McDonald's
11915 Carmel Mountain Rd, San Diego
(442) 372-8529
Recent Reviews
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Not the best McD's unfortunately. Long waits, food is often cold, often sold out of common items, speciality coffee not available, and if you order through the app, they will cancel your order without reason when you've ALREADY ARRIVED. (Like at least tell me before I leave) and the last order cancel was 15 before breakfast was over. You do know you're supposed to MAKE breakfast until the cutoff time???....but they were probably running out and just didn't want to make it fresh for the order. Lazy and Horrible.
Location is wonderful and the people are friendly.....just the food, quality, the process and availability of items...NOT GREAT. Sad because the location in this plaza is convenient and beautiful.
Atmosphere: 5
Food: 4
Service: 3
Good worker but got no burger patty in my cheese burger. Understandable but I wanted my burger late at night but dawg I need my dam patty.
Atmosphere: 5
Food: 1
Service: 5
Again better if you use no contact service.
Atmosphere: 3
Food: 3
Service: 2
Horrible experience!!! Used the app deals for $1.69 large fries w/ more order. I still paid almost $20 for 2 large fries, 6 pcs nuggets & cheeseburger. I asked the lady in cashier to look at the fries they gave me, 1 looked like Large & the other 1 is more like a Medium, you can’t even see the fries when you make the holder stand. Then she said, I wasn’t supposed to make it stand, she even said that their branch is losing money so they can’t make it full. In my mind, what’s the whole point of these app deals then? To deceive the customers??? After a long argument, she gave me another small fries. Then I went to our table I found out they only gave me 4 pcs of nuggets instead of 6. As I approached the counter, I heard the same lady saying rude things about me to the rest of the crew. She was talking in their native language which I happen to understand. I confronted her & told her that she was being rude & her behavior was extremely unprofessional! She tried to answer back but I pointed out how poor their service was. She then apologized but in a very condescending way … On my way out, some customers were convincing me to file a formal complaint so the staff will learn their lesson. BEWARE OF THIS BRANCH! They rip you off and they won’t even hide it!
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible.Literally $9 for a cold hamburger and a half filled Sunday cup that they refused to actually fill. I'll never be back.
Atmosphere: 1
Food: 1
Service: 1
It's an above average McDonald's. Never had any complaints. Sometimes the fries are fresh sometimes they're okay.
Only time I waited in the drive thru forever was because of a customer ordered more food at the pay window. Other than that it's an above average Fast Food McDonald's, and you get what you order.
Atmosphere: 3
Food: 3
Service: 3
No napkins in a to go order and left out chicken nuggets in a happy meal.
Food: 1
This Macdonald brabch service is good and fast. Crews are kind. Taste and freshness are the best among New York, DC, Hawaii, Las Vegas, etc. Like other Macdonald, sometimes cleaning is needed more after guests leave the table.
Atmosphere: 5
Food: 5
Service: 5
They should sell buckets of fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Big Mac, Double Quarter Pounder with Cheese, Quarter Pounder with Cheese, French Fries, Mcdouble, Quarter Pounder Hamburger, Big Mac Meal, Strawberry \u0026 Crème Pie
I love eating here I do eat here alone and I love it there's always lots of kids running around and moms getting ready to say that's it we are not eating tonight lol
Kidding but very family oriented lots of kids come when school out there's high school Jr high and some elementary within 1 miles so it gets busy but I love that kind of environment
It feels good to know we are all tired trying to feed our family so we can call it a night right lol
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Mostly a good experience, but I'm surprised sodas are now over $3.
First there was hair on one of the burgers. I brought it back to get it remade, and they gave me something completely different.
Cheap, quick, and everything I expect for lunch... in and out in under 20 minutes!
Good big mac! Good customer service!
I go to McDonald's for the sham Rock shakes. It sucks when 2 pm on a Sunday I'm told the shake machine is down. This happened all the time last year. Why can't the employees clean a machine. The only good thing McDonald's has is the sham Rock shakes. And when I go to get one, the size is smaller and the price goes up. And the machine is down most of the time. Maybe they should just stop serving shakes all together since they can't seem to keep the machine clean and working in n out never has that issue!!
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