Very rude black female barista employee. Did not know how to do my drink and was rudely telling me in front other customers to tell her what to add to my Trento ice tea that was half way full. She was very angry and went to the back to get somebody else to do it and also told her how to do it correctly but then he came out and ended up doing it. Extremely rude and disrespectful black lady. Everybody makes the drinks different and as a customer that has been ordering the same drinks for years it is wrong to argue and mistreat a customer or purposely leave her to wait over 15 minutes to get back at her for complaining that drink tasted bad and asked to remake it. Starbucks has a policy the if its not made right the variety will remake it right. Also another time made me wait after everyone behind me in line got their drink and still would not do my drink and male barista told me to sit and wait cause it was going to take a long time to redo my drink. I was there 30 minutes. Staff gets mad with customers for complaining that their drink is bad and you will get bad service abd attitude for complaining. Some baristas do my drink right and some don't. Not the best customers service!!!
Hakima Hannah Romita
Starbucks sucks since they start asking from their own customers to buy something before they serve you a cup of water?!!!!! Starbucks is “Buy or Die” I’m so upset!!! It’s just rude!!!!!!
Justin McGlathery
Not bad, but also not great
David Velediaz
Went in w my girl friend to get some breakfast and use bathroom as an emergency. I accidentally used the employees bathroom which I didn’t notice because I was in a rush just for the employee to come knocking on the door screaming to get out and almost knocking down the door w her foot aswell. I tried apologizing but she just lost her cool and I wa just told to leave and she was told to walk away from the situation.
John Brooks
Guess I was just shocked at how much coffee costs in the states after being in Europe for four years.
Reoan Hawil
The customer service was amazing with Smiles and “Thank you’s” all around.
Hecc _l_e
I never really got Starbucks, but I slowly started coming more and more frequently because it’s just a nice place to come by and enjoy a drink. I’m a local college student and I just love to stop by and unwind after classes with a tea and some drawing time for myself. It’s such a nice little place and the staff are so nice and welcoming! It’s my favorite part of my weeks when I come by for an hour or two :)
Jenina Rangel
Every time I order from this Starbucks on Postmates my drinks are always WRONG the food is disgusting just look at this! Raw bacon! My husbands sandwich was thrown together with the eggs falling out and my drink tasted like WATER. I have never been satisfied with my order from here and the other Starbucks are too far away so I’m stuck using this location but this will be my LAST. I’m better off going to Einstein. Do better!
Atmosphere: 1
Food: 1
Service: 1
Laxman J (Ladera)
food wasn't good and gave half a drink for no ice option.
Service: 1
Moana Tuupo
We have been ordering from them for years, we order cold drinks without ice and they've always filled our drink up to the top except for today they only filled our drink cups 3/4 of the way. When we asked why they didnt fill it up ( usally fills it up to the top every time we've been there) to the top this time they said they will charge a $1 extra. The worker yelled very loud so that everyone can hear. Usually, the service is at 5 but not today.
Somebody tell Laxman Narasimhan that he needs to fly all of his employees out to San Diego and spend a day watching the team at this Starbucks. They are a master class in customer service, and a consistent one at that. The best Starbucks I’ve ever visited. They serve the same coffee and food as all the other ones, but it’s just better here.
Atmosphere: 5
Food: 5
Service: 5
JILL ANDREA CASHUK-FRAITAG-PALHEGYI♡♡♡
Picking up my sister in law for Easter services
Bruce Ward
Always a special treat !
Atmosphere: 4
Food: 4
Service: 4
John Lee
This is my local SB, and my daughter love it. The staff treat us very well.
Atmosphere: 5
Food: 5
Service: 5
Mike Rossi
It's Starbucks, what else do you need to know. This is a great place to sit outside and enjoy the nice weather while you caffeiate yourself.
Very rude black female barista employee. Did not know how to do my drink and was rudely telling me in front other customers to tell her what to add to my Trento ice tea that was half way full. She was very angry and went to the back to get somebody else to do it and also told her how to do it correctly but then he came out and ended up doing it. Extremely rude and disrespectful black lady. Everybody makes the drinks different and as a customer that has been ordering the same drinks for years it is wrong to argue and mistreat a customer or purposely leave her to wait over 15 minutes to get back at her for complaining that drink tasted bad and asked to remake it. Starbucks has a policy the if its not made right the variety will remake it right. Also another time made me wait after everyone behind me in line got their drink and still would not do my drink and male barista told me to sit and wait cause it was going to take a long time to redo my drink. I was there 30 minutes. Staff gets mad with customers for complaining that their drink is bad and you will get bad service abd attitude for complaining. Some baristas do my drink right and some don't. Not the best customers service!!!
Starbucks sucks since they start asking from their own customers to buy something before they serve you a cup of water?!!!!! Starbucks is “Buy or Die” I’m so upset!!! It’s just rude!!!!!!
Not bad, but also not great
Went in w my girl friend to get some breakfast and use bathroom as an emergency. I accidentally used the employees bathroom which I didn’t notice because I was in a rush just for the employee to come knocking on the door screaming to get out and almost knocking down the door w her foot aswell. I tried apologizing but she just lost her cool and I wa just told to leave and she was told to walk away from the situation.
Guess I was just shocked at how much coffee costs in the states after being in Europe for four years.
The customer service was amazing with Smiles and “Thank you’s” all around.
I never really got Starbucks, but I slowly started coming more and more frequently because it’s just a nice place to come by and enjoy a drink. I’m a local college student and I just love to stop by and unwind after classes with a tea and some drawing time for myself. It’s such a nice little place and the staff are so nice and welcoming! It’s my favorite part of my weeks when I come by for an hour or two :)
Every time I order from this Starbucks on Postmates my drinks are always WRONG the food is disgusting just look at this! Raw bacon! My husbands sandwich was thrown together with the eggs falling out and my drink tasted like WATER. I have never been satisfied with my order from here and the other Starbucks are too far away so I’m stuck using this location but this will be my LAST. I’m better off going to Einstein. Do better!
Atmosphere: 1
Food: 1
Service: 1
food wasn't good and gave half a drink for no ice option.
Service: 1
We have been ordering from them for years, we order cold drinks without ice and they've always filled our drink up to the top except for today they only filled our drink cups 3/4 of the way. When we asked why they didnt fill it up ( usally fills it up to the top every time we've been there) to the top this time they said they will charge a $1 extra. The worker yelled very loud so that everyone can hear. Usually, the service is at 5 but not today.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
Somebody tell Laxman Narasimhan that he needs to fly all of his employees out to San Diego and spend a day watching the team at this Starbucks. They are a master class in customer service, and a consistent one at that. The best Starbucks I’ve ever visited. They serve the same coffee and food as all the other ones, but it’s just better here.
Atmosphere: 5
Food: 5
Service: 5
Picking up my sister in law for Easter services
Always a special treat !
Atmosphere: 4
Food: 4
Service: 4
This is my local SB, and my daughter love it. The staff treat us very well.
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks, what else do you need to know. This is a great place to sit outside and enjoy the nice weather while you caffeiate yourself.
Atmosphere: 5
Service: 5
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