Slowest service ever and rude customer service... I went inside one early morning and had a custom order written down on a paper for a friend and the worker replied with attitude "Um... you could've just told it to me!!" And she walked to the back after taking my order clearly gossiping to her coworkers while eyeballing me.. Now what if I was a deaf person and they acted like that? The drive thru and inside takes ridiculously long and I tend to get watered down flavorless frappuccinos everytime I go here. I honestly recommend going to the one by Palm Promenade as this starbucks is the worst experience I've had...
Service: 1
Eric Skorupski
Makes good drinks has the best ice. For some reason this location has a lot of flies tho..
Atmosphere: 4
Food: 5
Service: 5
Jaye Jo
Customer service was good.
Parking: It's located inside of a plaza with other shops so parking wasn't difficult.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Croissant, Vanilla Crème
Jorge Chavez
ive waited ONE hour for coffee, and another tiem 30 mins and its always so SLOW i would love to speak to the manager if available , my family always complains
Atmosphere: 2
Food: 3
Service: 1
Leon cichonsky
I went in the drive thru and was informed by the young man at the window that if I came back smoking a cigarette in my car I would not be served again. After 20 years of coming to this location, you have lost a customer.
Kathy Ponce
AC was extremely cold, customers were complaining about temperature, obviously workers were trying to get rid of customers since it was 2 hours before closing. Very bad experience
Norma Garcia
Horrible service - they don’t take orders right - don’t have my order ready. Manager in charge Leslie refused to come out of her office to deal with complaints. Stay away from this location
Atmosphere: 1
Food: 1
Service: 1
Elia S
The store says it closes at 10:30 and we got there at 9:50 and the doors were locked and employees were cleaning and other people were outside questioning why they were closed. No signs were up about why they were closed early they would not open the doors or explain.
Service: 1
Linda Flores
indont know why i didn’t post tjis review sooner , this starbucks always gets my order wrong but this time not only was my whole order wrong but they took like 30 min from where i started whenni came to the window they have me whatever they wanted… and the guy was rude
Atmosphere: 1
Food: 1
Service: 1
Oscar Lomeli
Slowest place 20 minutes for a venty spike coffee the worst
It's one of the worst Starbucks I've been to. Most Starbucks are usually good, but this one was really bad. For one, the music was extremely loud and felt like I was at a nightclub. It was obvious the manager allowed the crew to play their own music. Secondly, no one said welcome to Starbucks and kept me and my friend waiting. Thirdly, they allow transients to loiter in front of their store and inside to bother customers and ask for money. There was a particular female transient who had urinated on herself and was bothering customers inside the store by asking for money. Crew members clearly saw this activity and did nothing. There was a crew of about 8, and none paid attention to the dining room or the customers in it. They were only focused on the drive-thru. I understand the drive thru is your bread and butter, but if you are not going to serve your customers properly inside, then just close the dining room.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Dragon Fruit Mango & Coffee
Cipriano Miranda
Whenever I visit San Diego from Arizona on the extreme hot summer days. I love visiting this location. The baristas are so welcoming, helpful and go beyond their duties to assist. Keep up the great work !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Emilio Gomez
Even at busy times then know how to manage their time efficiently and bring out orders accordingly
Atmosphere: 5
Food: 5
Service: 5
El Terror
Bad service. 6/20/24. 6:44
Bad service The worker don’t like this work Bad services terrible Mal servicio
lon dmz
Bad service. 6/20/24. 6:44
Bad service The worker don’t like this work Bad services terrible Mal servicio
Slowest service ever and rude customer service... I went inside one early morning and had a custom order written down on a paper for a friend and the worker replied with attitude "Um... you could've just told it to me!!" And she walked to the back after taking my order clearly gossiping to her coworkers while eyeballing me.. Now what if I was a deaf person and they acted like that? The drive thru and inside takes ridiculously long and I tend to get watered down flavorless frappuccinos everytime I go here. I honestly recommend going to the one by Palm Promenade as this starbucks is the worst experience I've had...
Service: 1
Makes good drinks has the best ice. For some reason this location has a lot of flies tho..
Atmosphere: 4
Food: 5
Service: 5
Customer service was good.
Parking: It's located inside of a plaza with other shops so parking wasn't difficult.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Croissant, Vanilla Crème
ive waited ONE hour for coffee, and another tiem 30 mins and its always so SLOW i would love to speak to the manager if available , my family always complains
Atmosphere: 2
Food: 3
Service: 1
I went in the drive thru and was informed by the young man at the window that if I came back smoking a cigarette in my car I would not be served again. After 20 years of coming to this location, you have lost a customer.
AC was extremely cold, customers were complaining about temperature, obviously workers were trying to get rid of customers since it was 2 hours before closing. Very bad experience
Horrible service - they don’t take orders right - don’t have my order ready. Manager in charge Leslie refused to come out of her office to deal with complaints. Stay away from this location
Atmosphere: 1
Food: 1
Service: 1
The store says it closes at 10:30 and we got there at 9:50 and the doors were locked and employees were cleaning and other people were outside questioning why they were closed. No signs were up about why they were closed early they would not open the doors or explain.
Service: 1
indont know why i didn’t post tjis review sooner , this starbucks always gets my order wrong but this time not only was my whole order wrong but they took like 30 min from where i started whenni came to the window they have me whatever they wanted… and the guy was rude
Atmosphere: 1
Food: 1
Service: 1
Slowest place 20 minutes for a venty spike coffee the worst
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's one of the worst Starbucks I've been to. Most Starbucks are usually good, but this one was really bad. For one, the music was extremely loud and felt like I was at a nightclub. It was obvious the manager allowed the crew to play their own music. Secondly, no one said welcome to Starbucks and kept me and my friend waiting. Thirdly, they allow transients to loiter in front of their store and inside to bother customers and ask for money. There was a particular female transient who had urinated on herself and was bothering customers inside the store by asking for money. Crew members clearly saw this activity and did nothing. There was a crew of about 8, and none paid attention to the dining room or the customers in it. They were only focused on the drive-thru. I understand the drive thru is your bread and butter, but if you are not going to serve your customers properly inside, then just close the dining room.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Dragon Fruit Mango & Coffee
Whenever I visit San Diego from Arizona on the extreme hot summer days. I love visiting this location. The baristas are so welcoming, helpful and go beyond their duties to assist. Keep up the great work !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Even at busy times then know how to manage their time efficiently and bring out orders accordingly
Atmosphere: 5
Food: 5
Service: 5
Bad service. 6/20/24. 6:44
Bad service
The worker don’t like this work
Bad services terrible
Mal servicio
Bad service. 6/20/24. 6:44
Bad service
The worker don’t like this work
Bad services terrible
Mal servicio
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