I waited in the drive thru line for 15mins. I had to go inside, and my food was justing sitting there. My fries were cold. The manager said they are under staff. I just don't know why a staff member could have brought my food to my car before it got cold. Especially if it was already bagged up!
Atmosphere: 1
Food: 5
Service: 1
Yurilda Miron
I usually go to this McDonald's because my child likes it a lot. But a few days ago I decided not to return.I went to the window with my husband and ordered a happy meal (which we always buy). I immediately checked it because I ordered the special hamburger and I realized that the box of chips had no more than 5 chips and my husband asked the cashier why he had Given that amount, which was very despotic, the cashier replied that it was only one ounce for that little box, but then 5 potatoes are not 5 ounces... we thought about making a complaint but he didn't even give me the receipt. I definitely won't return to this place because of the unkindness of the cashier.
Atmosphere: 1
Food: 1
Service: 1
Sandie K.
Always great to run by (weekly) when I get my usual craving for the "#1 combo with a coke". Even though I think their food is really good, it's actually been proven (research it) that their coke is better than other fast food/restaurant establishments because of the way they order it from Coca-cola. Believe me, I drink coke everyday out of a can or bottle, it really is extra special. Even my husband will drive through just to get a coke!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Big Mac, Quarter Pounder Hamburger
Neko SD
Ordered a steak egg and cheese bagel, only to find out they gave me bacon egg and cheese. You’re getting paid 20$ an hour to mess up my 12$ order. Completely unacceptable. Might as well spend the extra capital and buy some automated devices for better customer experience.( shouldn’t have to check something so simple.)
Atmosphere: 1
Food: 1
Service: 1
Pete C
Just stop to pick up food for friendsParking: 10 to 15 spaces with two handicap parking spaces in the front entrance go around to the other side and other maybe 15 spaces to park Plenty...
Atmosphere: 4
Food: 4
Service: 4
Ryan J.
Can only order online with app. Not with mcdonalds website.
Atmosphere: 1
Food: 1
Service: 1
Zara Shea
Upon utilizing the McDonald's mobile application to place an order, an unexpected malfunction occurred, resulting in the erroneous transmission of my order to this specific McDonald's location. Regrettably, the mobile application lacks provisions for order cancellation or refund initiation. Subsequently, upon contacting the establishment, I was informed that in the absence of a refund mechanism within the mobile application, the only recourse for reimbursement necessitates a visit to the Balboa Avenue location, which poses a considerable inconvenience due to its distance from my current location.This predicament raises pertinent concerns regarding McDonald's reliance on and promotion of its mobile application among its clientele without adequate preparations to address technical glitches and erroneous order transmissions. The disparity between the promotion of the mobile application and the absence of a streamlined process to rectify such errors detracts from the overall customer experience.It is imperative for McDonald's to reassess its policies and procedures to accommodate instances of technological malfunction and ensure a seamless resolution process for affected patrons. A notable improvement would be the implementation of a method within the mobile application to transfer orders from one location to another, thereby mitigating inconveniences encountered in situations similar to mine.As a loyal customer, I urge McDonald's to proactively address this deficiency and enhance the functionality of its mobile application to include such transfer capabilities. Your prompt attention to this matter is greatly appreciated.
Service: 1
Alexander Nelson
The food was okay and fresh. Service was excellent. Some creepy customer was watching me order and staring at me the entire time I was inside the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin
E Olsen
One of the best run McD franchise's in San Diego.
Food: 5
Service: 5
Gissel Escobedo (Parrotita)
The worst coffee I have ever had.Horrible, very bad experience.
Just had an Iced tea I think. Maybe an egg mcmuffin.Vegetarian options: There are really no vegetarian options!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Mcmuffin
Sam Naibauer
They forgot the hash Browns in the deluxe Breakfast i ordered. My First time at this location. It was not busy at the time.Check your bag before you leave. $20 an hour..what a joke. I hope my hash browns tasted good.
Service: 1
George E.
I wasn't at all happy with today's visit. I usually go inside find a table and order table service. I haven't been happy with that as sometimes they put it on the counter or sometimes they bring it to the table and the cup is empty which negates the whole reason for Table Service, so I sat in my car,ordered counter service and picked it up on my way to the table. No one greeted me. There were several orders on the counter and I had to figure out which was mine. It was weird in that a couple said Valued Customer, one said Uber Customer and one was some scrambled Capital letter. I thought if I were REALLY, REALLY a valued customer the lable would read George, George Noble,George Noble JrGeorge E Noble Jr, or evenGeorge Elliott Noble Jr any thing but valued customer I still hate that name.....For today's visit my sloppily assembled Big Mac tasted ok, it was a bit dry as I've grown to expect. Since Noone greeted me, with a kind word or a smile, a kind word or any other way. I drew a smile on my Big Mac with Catsup, and reassembled it. My fries were OK at best. They must have threw them in the box by weight not volume, which was not full, or visually pleasing. They were warmish, nowhere near hot. The taste wasn't affected by any of this. Well it's getting late I think I've said enough. I will mention this in closing, I saw a uniformed employ cleaning the lobby. I've read other people's reviews about uniformed employees cleaning the restrooms. This doesn't bother me. If it bothers you avoid this McDonald's location.
Sergio D.
If you're looking for a quick and convenient meal, McDonald's is always a reliable option. Their menu offers a wide range of classic fast food items, from juicy burgers and crispy fries to tasty chicken nuggets and refreshing drinks. The consistency of their food is what keeps people coming back, and you can always count on McDonald's to satisfy your cravings. Plus, their drive-thru service makes it super convenient for those on the go. So, if you're in need of a quick bite or a familiar comfort meal, McDonald's has got you covered!
Liz C.
I order a caramel macchiato, and it was all ice, Honestly I was expecting more coffee then ice No just ice with some coffee, Oh and make sure you go before 11 because at 11 they stop serving
I waited in the drive thru line for 15mins. I had to go inside, and my food was justing sitting there. My fries were cold. The manager said they are under staff. I just don't know why a staff member could have brought my food to my car before it got cold. Especially if it was already bagged up!
Atmosphere: 1
Food: 5
Service: 1
I usually go to this McDonald's because my child likes it a lot. But a few days ago I decided not to return.I went to the window with my husband and ordered a happy meal (which we always buy). I immediately checked it because I ordered the special hamburger and I realized that the box of chips had no more than 5 chips and my husband asked the cashier why he had Given that amount, which was very despotic, the cashier replied that it was only one ounce for that little box, but then 5 potatoes are not 5 ounces... we thought about making a complaint but he didn't even give me the receipt. I definitely won't return to this place because of the unkindness of the cashier.
Atmosphere: 1
Food: 1
Service: 1
Always great to run by (weekly) when I get my usual craving for the "#1 combo with a coke". Even though I think their food is really good, it's actually been proven (research it) that their coke is better than other fast food/restaurant establishments because of the way they order it from Coca-cola. Believe me, I drink coke everyday out of a can or bottle, it really is extra special. Even my husband will drive through just to get a coke!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Big Mac, Quarter Pounder Hamburger
Ordered a steak egg and cheese bagel, only to find out they gave me bacon egg and cheese. You’re getting paid 20$ an hour to mess up my 12$ order. Completely unacceptable. Might as well spend the extra capital and buy some automated devices for better customer experience.( shouldn’t have to check something so simple.)
Atmosphere: 1
Food: 1
Service: 1
Just stop to pick up food for friendsParking: 10 to 15 spaces with two handicap parking spaces in the front entrance go around to the other side and other maybe 15 spaces to park Plenty...
Atmosphere: 4
Food: 4
Service: 4
Can only order online with app. Not with mcdonalds website.
Atmosphere: 1
Food: 1
Service: 1
Upon utilizing the McDonald's mobile application to place an order, an unexpected malfunction occurred, resulting in the erroneous transmission of my order to this specific McDonald's location. Regrettably, the mobile application lacks provisions for order cancellation or refund initiation. Subsequently, upon contacting the establishment, I was informed that in the absence of a refund mechanism within the mobile application, the only recourse for reimbursement necessitates a visit to the Balboa Avenue location, which poses a considerable inconvenience due to its distance from my current location.This predicament raises pertinent concerns regarding McDonald's reliance on and promotion of its mobile application among its clientele without adequate preparations to address technical glitches and erroneous order transmissions. The disparity between the promotion of the mobile application and the absence of a streamlined process to rectify such errors detracts from the overall customer experience.It is imperative for McDonald's to reassess its policies and procedures to accommodate instances of technological malfunction and ensure a seamless resolution process for affected patrons. A notable improvement would be the implementation of a method within the mobile application to transfer orders from one location to another, thereby mitigating inconveniences encountered in situations similar to mine.As a loyal customer, I urge McDonald's to proactively address this deficiency and enhance the functionality of its mobile application to include such transfer capabilities. Your prompt attention to this matter is greatly appreciated.
Service: 1
The food was okay and fresh. Service was excellent. Some creepy customer was watching me order and staring at me the entire time I was inside the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin
One of the best run McD franchise's in San Diego.
Food: 5
Service: 5
The worst coffee I have ever had.Horrible, very bad experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just had an Iced tea I think. Maybe an egg mcmuffin.Vegetarian options: There are really no vegetarian options!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Mcmuffin
They forgot the hash Browns in the deluxe Breakfast i ordered. My First time at this location. It was not busy at the time.Check your bag before you leave. $20 an hour..what a joke. I hope my hash browns tasted good.
Service: 1
I wasn't at all happy with today's visit. I usually go inside find a table and order table service. I haven't been happy with that as sometimes they put it on the counter or sometimes they bring it to the table and the cup is empty which negates the whole reason for Table Service, so I sat in my car,ordered counter service and picked it up on my way to the table. No one greeted me. There were several orders on the counter and I had to figure out which was mine. It was weird in that a couple said Valued Customer, one said Uber Customer and one was some scrambled Capital letter. I thought if I were REALLY, REALLY a valued customer the lable would read George, George Noble,George Noble JrGeorge E Noble Jr, or evenGeorge Elliott Noble Jr any thing but valued customer I still hate that name.....For today's visit my sloppily assembled Big Mac tasted ok, it was a bit dry as I've grown to expect. Since Noone greeted me, with a kind word or a smile, a kind word or any other way. I drew a smile on my Big Mac with Catsup, and reassembled it. My fries were OK at best. They must have threw them in the box by weight not volume, which was not full, or visually pleasing. They were warmish, nowhere near hot. The taste wasn't affected by any of this. Well it's getting late I think I've said enough. I will mention this in closing, I saw a uniformed employ cleaning the lobby. I've read other people's reviews about uniformed employees cleaning the restrooms. This doesn't bother me. If it bothers you avoid this McDonald's location.
If you're looking for a quick and convenient meal, McDonald's is always a reliable option. Their menu offers a wide range of classic fast food items, from juicy burgers and crispy fries to tasty chicken nuggets and refreshing drinks. The consistency of their food is what keeps people coming back, and you can always count on McDonald's to satisfy your cravings. Plus, their drive-thru service makes it super convenient for those on the go. So, if you're in need of a quick bite or a familiar comfort meal, McDonald's has got you covered!
I order a caramel macchiato, and it was all ice, Honestly I was expecting more coffee then ice No just ice with some coffee, Oh and make sure you go before 11 because at 11 they stop serving