Terrible service. Made me and my family wait 30 minutes not to take our order.
Atmosphere: 1
Food: 1
Service: 1
Evan Huang
Tastes just like any other Panda Express.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate
Kaos 1211
Always clean, employees with great attitude and exellent customer service
Atmosphere: 5
Food: 5
Service: 5
jasonhelio29
Four stars because on the app, birthday gift was a entree a la carte. But the employee told me that was only for rice or chow mein, the app did not say that so I was disappointed. Food was still very good tasting.
Atmosphere: 5
Food: 5
Service: 3
Youho Lee
I ordered foods via UberEats. The items I paid for were missing because they did not give them to the driver. But, they ended up saying that they cannot send the missing foods, and lied that it is driver’s fault. I was with the driver talking to them on the phone. They earlier said they would bring the missing foods to me, but then changed as they said I need to go pick up the foods (lol - such a non-sense). It is because they have to charge the driver for it happened because of their mistake.
They have serious moral and crime-level issue; guiltifying the driver and not delivering stuff were paid for. I am sure that they will go bankrupt and close the store in a year. They never say sorry.
Atmosphere: 1
Food: 1
Service: 1
Katherine
I found a bone in my orange chicken. It was beyond disgusting and it didn’t help that I was heavily underserved by the manager at this location.
Atmosphere: 2
Food: 2
Service: 2
Marc P
Adequate, can get very busy at times.
L Bozo
Put in a DoorDash order and it took them over 30 minutes for them to even complete it.
Atmosphere: 1
Food: 3
Service: 1
Isaiah Maher
This is the best Panda Express over any other Panda Express that we've ever been to across the country! Seriously! The food is always fresh, the staff is helpful and friendly, and the location is great!
Atmosphere: 5
Food: 5
Service: 5
William Bloomberg
Panda is one of the few fast food Chinese restaurants remaining in my neighborhood. I only go there when I don’t have time to make the trek to the Convoy Asian Cultural District and I’ve just “gotta have” my wanting and Chinese food fix. In the future, maybe I should just order it intravenously, because the flavors and freshness were definitely NOT there this May Day (1st of May).
I ordered an “easy” to please two-entree plate with orange chicken, broccoli beef, and noodles. Basic fare, right? One would expect these entrees to be spot on, since they are the Panda’s flagship dishes. Wow, was I disappointed.
Yes, they were takeout and it took me 10 minutes or so to get home with my meal, but the coating on the chicken was gummy and lacked the intense flavors of the sweet orange battling the vinegary tang that makes this dish so very good… sometimes. The broccoli beef was similarly lackluster with overcooked broccoli, not enough onion, and grissly, tough beef. I hoped that the lo mein noodles might save the day, but the batch mine was drawn from had spent too long sentenced to steam table prison. Gummy noodles are the bane of bad lo mein. (Sorry, didn’t mean to rhyme.)
On the bright side, the wait staff was very crisp and on the ball. They handled the light crowd masterfully and had me in and out and on my way in under 10 minutes. Very good presence and focus, as well as good customer service. Nice!
The store was very clean and presentable as well. Fix the food, and I’ll be back. I promise!
So that was a Panda Express that disappointed me slightly. The portions and quality of service were different than what I'm used to from Panda Express. A pity.
As a big fan of Panda Express, I was very excited about my visit to the branch in this city. I usually expect generous portions with fresh ingredients and fast and friendly service. Unfortunately, I was disappointed on my last visit.
The portions I was served were significantly smaller than what I was used to. Normally I can barely get through one serving at Panda Express, but this time I was left hungry. The quality of the ingredients didn't seem to be the same either. The meat seemed drier and the vegetable side dishes didn't seem as fresh as usual.
The service also left a lot to be desired. The service at Panda Express is usually quick and the staff is always friendly and accommodating. However, this time I had to wait in line for a long time and the staff seemed stressed and inattentive. It left the impression that no special attention was paid to me.
Overall, my visit to Panda Express was disappointing. I expected more and was disappointed with the quality of the portions and service. It's a pity that this time my experience didn't live up to my expectations. I hope that this was just a blip and that Panda Express will continue to offer the quality that I have come to expect from them in the future.
Atmosphere: 3
Food: 3
Service: 1
Kim Graham
Cleanest Panda Express in San
Atmosphere: 5
Food: 5
Service: 5
The Cheese
We ordered 2 family meals online and 20 min later get a text for pickup. When I arrived, the young lady greeted me right away and was so nice and friendly. Quickly confirmed my order and handed me everything as it was already ready. When we brought it back to the office, everything was hot and fresh. Highly recommend and good price. Thanks
Atmosphere: 5
Food: 5
Service: 5
Cheryl Sparks
Clean restaurant, good food, plentiful portions, excellent.
Terrible service. Made me and my family wait 30 minutes not to take our order.
Atmosphere: 1
Food: 1
Service: 1
Tastes just like any other Panda Express.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate
Always clean, employees with great attitude and exellent customer service
Atmosphere: 5
Food: 5
Service: 5
Four stars because on the app, birthday gift was a entree a la carte. But the employee told me that was only for rice or chow mein, the app did not say that so I was disappointed.
Food was still very good tasting.
Atmosphere: 5
Food: 5
Service: 3
I ordered foods via UberEats. The items I paid for were missing because they did not give them to the driver. But, they ended up saying that they cannot send the missing foods, and lied that it is driver’s fault. I was with the driver talking to them on the phone. They earlier said they would bring the missing foods to me, but then changed as they said I need to go pick up the foods (lol - such a non-sense). It is because they have to charge the driver for it happened because of their mistake.
They have serious moral and crime-level issue; guiltifying the driver and not delivering stuff were paid for. I am sure that they will go bankrupt and close the store in a year. They never say sorry.
Atmosphere: 1
Food: 1
Service: 1
I found a bone in my orange chicken. It was beyond disgusting and it didn’t help that I was heavily underserved by the manager at this location.
Atmosphere: 2
Food: 2
Service: 2
Adequate, can get very busy at times.
Put in a DoorDash order and it took them over 30 minutes for them to even complete it.
Atmosphere: 1
Food: 3
Service: 1
This is the best Panda Express over any other Panda Express that we've ever been to across the country!
Seriously! The food is always fresh, the staff is helpful and friendly, and the location is great!
Atmosphere: 5
Food: 5
Service: 5
Panda is one of the few fast food Chinese restaurants remaining in my neighborhood. I only go there when I don’t have time to make the trek to the Convoy Asian Cultural District and I’ve just “gotta have” my wanting and Chinese food fix. In the future, maybe I should just order it intravenously, because the flavors and freshness were definitely NOT there this May Day (1st of May).
I ordered an “easy” to please two-entree plate with orange chicken, broccoli beef, and noodles. Basic fare, right? One would expect these entrees to be spot on, since they are the Panda’s flagship dishes. Wow, was I disappointed.
Yes, they were takeout and it took me 10 minutes or so to get home with my meal, but the coating on the chicken was gummy and lacked the intense flavors of the sweet orange battling the vinegary tang that makes this dish so very good… sometimes. The broccoli beef was similarly lackluster with overcooked broccoli, not enough onion, and grissly, tough beef. I hoped that the lo mein noodles might save the day, but the batch mine was drawn from had spent too long sentenced to steam table prison. Gummy noodles are the bane of bad lo mein. (Sorry, didn’t mean to rhyme.)
On the bright side, the wait staff was very crisp and on the ball. They handled the light crowd masterfully and had me in and out and on my way in under 10 minutes. Very good presence and focus, as well as good customer service. Nice!
The store was very clean and presentable as well. Fix the food, and I’ll be back. I promise!
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Plate
Restaurantji Recommends
Shrimp is good.
Atmosphere: 5
Food: 5
Service: 5
So that was a Panda Express that disappointed me slightly. The portions and quality of service were different than what I'm used to from Panda Express. A pity.
As a big fan of Panda Express, I was very excited about my visit to the branch in this city. I usually expect generous portions with fresh ingredients and fast and friendly service. Unfortunately, I was disappointed on my last visit.
The portions I was served were significantly smaller than what I was used to. Normally I can barely get through one serving at Panda Express, but this time I was left hungry. The quality of the ingredients didn't seem to be the same either. The meat seemed drier and the vegetable side dishes didn't seem as fresh as usual.
The service also left a lot to be desired. The service at Panda Express is usually quick and the staff is always friendly and accommodating. However, this time I had to wait in line for a long time and the staff seemed stressed and inattentive. It left the impression that no special attention was paid to me.
Overall, my visit to Panda Express was disappointing. I expected more and was disappointed with the quality of the portions and service. It's a pity that this time my experience didn't live up to my expectations. I hope that this was just a blip and that Panda Express will continue to offer the quality that I have come to expect from them in the future.
Atmosphere: 3
Food: 3
Service: 1
Cleanest Panda Express in San
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 family meals online and 20 min later get a text for pickup. When I arrived, the young lady greeted me right away and was so nice and friendly. Quickly confirmed my order and handed me everything as it was already ready. When we brought it back to the office, everything was hot and fresh. Highly recommend and good price. Thanks
Atmosphere: 5
Food: 5
Service: 5
Clean restaurant, good food, plentiful portions, excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken Chicken Teriyaki
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