I came in because I wanted to work but there’s literally 3 seats inside which you have to wait for in case they’re occupied AND there’s no outlets. I was able to work like 20 ish minutes before my laptop died because there was nowhere to plug it in.
Kellen Mayoral
This isn’t the first time that I’ve had a bad experience with customer service here. They charged me $3.25 for adding a shot of espresso because the latte tasted just like milk and sugar, but when you modify it on the app, the shot is only $1.25. The ladies there had a bad attitude.
Baylan Wor
One of the only restrooms in the mall and they want a purchase to use it
Erika Medrano
Service was bad!!! I asked for a cup of water made me wait in line to order water! Then told me they didn’t serve water!
Eric Mena
Employee Valerie with another employee were too busy taking selfies instead of helping costumer with order's. This is a lack of professionalism
salma silva
Horrible customer service, poor starbucks standards, this location is the worst!!!
Humberto Higuera
The code for the restroom is 75369
Denisse Ortega
Horrible customer service, i ask twice to re-do my matcha y twice she leave all the powder un the cup she supposedly mixed, i think she’s blind or something. Besides that, they really need a training of how to make the coffees correctly, because this store does what they want.
🚨 i just read so many bad reviews here, it’s time to put hands on it
Isaac Gámez Gallego
I am a disable person, i have a emergency, the restrooms of mall they are busy, they not let me in to the restrooms of Starbucks
Worst service ever I ask to please use the restroom and they told me you have to purchase first , after I show multiple receipts and told them I will buy but please let me use restroom first, I just purchased on another Starbucks even showed her receipts on my phone and she said no that was not my store ,on still refused to let me use the restroom, that new policy should not apply for every day customers , last time buying at Starbucks!!!!
Denise Valdez
I don't even know where to begun. All the people who work at this location has no customer service. I will never go to this location again. They take forever taking your order. The cashiers dont pay attention to what you order. Even if you tell them 10 times your order will still be wrong. As you are expressing your complain they stare at you stupidly. The manager just watches and doesn't do anything. Worst starbucks I've ever been too.
J G
Me and a couple ppl were literally standing in line while the 2 girls there just talked and talked gossip completely ignoring the customers, until finally the lady behind me told them something. Then finally when my order was took they totally skipped my item and it was until I told them I was still waiting that they made my drink. Really bad service & vibe .
Santiago Santiago
The customer service is really poor, looks like the people are working in this place they aren't happy.
Adrian Salcedo
The place is very small, there are always too many people and few employees serving.
They are the worst customer service in my life
I came in because I wanted to work but there’s literally 3 seats inside which you have to wait for in case they’re occupied AND there’s no outlets. I was able to work like 20 ish minutes before my laptop died because there was nowhere to plug it in.
This isn’t the first time that I’ve had a bad experience with customer service here. They charged me $3.25 for adding a shot of espresso because the latte tasted just like milk and sugar, but when you modify it on the app, the shot is only $1.25. The ladies there had a bad attitude.
One of the only restrooms in the mall and they want a purchase to use it
Service was bad!!! I asked for a cup of water made me wait in line to order water! Then told me they didn’t serve water!
Employee Valerie with another employee were too busy taking selfies instead of helping costumer with order's. This is a lack of professionalism
Horrible customer service, poor starbucks standards, this location is the worst!!!
The code for the restroom is 75369
Horrible customer service, i ask twice to re-do my matcha y twice she leave all the powder un the cup she supposedly mixed, i think she’s blind or something. Besides that, they really need a training of how to make the coffees correctly, because this store does what they want.
🚨 i just read so many bad reviews here, it’s time to put hands on it
I am a disable person, i have a emergency, the restrooms of mall they are busy, they not let me in to the restrooms of Starbucks
Restaurantji Recommends
Worst service ever I ask to please use the restroom and they told me you have to purchase first , after I show multiple receipts and told them I will buy but please let me use restroom first, I just purchased on another Starbucks even showed her receipts on my phone and she said no that was not my store ,on still refused to let me use the restroom, that new policy should not apply for every day customers , last time buying at Starbucks!!!!
I don't even know where to begun. All the people who work at this location has no customer service. I will never go to this location again. They take forever taking your order. The cashiers dont pay attention to what you order. Even if you tell them 10 times your order will still be wrong. As you are expressing your complain they stare at you stupidly. The manager just watches and doesn't do anything. Worst starbucks I've ever been too.
Me and a couple ppl were literally standing in line while the 2 girls there just talked and talked gossip completely ignoring the customers, until finally the lady behind me told them something. Then finally when my order was took they totally skipped my item and it was until I told them I was still waiting that they made my drink. Really bad service & vibe .
The customer service is really poor, looks like the people are working in this place they aren't happy.
The place is very small, there are always too many people and few employees serving.
Atmosphere: 3
Food: 4
Service: 4
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