Starbucks
2828 National Ave, San Diego
(619) 231-4791
Recent Reviews
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My latte was 💯
young ladies were 💯
I was very happy 💯
Atmosphere: 4
Service: 4
I had a very bad experience at this Starbucks location. I ordered 6 coffees through the drive-thru, and one of them was supposed to be a chai latte with no extra sugar. Unfortunately, they added extra sugar and it was extremely sweet, which I did not want.
When I told the employees that the drink was incorrect and asked them to take it back, they refused to change it or refund it. Instead, they told me I needed to go back around and reorder again. Their behavior was very rude and unprofessional.
I ended up paying for a drink I could not even drink — I had to throw it in the trash. This was very frustrating, and I will never try this again with Starbucks. Very disappointing service.
Thanks,
Safe
Atmosphere: 1
Food: 1
Service: 1
I mean it’s a Starbucks in the hood what do you expect
I order on the app. Order is always ready and correct.
Atmosphere: 5
Food: 4
Service: 5
Good coffee but I was denied service because I only had a 50 dll bill and they had no change . Would be nice if they would use the change they leave for each shift to give change.
The attached photos show the individuals in question, specifically the taller male child and the female next to him. During my visit, when I inquired about my mobile order, a staff member raised their voice at me, and the male child in the photo laughed at the situation. Additionally, staff members were observed delaying service and mocking other customers, which is completely unacceptable. This documentation is submitted to ensure accountability and facilitate proper follow-up. All relevant details, including inappropriate behavior towards customers, have been recorded for thorough review. Immediate action and a formal response are expected regarding this matter.
Atmosphere: 1
Food: 1
Service: 1
This Starbucks is less than 5 minutes from my office. It’s become part of my daily (or at least weekly) routine, and the service has always been great. Drinks are always on point. It was about time I left a review, great Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Alexia is the best! She’s always so kind, upbeat, and makes every visit to Starbucks a great experience. She’s super attentive and makes you feel welcome the second you walk in. Even when it’s busy, she keeps a positive attitude and somehow manages to brighten your day. Her funny and friendly personality truly sets her apart — she’s a big reason why I keep coming back to this location!
Atmosphere: 5
Food: 5
Service: 5
Alexia is absolutely amazing! Every time I visit Starbucks, she goes above and beyond to make my experience great. She’s always so friendly, funny, and attentive — she somehow remembers my usual order and even takes the time to chat while keeping the line moving. It’s clear she genuinely cares about the customers and enjoys what she does. People like Alexia make a huge difference and keep me coming back. Starbucks is lucky to have her on their team!
Atmosphere: 5
Food: 5
Service: 5
Alexia at Starbucks is hands down the BEST! Every time I go in, she’s super funny, nice, and incredibly attentive. She somehow remembers my complicated order (even when I forget it myself 😅) and makes my day with her great energy.
She doesn’t just hand you coffee — she serves up a whole vibe. Whether it’s a busy morning rush or a slow afternoon, Alexia is always on top of things, keeping the line moving while making everyone laugh.
If customer service could get an award, Alexia would win Barista of the Year! Thanks to her, my caffeine addiction feels way more justified. ☕✨
Highly recommend catching her at the counter — your coffee AND your mood will thank you!
Atmosphere: 5
Food: 5
Service: 5
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I want to thank the tall girl lexi or alexia im not a big coffee fan but I was craving something cold from Starbucks she mention a couple but vanilla bean was the lucky winner
Thanks tall girl alexia or lexi for your patience and chill attitude
Atmosphere: 5
Food: 5
Service: 5
If you are into being degraded and talked down to, come here and ask for Alexia. She’ll get it done for ya!
Atmosphere: 1
Food: 2
Service: 1
I ordered a drink online and after a minute I took a seat inside, past the time I realized all mobile orders were being called except mine, 18 minutes after ordering I asked the cashier about my order and she told me order was in progress, I proceed to ask again after 32 minutes waiting and the weren’t making my order yet, ended up waiting 40 minutes for my drink. The cashier was nice and even try to fix it giving me a $4dll gift card but honestly with today’s prices that’s not even enough to buy a tall drink for my wasted time.
Atmosphere: 5
Food: 5
Service: 2
Very good coffe
Atmosphere: 5
Food: 5
Service: 5
Chai tea latte all the time
Atmosphere: 5
Food: 5
Service: 5
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