Oh man, I got a messy cup of matcha latte. No sleeve. 3/4 filled. 1/2 filled with froth. Obviously, the barista that made this isn't keen on making Matcha drink. Super bitter. Unfortunately, I can't drink this while driving. I'll have to wait till I get home to fix the taste, so I don't waste my money.
Food: 3
Service: 4
Elena Ma
01/05/2025 around 12:40-12:50 pm , Very poor service. People who ordered after me already received their drinks, yet I was still waiting for mine. When I asked the staff, their attitude was terrible (it was a Black female employee). When I finally got my drink, she even glared at me. This is a serious case of racial discrimination.
Megan Gandara
Even when the drive through is full of cars I’ve never waited more than 10 minutes at most. The team definitely does a great job keeping the cars moving and getting the orders out fast!
Atmosphere: 5
Food: 5
Service: 5
Street Chris
Very questionable clientele.
Bad vibes.
Not returning.
Atmosphere: 2
Food: 1
Service: 1
Alexander Nelson
They are always on point. I love coming here. They make it perfectly too
Food: 5
Service: 5
NIVEGNA CHOWDARY
Poor customer service
Atmosphere: 1
Food: 3
Service: 1
Alex Thomas
Im from out of town. I usually order custom coffee and they got it right lol. Great service!
Atmosphere: 5
Food: 5
Service: 5
Noobie
The drinks taste good
Atmosphere: 5
Food: 5
Service: 5
Delana
Free water and ice
Adam D
Last 2 days in a row, they made my order wrong. It's right on the tag on the side of the cup. How is it right there says no whip creme and you hand me a drink with a huge ball of whip cream right on top? Won't be back to this location.
Billy and Ruby are the absolute best baristas. Service is amazing and they know you by name and make drink suggestions based on your preferences after getting to know you. They are under new management as of recent and seem a little bit more under pressure than before. But overall this is my favorite Starbucks in North County. I skip Poway and come here even though it's a distance away. Soooo worth it.
Atmosphere: 3
Food: 4
Service: 5
A Last
I don't usually feel inclined to leave negative reviews, but having worked at Starbucks previously and with several years of customer service under my belt -- I need to ask, is Jaila okay??
I went to another Starbucks location in Mira Mesa on my way into work at 7am & despite ordering my drink half decaf, I received it fully caffeinated. I could tell by my heart palpitations that it was 1) Definitely fully 4 shots of espresso & 2) Probably an accidental oversight. Totally fine, I love their Starbucks and will probably never cheat on them again after this experience I had with Jaila LOL.
But back to Mira Mesa Blvd Starbies...on my lunch break I brought the drink to this location for a remake since it was closer to where I was running my errands and it's usually fast. But girl, I spent 25 minutes in line before even reaching the window (yes I timed it bc wth y'all doing back there??). I told the girl who took my order this was a remake and ordered it exactly as it was supposed to be made. She said "No problem, we can remake it for you just come around". Half my lunch break later, I get to the window and the cashier starts asking me 21 questions "Do you have the drink?" yes. "Does it have the sticker?" No, but my app has the receipt. Every answer I give, she's repeating it back into her headset to Jaila the shift lead. After telling me to hang on, here comes Jaila in all her glory half leaning out the window coming in hot with "so here's the thing..." all the way bye, but anyways. She basically went on to tell me that even though she wasted my whole lunch and told me they would remake it at no charge, she never said "no take backs" and will now revoke her offer to remake it.
But here's the kicker, per Jaila, if I call the starbies that originally made it and have a barista THERE tell her to remake it then that's fine. Even though the app shows exactly WHERE and WHEN I received the drink. But okay Jaila, whatever makes you feel like you have a purpose. So I called the other location, and a barista from there scoffed and said "I'm so sorry" and called the other store to professionally put Jaila back in her place. Needless to say Jaila must have had a huge portion of her check taken out from the drink I was asking for because she was holding on to her answer "No" for dear life, only to be told to remake it. Honestly y'all, I should've just left after Jaila came at me with "here's the thing", but after 45 minutes of my life gone down the drain, it was personal now I was a little petty (sorry, God ). But also, miss Jaila, I hope you had the day you deserve.
Atmosphere: 1
Food: 4
Service: 1
Katherine French
Was waiting 15 minutes in the shop for a drink that had been made 10 minutes before, but no one called it out so I didn't know it was ready. Figured they were busy with drive thru and mobile orders so I sat there and waited like an idiot while the baristas gave me occasional confused glances. They offered to remake it, but who just lets a customer sit for 10 minutes while their drink goes cold?
J Bomb u dont want Me 2 go off on U
The drive through line moved quickly. The food and drinks were very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sous Vide Egg Bites
Jonathan Rhee
We did a mobile order and had to wait for 20 min! They forgot our order. Drinks were good though.
Oh man, I got a messy cup of matcha latte. No sleeve. 3/4 filled. 1/2 filled with froth. Obviously, the barista that made this isn't keen on making Matcha drink. Super bitter. Unfortunately, I can't drink this while driving. I'll have to wait till I get home to fix the taste, so I don't waste my money.
Food: 3
Service: 4
01/05/2025 around 12:40-12:50 pm , Very poor service. People who ordered after me already received their drinks, yet I was still waiting for mine. When I asked the staff, their attitude was terrible (it was a Black female employee). When I finally got my drink, she even glared at me. This is a serious case of racial discrimination.
Even when the drive through is full of cars I’ve never waited more than 10 minutes at most. The team definitely does a great job keeping the cars moving and getting the orders out fast!
Atmosphere: 5
Food: 5
Service: 5
Very questionable clientele.
Bad vibes.
Not returning.
Atmosphere: 2
Food: 1
Service: 1
They are always on point. I love coming here. They make it perfectly too
Food: 5
Service: 5
Poor customer service
Atmosphere: 1
Food: 3
Service: 1
Im from out of town. I usually order custom coffee and they got it right lol. Great service!
Atmosphere: 5
Food: 5
Service: 5
The drinks taste good
Atmosphere: 5
Food: 5
Service: 5
Free water and ice
Last 2 days in a row, they made my order wrong. It's right on the tag on the side of the cup. How is it right there says no whip creme and you hand me a drink with a huge ball of whip cream right on top? Won't be back to this location.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Billy and Ruby are the absolute best baristas. Service is amazing and they know you by name and make drink suggestions based on your preferences after getting to know you. They are under new management as of recent and seem a little bit more under pressure than before. But overall this is my favorite Starbucks in North County. I skip Poway and come here even though it's a distance away. Soooo worth it.
Atmosphere: 3
Food: 4
Service: 5
I don't usually feel inclined to leave negative reviews, but having worked at Starbucks previously and with several years of customer service under my belt -- I need to ask, is Jaila okay??
I went to another Starbucks location in Mira Mesa on my way into work at 7am & despite ordering my drink half decaf, I received it fully caffeinated. I could tell by my heart palpitations that it was 1) Definitely fully 4 shots of espresso & 2) Probably an accidental oversight. Totally fine, I love their Starbucks and will probably never cheat on them again after this experience I had with Jaila LOL.
But back to Mira Mesa Blvd Starbies...on my lunch break I brought the drink to this location for a remake since it was closer to where I was running my errands and it's usually fast. But girl, I spent 25 minutes in line before even reaching the window (yes I timed it bc wth y'all doing back there??). I told the girl who took my order this was a remake and ordered it exactly as it was supposed to be made. She said "No problem, we can remake it for you just come around". Half my lunch break later, I get to the window and the cashier starts asking me 21 questions "Do you have the drink?" yes. "Does it have the sticker?" No, but my app has the receipt. Every answer I give, she's repeating it back into her headset to Jaila the shift lead. After telling me to hang on, here comes Jaila in all her glory half leaning out the window coming in hot with "so here's the thing..." all the way bye, but anyways. She basically went on to tell me that even though she wasted my whole lunch and told me they would remake it at no charge, she never said "no take backs" and will now revoke her offer to remake it.
But here's the kicker, per Jaila, if I call the starbies that originally made it and have a barista THERE tell her to remake it then that's fine. Even though the app shows exactly WHERE and WHEN I received the drink. But okay Jaila, whatever makes you feel like you have a purpose. So I called the other location, and a barista from there scoffed and said "I'm so sorry" and called the other store to professionally put Jaila back in her place. Needless to say Jaila must have had a huge portion of her check taken out from the drink I was asking for because she was holding on to her answer "No" for dear life, only to be told to remake it. Honestly y'all, I should've just left after Jaila came at me with "here's the thing", but after 45 minutes of my life gone down the drain, it was personal now I was a little petty (sorry, God ). But also, miss Jaila, I hope you had the day you deserve.
Atmosphere: 1
Food: 4
Service: 1
Was waiting 15 minutes in the shop for a drink that had been made 10 minutes before, but no one called it out so I didn't know it was ready. Figured they were busy with drive thru and mobile orders so I sat there and waited like an idiot while the baristas gave me occasional confused glances. They offered to remake it, but who just lets a customer sit for 10 minutes while their drink goes cold?
The drive through line moved quickly. The food and drinks were very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sous Vide Egg Bites
We did a mobile order and had to wait for 20 min! They forgot our order. Drinks were good though.
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