Starbucks is not gourmet to begin with, but with it being a chain and recipes to follow, consistency is at the very least expected. This has to be the absolute worst location for quality and consistency. The service and workers are sweet and kind but the quality of beverages, ice to bev ratio, the way they slam the window before a question can be asked *that's probably due to the volume of customers, more than likely not personal it just doesn't make for approachability*
A standard cold brew left nothing to be desired, a black iced tea would've been more bold. Simply put, lack of quality control.
It is near my doctor's office, so for the sake of convenience I have stopped by. On each occasion, the beverage is watery. I try ordering something different each time to not be left disappointed but no luck. Again kind workers, it's just horrible consistency and quality control.
Rachel Tomaino
I came this morning and got my usual order, the only difference was when I was paying at the window, Stephen took the extra step to look at my name on my Starbucks app and instead of asking me what my name was said “thank you Rachel!“ Such a small thing put such a big smile on my face, thank you, Stephen for the little extra effort!
Joly Hall
Love!! Bella is the best.
M Garcia
The worst customer service even coming for the store manager received cold drinks I went on my break while working a 12 hr shift and she wants to go off on me telling me you should of came back with all 3 cold drinks, they were supposed to be hot drinks never will I stop by to buy again
T Sanchez
Eileen is an asset to your company always friendly and efficient staff member.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Maymeii Hughey
I ordered Venti white mocha and Grande latte. My husband was picking up the order because i was busy doing house work and he ended up coming home with grande size for white mocha (his coffee) because the employee put the order on the grande cup. He was upset at me thinking i ordered his coffee wrong size. So i paid Venti price for Grande size and received an attitute from hubbie since the morning :-(
The coffee is expensive enough and the employee can’t get the order right. That’s disappointing.
Atmosphere: 3
Food: 4
Service: 3
Thais Cavalcanti Macedo
I paid almost 7 dollars for an Ice Matcha Latte, overprice for drinks.They put a lots ice in the drinks . I drunk literally ice and water. No Matcha Latte at all. All my cup it’s fully ice.
Food: 1
Service: 1
catherine tilley
Barrista, Lisa, at Friars & Riverdale Starbucks is personable, friendly and always ready to serve! i see her going out of her way to help in whatever she can when things get super busy, before giving me my drink she always make sure the lids are on just right, which I so appreciate. So I prefer to go to the starbucks on friars because I can always count on a great cup of coffee and Lisa’s playful way and friendly smile to start my day off right!.
Atmosphere: 5
Food: 5
Service: 5
Elisabeth Engstrom
I just want to give a huge shout out to Lisa (or maybe Lesa), she made sure my day was made right!!! I honestly only like going to this Starbucks, they are amazing!
Atmosphere: 5
Food: 5
Service: 5
anthony iraci
Always a great visit here. Great staff and very friendly
Didn’t get her name some white lady working the drive through window this morning rushed the entire process didn’t even say hi when we got to the window, no napkins nothing. Yelled twice for us to answer the tipping question while we were just unlocking our phone to pay with Apple Pay was taking maybe an extra second but she was impatient. Don’t know how you expect a tip when you’re one rude and two lack so much common decency.
Service: 1
anthony
Always a great visit here. Great staff and very friendly
Missy Dimples
Omg! Thank you for the epic help! Just needed to check some balances some cards was given, the lady helping me at this location, Awesome! Funny, sweet and so very helpful and bright. She went out of her way to help me with some addition information and her energy just made my day! Wavy/Curly silver hair beautiful lady. Thank you!
Matt Svoboda
Drive-rhru ONLY. Pictures show an interior from some other
Starbucks is not gourmet to begin with, but with it being a chain and recipes to follow, consistency is at the very least expected. This has to be the absolute worst location for quality and consistency. The service and workers are sweet and kind but the quality of beverages, ice to bev ratio, the way they slam the window before a question can be asked
*that's probably due to the volume of customers, more than likely not personal it just doesn't make for approachability*
A standard cold brew left nothing to be desired, a black iced tea would've been more bold. Simply put, lack of quality control.
It is near my doctor's office, so for the sake of convenience I have stopped by. On each occasion, the beverage is watery. I try ordering something different each time to not be left disappointed but no luck. Again kind workers, it's just horrible consistency and quality control.
I came this morning and got my usual order, the only difference was when I was paying at the window, Stephen took the extra step to look at my name on my Starbucks app and instead of asking me what my name was said “thank you Rachel!“ Such a small thing put such a big smile on my face, thank you, Stephen for the little extra effort!
Love!! Bella is the best.
The worst customer service even coming for the store manager received cold drinks I went on my break while working a 12 hr shift and she wants to go off on me telling me you should of came back with all 3 cold drinks, they were supposed to be hot drinks never will I stop by to buy again
Eileen is an asset to your company always friendly and efficient staff member.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
I ordered Venti white mocha and Grande latte. My husband was picking up the order because i was busy doing house work and he ended up coming home with grande size for white mocha (his coffee) because the employee put the order on the grande cup. He was upset at me thinking i ordered his coffee wrong size. So i paid Venti price for Grande size and received an attitute from hubbie since the morning :-(
The coffee is expensive enough and the employee can’t get the order right. That’s disappointing.
Atmosphere: 3
Food: 4
Service: 3
I paid almost 7 dollars for an Ice Matcha Latte, overprice for drinks.They put a lots ice in the drinks . I drunk literally ice and water. No Matcha Latte at all. All my cup it’s fully ice.
Food: 1
Service: 1
Barrista, Lisa, at Friars & Riverdale Starbucks is personable, friendly and always ready to serve! i see her going out of her way to help in whatever she can when things get super busy, before giving me my drink she always make sure the lids are on just right, which I so appreciate. So I prefer to go to the starbucks on friars because I can always count on a great cup of coffee and Lisa’s playful way and friendly smile to start my day off right!.
Atmosphere: 5
Food: 5
Service: 5
I just want to give a huge shout out to Lisa (or maybe Lesa), she made sure my day was made right!!! I honestly only like going to this Starbucks, they are amazing!
Atmosphere: 5
Food: 5
Service: 5
Always a great visit here. Great staff and very friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Didn’t get her name some white lady working the drive through window this morning rushed the entire process didn’t even say hi when we got to the window, no napkins nothing. Yelled twice for us to answer the tipping question while we were just unlocking our phone to pay with Apple Pay was taking maybe an extra second but she was impatient. Don’t know how you expect a tip when you’re one rude and two lack so much common decency.
Service: 1
Always a great visit here. Great staff and very friendly
Omg! Thank you for the epic help! Just needed to check some balances some cards was given, the lady helping me at this location, Awesome! Funny, sweet and so very helpful and bright. She went out of her way to help me with some addition information and her energy just made my day! Wavy/Curly silver hair beautiful lady. Thank you!
Drive-rhru ONLY. Pictures show an interior from some other
Atmosphere: 1
Food: 5
Service: 5
Excellent customer service!
Atmosphere: 4
Food: 5
Service: 4
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