I asked for less ice in my drink and 2/3 of the cup was ice. It’s almost like they gave me more ice just because I asked for less. I paid $6 for this.
Alyssa Wolf
This is the BEST Starbucks location. Matt was soooo lovely and very welcoming. The drinks are also made with LOVE. Even though there’s no drive thru it’s still worth getting my starbies here
Phil
This Starbucks location is really strict about bathroom access. Even if you’ve already placed an order, they’ll still ask if you made a purchase when you request the bathroom code. sometimes even if you’re asking the same person who took your order. It feels a bit excessive and unwelcoming
Ella
No wonder I haven’t ordered here in a year. Always a disappointment with delivery. Unfortunate that they are the only ones open past 8 for delivery. Lazy lazy workers today, NO SAFTEY SEAL? Not even just for tamper proof reasons but for the simple fact it’s GOING IN A CAR? completely spilled everywhere OF COURSE, it’s an open drink dude. Also lazy for not unwrapping the bread but whatever.
V. Viva
They’re nice but they don’t have drive thru
Carl Pancoast
Since the Change of policy implementation, dating back to January 2025 , customer service has been very mediocre.....
Van Ramirez
Atmosphere sucks in my opinion. The only Starbucks I know that doesn’t have plug outlets to charge your devices. Not good for doing your work or school work.
Atmosphere: 1
Food: 3
Service: 3
Rad
Ah, Starbucks, where the coffee is warm, but the welcome is ice cold. The cashier looked at me like I had personally inconvenienced her by showing up. No greeting, no small talk—just a silent demand that I feel guilty for being there.
The best part? When I added another item to my order, she practically threw a tantrum, slamming the barcode scanner on the desk. Such passion! Such dedication to making customers feel... unwelcome.
If this is the new Starbucks experience, I must say—what a bold direction! Keep up the great work in redefining customer service.
Tony Palumbo
Went there yesterday and maggots and unknown insects found in the ice. I called and asked to speak with the manager to inform them and was told the manager is busy and they will call you back. No returned phone call. They seemed to also not care when I informed them they may have an insect infestation in their ice maker. I will be opening a Health department case for everyone’s health and safety.
Atmosphere: 1
Food: 1
Service: 1
Elena Nayerman
More and more waiting time. Less personalized service, I was the ONLY ONE in the store and had to wait about 20 min for simple cold brew... The worst is that they saw me and completely ignored ... I understand that ell orders should be done as received, but come on... I am right there, by myself in the empty store!!!? I am really considering quit Starbucks
I like this location, mainly for its outdoor seating. I tried a new Dark Roast ("Milano something something") 😊 ... it was quite good !! 👍🏼
The only (small) thing I didn't like on this visit was that I got a slice of "Pumpkin something" cake & it was good, but they don't have paper plates -- only ceramic or similar that you can only use inside the store. Ergo, if you go & want to sit outside, as San Diegans do, I guess it's BYOP if you're planning to eat. 😂
Atmosphere: 5
Food: 4
Service: 4
Diana Ginzburg
Great customer service clean Coffee shop and plenty outside seating but it was very hot so I sat inside with the air conditioning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
William Dominguez
Friendly staff quick service highly recommend
Atmosphere: 5
Food: 5
Service: 5
leon zhu
I went here to buy coffee this morning, and I was third. The staff named Kenny talked and laughed and greeted the two guests in front of him. When it came to me, I asked him to ignore me and didn't smile at me. When a lot of people behind me come to order! Kenny began to laugh again. Because the one behind me is white. Until the next order was an Asian, he stopped smiling and didn't say hello. Asians don't want to go to this store! Severe discrimination against Asians. It's disgusting. Isn't the United States a free and equal country?
Service: 1
Terra Martinez
Excellent Starbuck with excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Via Instant Pike Place Roast
I asked for less ice in my drink and 2/3 of the cup was ice. It’s almost like they gave me more ice just because I asked for less. I paid $6 for this.
This is the BEST Starbucks location. Matt was soooo lovely and very welcoming. The drinks are also made with LOVE. Even though there’s no drive thru it’s still worth getting my starbies here
This Starbucks location is really strict about bathroom access. Even if you’ve already placed an order, they’ll still ask if you made a purchase when you request the bathroom code. sometimes even if you’re asking the same person who took your order. It feels a bit excessive and unwelcoming
No wonder I haven’t ordered here in a year. Always a disappointment with delivery. Unfortunate that they are the only ones open past 8 for delivery. Lazy lazy workers today, NO SAFTEY SEAL? Not even just for tamper proof reasons but for the simple fact it’s GOING IN A CAR? completely spilled everywhere OF COURSE, it’s an open drink dude. Also lazy for not unwrapping the bread but whatever.
They’re nice but they don’t have drive thru
Since the Change of policy implementation, dating back to January 2025 , customer service has been very mediocre.....
Atmosphere sucks in my opinion. The only Starbucks I know that doesn’t have plug outlets to charge your devices. Not good for doing your work or school work.
Atmosphere: 1
Food: 3
Service: 3
Ah, Starbucks, where the coffee is warm, but the welcome is ice cold. The cashier looked at me like I had personally inconvenienced her by showing up. No greeting, no small talk—just a silent demand that I feel guilty for being there.
The best part? When I added another item to my order, she practically threw a tantrum, slamming the barcode scanner on the desk. Such passion! Such dedication to making customers feel... unwelcome.
If this is the new Starbucks experience, I must say—what a bold direction! Keep up the great work in redefining customer service.
Went there yesterday and maggots and unknown insects found in the ice. I called and asked to speak with the manager to inform them and was told the manager is busy and they will call you back. No returned phone call. They seemed to also not care when I informed them they may have an insect infestation in their ice maker. I will be opening a Health department case for everyone’s health and safety.
Atmosphere: 1
Food: 1
Service: 1
More and more waiting time. Less personalized service, I was the ONLY ONE in the store and had to wait about 20 min for simple cold brew... The worst is that they saw me and completely ignored ... I understand that ell orders should be done as received, but come on... I am right there, by myself in the empty store!!!? I am really considering quit Starbucks
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
I like this location, mainly for its outdoor seating. I tried a new Dark Roast ("Milano something something") 😊 ... it was quite good !! 👍🏼
The only (small) thing I didn't like on this visit was that I got a slice of "Pumpkin something" cake & it was good, but they don't have paper plates -- only ceramic or similar that you can only use inside the store. Ergo, if you go & want to sit outside, as San Diegans do, I guess it's BYOP if you're planning to eat. 😂
Atmosphere: 5
Food: 4
Service: 4
Great customer service clean Coffee shop and plenty outside seating but it was very hot so I sat inside with the air conditioning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Friendly staff quick service highly recommend
Atmosphere: 5
Food: 5
Service: 5
I went here to buy coffee this morning, and I was third. The staff named Kenny talked and laughed and greeted the two guests in front of him. When it came to me, I asked him to ignore me and didn't smile at me. When a lot of people behind me come to order! Kenny began to laugh again. Because the one behind me is white. Until the next order was an Asian, he stopped smiling and didn't say hello. Asians don't want to go to this store! Severe discrimination against Asians. It's disgusting. Isn't the United States a free and equal country?
Service: 1
Excellent Starbuck with excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Via Instant Pike Place Roast
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