Viva Drive-Thru I’m under the impression—though I won’t generalize—that there’s a trend brewing here. Each time I order directly at the counter, I feel like I’ve walked into the wrong party. It’s as if some staff think, ‘Why bother helping when the app can do it for us?’ Maybe they’ve started a secret club: Order Online or Else.
But seriously, thank you for the prepaid card option—it’s a lifesaver. Now I can order online, avoid the counter, and skip feeling like I’ve interrupted someone’s coffee break.
Atmosphere: 1
Food: 1
Service: 1
Carson Luster
One of the best Starbucks I ever been to fr, the employees are so cool!!
Mirtill Csikos
Typical Starbucks- not much to note
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Iced Caramel Macchiato
Ashley Williams
They do not make your drink right. I tried them more than 3x and still they have not made my drink correctly. Tip or no tip.
Atmosphere: 3
Food: 3
Service: 3
Eder
Beautiful peaceful place.
Atmosphere: 5
Food: 4
Service: 4
Maddie Mackey
Very bad service. Possibly worst starbs I have ever been to! Refused to remake my drink after it was made wrong so I left to another locations.
Atmosphere: 1
Service: 1
Karen K
It's a reliable cup of good coffee! This says a lot! Always appreciate the experience of the barista ... because they know what I need! Highly recommend! ?
Atmosphere: 5
Food: 5
Service: 4
Dina Keinan
It is my favorite Starbucks in the area because it is quiet and they always serve you with a smile and
Atmosphere: 5
Food: 5
Service: 5
Joe Ryan
Good coffee, nice friendly staff. Their Caramel Macchiato's are very good.
I recently moved to this Starbucks area, and my husband and I usually enjoy the convenience of using the Starbucks app to order our food and coffee for quicker pickup. However, during a recent visit, I placed an order through the app myself for the first time this area, and I encountered a significant disparity in service that left me feeling discriminated against, which was deeply disappointing.I ordered a couple of baked apple croissants through the app, with an estimated pickup time of 2:08 pm. However, when we arrived at around 2:18 pm, my croissants were not ready, and there was no greeting or assistance offered, unlike the service provided to another customer.I noticed that two staff members seemed to sneak away to handle my order without notifying me.When I asked if the croissants being heated in the oven were mine, they confirmed and mentioned that the baked apple croissants are frozen. I got surprised because even I got there a little longer than estimated time and didn’t prepare yet until I got there and saying it’s frozen. However, the croissants were burnt. I approached the stove due to the burning smell and still putting in the bags which I didn’t want to have black burnt croissants. Overheard one of the staff (who claimed to be the manager) using offensive language.I was taken aback by the staff's attitude and rude behavior. When I confronted him about his choice of words, he showed no willingness to resolve the situation. I asked to speak to the manager, to which he responded that he was the manager. I was shocked by how my order wasn't ready, the mishandling of the croissants, and the lack of professionalism inn services industry as manager.I expressed my intention to file a complaint, and the staff didn't seem to care and even provided his name from his badge rude way when I asked about staff’s name who is saying manager there.I shared this unfortunate experience with my friends and especially my husband, who had a different, better experience at the same location. I felt discriminated against because I didn't receive the same level of service.
Atmosphere: 1
Food: 1
Service: 1
Nikhil Sabari
Excellent SUNSET view with trees and a milkshake in hand. Outdoor seating is perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Jason Kuss
Always some right.
Atmosphere: 4
Food: 4
Service: 5
YSD SD
Usually taken over by kids from nearby school, so don't expect cleanness even employees are doing their best to keep up with prepping coffee and housekeeping.
Viva Drive-Thru
I’m under the impression—though I won’t generalize—that there’s a trend brewing here. Each time I order directly at the counter, I feel like I’ve walked into the wrong party. It’s as if some staff think, ‘Why bother helping when the app can do it for us?’ Maybe they’ve started a secret club: Order Online or Else.
But seriously, thank you for the prepaid card option—it’s a lifesaver. Now I can order online, avoid the counter, and skip feeling like I’ve interrupted someone’s coffee break.
Atmosphere: 1
Food: 1
Service: 1
One of the best Starbucks I ever been to fr, the employees are so cool!!
Typical Starbucks- not much to note
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Iced Caramel Macchiato
They do not make your drink right. I tried them more than 3x and still they have not made my drink correctly. Tip or no tip.
Atmosphere: 3
Food: 3
Service: 3
Beautiful peaceful place.
Atmosphere: 5
Food: 4
Service: 4
Very bad service. Possibly worst starbs I have ever been to! Refused to remake my drink after it was made wrong so I left to another locations.
Atmosphere: 1
Service: 1
It's a reliable cup of good coffee! This says a lot! Always appreciate the experience of the barista ... because they know what I need! Highly recommend! ?
Atmosphere: 5
Food: 5
Service: 4
It is my favorite Starbucks in the area because it is quiet and they always serve you with a smile and
Atmosphere: 5
Food: 5
Service: 5
Good coffee, nice friendly staff. Their Caramel Macchiato's are very good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Frappuccino, Croissant
Matcha Green Tea
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Meet the guys here before a motorcycle ride.
I recently moved to this Starbucks area, and my husband and I usually enjoy the convenience of using the Starbucks app to order our food and coffee for quicker pickup. However, during a recent visit, I placed an order through the app myself for the first time this area, and I encountered a significant disparity in service that left me feeling discriminated against, which was deeply disappointing.I ordered a couple of baked apple croissants through the app, with an estimated pickup time of 2:08 pm. However, when we arrived at around 2:18 pm, my croissants were not ready, and there was no greeting or assistance offered, unlike the service provided to another customer.I noticed that two staff members seemed to sneak away to handle my order without notifying me.When I asked if the croissants being heated in the oven were mine, they confirmed and mentioned that the baked apple croissants are frozen. I got surprised because even I got there a little longer than estimated time and didn’t prepare yet until I got there and saying it’s frozen. However, the croissants were burnt. I approached the stove due to the burning smell and still putting in the bags which I didn’t want to have black burnt croissants. Overheard one of the staff (who claimed to be the manager) using offensive language.I was taken aback by the staff's attitude and rude behavior. When I confronted him about his choice of words, he showed no willingness to resolve the situation. I asked to speak to the manager, to which he responded that he was the manager. I was shocked by how my order wasn't ready, the mishandling of the croissants, and the lack of professionalism inn services industry as manager.I expressed my intention to file a complaint, and the staff didn't seem to care and even provided his name from his badge rude way when I asked about staff’s name who is saying manager there.I shared this unfortunate experience with my friends and especially my husband, who had a different, better experience at the same location. I felt discriminated against because I didn't receive the same level of service.
Atmosphere: 1
Food: 1
Service: 1
Excellent SUNSET view with trees and a milkshake in hand. Outdoor seating is perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Always some right.
Atmosphere: 4
Food: 4
Service: 5
Usually taken over by kids from nearby school, so don't expect cleanness even employees are doing their best to keep up with prepping coffee and housekeeping.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pike Place Roast
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