The soft serve parfait creations here are really creative and delicious, and the bubble waffle is fantastic all by itself. Our family of five enjoyed everything.
The serving process, however, could be smoother. Instead of calling customers once the full order is ready, they call for each item separately, resulting in five trips back and forth from our table. Not a deal‑breaker, but refining the system would make the experience even better.
Atmosphere: 4
Food: 4
Service: 3
shaun avellana
Halloween night, man running register has horrible manners and made mistakes when trying to take my order requiring me to repeat it 3 times. There was also a girl sitting directly behind the register chomping on her Chipotle burrito in front of everyone. While watching the man make the ice cream, he did not wash his hand once since leaving the register when he took my order, touching the cone while he made the ice cream and handed it to me. Food is decent, staff could use soke guidance.
Atmosphere: 1
Food: 3
Service: 2
김현태
The female boss spilled the matcha on his clothes, but he's cleaning his own instead of apologizing My son's new clothes are all splattered, so I think I'll have to pay more for laundry
Atmosphere: 2
Food: 3
Service: 1
Jasminedsdc Rivera
My favorite place 💚
Atmosphere: 5
Food: 5
Service: 5
Kunal Singla
This cafe is really cozy and nice! The banana matcha drinks were really good, def worth trying at least once. Self serve kiosk is nice and staff were chill.
Atmosphere: 5
Food: 5
Service: 5
PraSan
Love matcha from day one. Love this cafe, highly recommend to anyone who wants to get socialization and get drinks. Love it,
Atmosphere: 5
Food: 5
Service: 5
Timmy Doesn’t Share Food
4 stars for Premium Matcha Café Maiko — hands down the best matcha I’ve had in San Diego. Rich, smooth, and perfectly balanced — it’s matcha done right. Their banana pudding also slaps — creamy, flavorful, and dangerously easy to finish. I even order from them a lot on Uber Eats because it’s out of my way, but that’s how good it is. Service is friendly, and the vibe is chill — worth the trip (or the delivery fee) for a proper matcha fix.
Atmosphere: 3
Food: 4
Service: 4
carolina vizcarra
I will dream of the Banana Pudding Matcha forever. ♥️🍌 Their Matcha quality is insane and is 100% worth it. Definitely recommend the Seasonal Matcha flavors 1/2 sweet and their Matcha Soft Serve is very smooth and rich.
Atmosphere: 5
Food: 5
Service: 5
Maribel Hernandez
We had a lovely time at Matcha Cafe Maiko! The soft serve was delicious: creamy and just the right amount of sweetness. My grandma absolutely loved it, and we really enjoyed sitting in the café, chatting and relaxing together.
I’ve tried Maiko at other locations and am used to a stronger matcha flavor, but this one had a more subtle taste, which my grandma preferred, so it was a win for her!
The only downside was that the soft serve started seeping through the cone before we were done eating, which got a bit messy. Still, overall a sweet and enjoyable experience!
Atmosphere: 5
Food: 3
Service: 5
J Cla la
You don’t really get what you paid for. Service and quality really below average. Matcha tasted ok but the vanilla is 👎👎Very expensive $10 for a very small dessert and tastes so average. Took more than 15 minutes to collect my dressert when its at off peak hour.
Nei who handed me my order immediately noticed the gloomy expression I had because I didn't want my ice cream cup to have a lid on it since it smudges the matcha powder. Nei offered to redo my order right away, he is very attentive and treat customers very well. Normally, I'm shy and won't ask the worker to redo my order so when Nei offered first, I really feel relieved so now I'm more incline to come back every Tuesday because of Nei.
Atmosphere: 5
Food: 5
Service: 5
Jane Son
The ube soft serve was good but the matcha was nothing special. What made it 3 stars is the sloooow service. It took more than 20 minutes for a cup of soft serve. Totally not worth it and I almost asked for a refund. Unless this place gets better at efficiency, we won't be back
Atmosphere: 3
Food: 3
Service: 2
Soroush D
Decent menu, terrible customer care, some of the staff need serious training on that.
Atmosphere: 1
Food: 4
Service: 1
Tiffany Lee
One of my favourite cafes! Would 100% recommend the matcha which is strong and fragrant. They provide you with games to play. Good after-dinner spot to continue the conversation!
Angela Wu
Love the matcha latte, it’s strong and not too expensive.
The soft serve parfait creations here are really creative and delicious, and the bubble waffle is fantastic all by itself. Our family of five enjoyed everything.
The serving process, however, could be smoother. Instead of calling customers once the full order is ready, they call for each item separately, resulting in five trips back and forth from our table. Not a deal‑breaker, but refining the system would make the experience even better.
Atmosphere: 4
Food: 4
Service: 3
Halloween night, man running register has horrible manners and made mistakes when trying to take my order requiring me to repeat it 3 times. There was also a girl sitting directly behind the register chomping on her Chipotle burrito in front of everyone. While watching the man make the ice cream, he did not wash his hand once since leaving the register when he took my order, touching the cone while he made the ice cream and handed it to me. Food is decent, staff could use soke guidance.
Atmosphere: 1
Food: 3
Service: 2
The female boss spilled the matcha on his clothes, but he's cleaning his own instead of apologizing My son's new clothes are all splattered, so I think I'll have to pay more for laundry
Atmosphere: 2
Food: 3
Service: 1
My favorite place 💚
Atmosphere: 5
Food: 5
Service: 5
This cafe is really cozy and nice! The banana matcha drinks were really good, def worth trying at least once. Self serve kiosk is nice and staff were chill.
Atmosphere: 5
Food: 5
Service: 5
Love matcha from day one. Love this cafe, highly recommend to anyone who wants to get socialization and get drinks. Love it,
Atmosphere: 5
Food: 5
Service: 5
4 stars for Premium Matcha Café Maiko — hands down the best matcha I’ve had in San Diego. Rich, smooth, and perfectly balanced — it’s matcha done right. Their banana pudding also slaps — creamy, flavorful, and dangerously easy to finish. I even order from them a lot on Uber Eats because it’s out of my way, but that’s how good it is. Service is friendly, and the vibe is chill — worth the trip (or the delivery fee) for a proper matcha fix.
Atmosphere: 3
Food: 4
Service: 4
I will dream of the Banana Pudding Matcha forever. ♥️🍌
Their Matcha quality is insane and is 100% worth it.
Definitely recommend the Seasonal Matcha flavors 1/2 sweet and their Matcha Soft Serve is very smooth and rich.
Atmosphere: 5
Food: 5
Service: 5
We had a lovely time at Matcha Cafe Maiko! The soft serve was delicious: creamy and just the right amount of sweetness. My grandma absolutely loved it, and we really enjoyed sitting in the café, chatting and relaxing together.
I’ve tried Maiko at other locations and am used to a stronger matcha flavor, but this one had a more subtle taste, which my grandma preferred, so it was a win for her!
The only downside was that the soft serve started seeping through the cone before we were done eating, which got a bit messy. Still, overall a sweet and enjoyable experience!
Atmosphere: 5
Food: 3
Service: 5
You don’t really get what you paid for. Service and quality really below average. Matcha tasted ok but the vanilla is 👎👎Very expensive $10 for a very small dessert and tastes so average. Took more than 15 minutes to collect my dressert when its at off peak hour.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Nei who handed me my order immediately noticed the gloomy expression I had because I didn't want my ice cream cup to have a lid on it since it smudges the matcha powder. Nei offered to redo my order right away, he is very attentive and treat customers very well. Normally, I'm shy and won't ask the worker to redo my order so when Nei offered first, I really feel relieved so now I'm more incline to come back every Tuesday because of Nei.
Atmosphere: 5
Food: 5
Service: 5
The ube soft serve was good but the matcha was nothing special. What made it 3 stars is the sloooow service. It took more than 20 minutes for a cup of soft serve. Totally not worth it and I almost asked for a refund. Unless this place gets better at efficiency, we won't be back
Atmosphere: 3
Food: 3
Service: 2
Decent menu, terrible customer care, some of the staff need serious training on that.
Atmosphere: 1
Food: 4
Service: 1
One of my favourite cafes! Would 100% recommend the matcha which is strong and fragrant. They provide you with games to play. Good after-dinner spot to continue the conversation!
Love the matcha latte, it’s strong and not too expensive.
Atmosphere: 5
Food: 5
Service: 5
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