Service with a smile. Don't get this very often. Food is aways good.
Atmosphere: 5
Food: 5
Service: 5
Victoria W.
I noticed the employees are using their gloves to touch the cash register and then also make food which is very unsanitary. My food came out all wet. No idea why that would happen. I would suggest this location review food handling practices.
San Diego
Watch out for these two guys (Panera worker on the left) comes around nodding their heads up and down at you. It is a form of provocation.
Bryan “odibo” H옹
Sheeta, manager said this is absolutely asiago bagel. NO! This is an ugly cheesy volcano bagel. Ive never seen this kinda ugly bagel in Panera stores. Dont sell if you failed baking like this.
Atmosphere: 3
Food: 3
Service: 1
Invictus “Vic” Campbell
May the Manager is consistently nice, sweet and professional All of the time!! I always feel so welcome whenever I visit this location and whether or not she's just really good at her job or it's just the way she is it feels personal and authentic. I hope everyone who reads this review or who visits this location has a similar experience. Thank you for being so Awesome!
Atmosphere: 5
Food: 3
Service: 5
Xenia Grushetsky
Great location with plenty of parking. The food was good and the service friendly. There's construction going on next door, so a little noisy on a weekday. Hopefully it'll end soon. A great neighborhood place.
Atmosphere: 5
Food: 3
Service: 5
Austin Steadman
I needed to bring in lunch for 10 people for one of my clients and the Panera I went to first said it would take 2.5 hours to get this done, I called the Balboa Ave Panera and Michael Turner in catering said he would be able to complete the order by the time I needed. He was professional, courteous, and could not have been more helpful. My order was done earlier than I had originally asked for and was prepared beautifully. Having people like Michael provides an incredible benefit to both the business and its customers. I will be utilizing this location for all of my client lunches in the area based on my experience with Michael.
Atmosphere: 5
Food: 5
Service: 5
James Doran
What’s the point in wearing food handlers gloves when they are sweeping, wiping everything down then handling, preparing your food with same gloves. Disgusting ! Even their dirty appearance and apron will make you think Twice before ordering. I guess good help is hard to find. Gross !!
Atmosphere: 4
Food: 2
Service: 1
alexia
I ordered their Scrambled Bacon Souffle!! It was scrumptious 🔥 however, due to its rich flavor I had my fill after 4 bites. My son on the other hand, ordered their Italian Steak & Mozzarella (fresh spinach, steak carvings w/ melty cheese) as a duet combo (1/2 sandwich + side of choice) choosing their kettle chips. Clearly, he ate every bit of it 👍🏻 Our total was $21 (w/ 1$ tip included).
Atmosphere: 5
Food: 4
Service: 5
Cass Chaz
This place is dirty inside and outside, horrible customer service, some of the team members are nice, but the manager is not friendly and very rude. I love Panera, but not this location. 👎🏻👎🏻👎🏻
**The manager “May” at this location should NOT be in charge** After 10min had passed on my pre scheduled online order, I inquired with May of the status, she responded firmly with “it’s coming, we are doing the best we can” I then commented that I had a prescheduled time and I was going to be late for a meeting. she then responded with “that is not my problem whatsoever, you should have scheduled it in advance!”. I attempted to respond that I had prescheduled and she interrupted me saying that she would immediately cancel my order should I keep talking. 5min later passed & I received my order, I asked May for a business card and she refused to provide then ATTEMPTED TO GRAB MY FOOD OUT OF MY HAND and she said I should leave. Upon walking outside her coworker came out and apologized, he said that she does this often and has a temper…. WHY IS “MAY” A MANAGER HERE?
Atmosphere: 1
Food: 1
Service: 1
Dennis Pixler
Panera has been disappointing to me since conception. We went there again last week and I ordered the large bowl of broccoli cheddar soup that was half filled. I went up and asked one of the staff since they don’t have servers why?? They showed me the small bowl and I said you could have fit what I received in that. He argued with me, I said here is my large go ahead and pour it into the small bowl and I’ll bet you it fits with room to spare. He wouldn’t do it. To stand in line and order then pick up your order and bring it to your table which are usually filthy and then want to be tipped. I’m done, to many other places to eat where you are treated right. Sorry to vent on and on. 😂
Atmosphere: 1
Food: 4
Service: 1
Edy Tito
One of employee name (may )) she is so rude she better get fired before making all customers Run
Service: 1
Aasiyah “Niqabi Ninja” Rudainah
I love this panera location, its hard to go to any other one except Otay Mesa. I just think this panera has better quality and flavor in their drinks and food. Other locations can be bland or taste weird but Not Clairemont.
Thank you everyone for all your hardwork
Atmosphere: 5
Food: 5
Service: 5
Rupesh Patil
Nice restaurant for breakfast or snacks Soup counter starts at 9 am Plenty parking available. Spent 50$ for 4 sandwiches
Service with a smile. Don't get this very often. Food is aways good.
Atmosphere: 5
Food: 5
Service: 5
I noticed the employees are using their gloves to touch the cash register and then also make food which is very unsanitary. My food came out all wet. No idea why that would happen. I would suggest this location review food handling practices.
Watch out for these two guys (Panera worker on the left) comes around nodding their heads up and down at you. It is a form of provocation.
Sheeta, manager said this is absolutely asiago bagel. NO! This is an ugly cheesy volcano bagel. Ive never seen this kinda ugly bagel in Panera stores. Dont sell if you failed baking like this.
Atmosphere: 3
Food: 3
Service: 1
May the Manager is consistently nice, sweet and professional All of the time!! I always feel so welcome whenever I visit this location and whether or not she's just really good at her job or it's just the way she is it feels personal and authentic. I hope everyone who reads this review or who visits this location has a similar experience. Thank you for being so Awesome!
Atmosphere: 5
Food: 3
Service: 5
Great location with plenty of parking. The food was good and the service friendly. There's construction going on next door, so a little noisy on a weekday. Hopefully it'll end soon. A great neighborhood place.
Atmosphere: 5
Food: 3
Service: 5
I needed to bring in lunch for 10 people for one of my clients and the Panera I went to first said it would take 2.5 hours to get this done, I called the Balboa Ave Panera and Michael Turner in catering said he would be able to complete the order by the time I needed. He was professional, courteous, and could not have been more helpful. My order was done earlier than I had originally asked for and was prepared beautifully. Having people like Michael provides an incredible benefit to both the business and its customers. I will be utilizing this location for all of my client lunches in the area based on my experience with Michael.
Atmosphere: 5
Food: 5
Service: 5
What’s the point in wearing food handlers gloves when they are sweeping, wiping everything down then handling, preparing your food with same gloves. Disgusting !
Even their dirty appearance and apron will make you think Twice before ordering.
I guess good help is hard to find.
Gross !!
Atmosphere: 4
Food: 2
Service: 1
I ordered their Scrambled Bacon Souffle!! It was scrumptious 🔥 however, due to its rich flavor I had my fill after 4 bites. My son on the other hand, ordered their Italian Steak & Mozzarella (fresh spinach, steak carvings w/ melty cheese) as a duet combo (1/2 sandwich + side of choice) choosing their kettle chips. Clearly, he ate every bit of it 👍🏻 Our total was $21 (w/ 1$ tip included).
Atmosphere: 5
Food: 4
Service: 5
This place is dirty inside and outside, horrible customer service, some of the team members are nice, but the manager is not friendly and very rude. I love Panera, but not this location. 👎🏻👎🏻👎🏻
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
**The manager “May” at this location should NOT be in charge**
After 10min had passed on my pre scheduled online order, I inquired with May of the status, she responded firmly with “it’s coming, we are doing the best we can” I then commented that I had a prescheduled time and I was going to be late for a meeting.
she then responded with “that is not my problem whatsoever, you should have scheduled it in advance!”. I attempted to respond that I had prescheduled and she interrupted me saying that she would immediately cancel my order should I keep talking. 5min later passed & I received my order, I asked May for a business card and she refused to provide then ATTEMPTED TO GRAB MY FOOD OUT OF MY HAND and she said I should leave.
Upon walking outside her coworker came out and apologized, he said that she does this often and has a temper….
WHY IS “MAY” A MANAGER HERE?
Atmosphere: 1
Food: 1
Service: 1
Panera has been disappointing to me since conception. We went there again last week and I ordered the large bowl of broccoli cheddar soup that was half filled. I went up and asked one of the staff since they don’t have servers why?? They showed me the small bowl and I said you could have fit what I received in that. He argued with me, I said here is my large go ahead and pour it into the small bowl and I’ll bet you it fits with room to spare. He wouldn’t do it. To stand in line and order then pick up your order and bring it to your table which are usually filthy and then want to be tipped. I’m done, to many other places to eat where you are treated right. Sorry to vent on and on. 😂
Atmosphere: 1
Food: 4
Service: 1
One of employee name (may )) she is so rude she better get fired before making all customers
Run
Service: 1
I love this panera location, its hard to go to any other one except Otay Mesa. I just think this panera has better quality and flavor in their drinks and food. Other locations can be bland or taste weird but Not Clairemont.
Thank you everyone for all your hardwork
Atmosphere: 5
Food: 5
Service: 5
Nice restaurant for breakfast or snacks
Soup counter starts at 9 am
Plenty parking available. Spent 50$ for 4 sandwiches
Atmosphere: 5
Food: 5
Service: 5
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