order we chose to go inside. Spent another ten minutes sitting at the counter with every staff member looking over quickly then looking away. Not even getting acknowledged by anybody. The only person who gave a smile was the dishwasher so props to that dude for actually trying to acknowledge a customer.
Can't even "rate the food" (it's KFC, what do you expect) since I wasn't able to actually order anything.
Find a different location to go to.
Atmosphere: 1
Food: 1
Service: 1
The food was fresh and hot, and I ordered a chicken pot pie to go for my lunch the next day. Hadn't had one in years, and I was very pleased how delicious it was and chicken with every bite. The crust was flakey and just perfect.
Kid-friendliness: Yes there is plenty of room inside the location for families with children
Wheelchair accessibility: Yes it accommodates
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Cole Slaw, Mashed Potatoes & Gravy
They charged me tax on my ebt card which is illegal
This location is wildly inconsistent. Wrong items in takeout orders more than once. Their stinginess with sauces like giving one sauce for 8 pc meal (not a one time instance), seemingly refried or reheated old fries.
Inconsistent food quality is a huge issue.
I have experienced that items not ordered often also have huge quality issues. Really unsure if they truly care enough about that or not.
My solution to this was to refry the food in my own air fryer. Should not have to resort to that when I get a bad batch every now and then.
Service is what you would expect. Not bad, not good. I'm losing my love of kfc at this point. Unfortunately, this location is the closest to me.
I will keep going but I really hope they fix some issues. This review could improve, and I could increase the score. But they are dangerously close to being a 1 star for me personally.
Atmosphere: 4
Food: 2
Service: 3
chicken is finger lickin good
Atmosphere: 4
Food: 4
Service: 4
They charge for dipping sauces now
Chicken sandwiches are very good ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Colonel Sandwich
We stop there after rock and jump it's always very clean. They need to trun on the ac for the workers...its hot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thigh and Drumstick, Crispy Colonel Sandwich
Restaurantji Recommends
Variety of good meals with kind staff and good service.
Atmosphere: 5
Food: 5
Service: 5
The single fastest and best KFC I've ever been to.
Atmosphere: 5
Food: 5
Service: 5
They've messed up my order two out of the three times I've gone there, and they're always ten to twenty minutes late prepping my online order. The customer service is abysmal, and the parking lot is tiny and always full despite the lobby being empty every time.
Parking: The parking lot is always full, and so are the ten or so street parking spaces. You can sometimes find parking across the street next to the Chevron.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Thigh and Drumstick, Potatoes & Gravy
It's always good. I was hoping for a little more crunch on the skin tho.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Thigh and Drumstick, Fried Chicken
Really good customer service!I appreciate your help.We placed a big order the same day and they made for us.Thank you so much for help Sra Lety and your team.
Atmosphere: 5
Food: 5
Service: 5
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