Exceptionally rude bald male barista. Seems like other reviews agree. Very unprofessional. If you don’t like talking to people, maybe change professions. The woman working was lovely.
Savas Yalvac
I asked for an extra iced coffee. They put less ice than normal.
Jessica Cunningham
I love this starbucks I get along with everyone here , very friendly staff love the vibe 💕
It Is
Unfortunately, this Starbucks has been disappointing. The level of professionalism among some of the staff is lacking — male and female employees often stare at customers in a way that feels uncomfortable, and they frequently engage in loud conversations and laughter among themselves, which disrupts the atmosphere.
In addition, the service is noticeably slow. Even when there are six or seven customers waiting for their drinks, the staff seems disengaged and inefficient. It’s frustrating to wait so long without any sense of urgency or acknowledgment. I hope management will address these issues to improve both the customer experience and workplace standards.
Iuliia Zh
This is the most responsible Starbucks!! Excellent service and staff!! No customer service!
Nick Pena
This location needs to be more proactive about updating what’s available on the mobile ordering system. There’s much better options in both quality and value in the neighborhood and the only thing Starbucks has going for them is convenience, which is undercut when you walk up to find out they’re out of something after you ordered
Atmosphere: 3
Food: 3
Service: 2
Nikki Kersey
Went in for a meeting with boss. The place is clean, well kept. Ordered online from our table and had our coffee quickly. Will go again. * did not order food, so I didn't rate.
Atmosphere: 5
Service: 5
MsMS619
My favorite Starbucks. Friendly staff and always clean
PhiladelphiaBirthplaceofUSA
Great crew except for the fact they bring in the outdoor chairs 3 hours before closing.
Atmosphere: 4
Food: 4
Service: 3
Lance McGill
Lower Lower Lower your Prices! And stop asking for a tip to hand someone coffee
Me and my doggie bestie, Casper appreciate the outside seating and water bowl for pups.Normal Heights is great with Starbucks in town. ❤️ walk here. Leave your car at home. It will save the drama. But if driving... there is a small lot. Relax and come with kindness and patience. ❤️
Atmosphere: 5
Service: 5
tavo padilla
My one and only place to go for fresh coffee and food and good atmosphere.. everyone is great ..no exceptions.
Atmosphere: 5
Food: 5
Service: 5
Nathan Arrey
The team here is very good, they take a lot of pride in making all the drinks. I get the chocolate cream cold brrw, and they make it absolutely perfect. There are a lot of other Starbucks in the area that don't make that one very good, it's always mixing and/or the cold foam doesn't have enough chocolate malt. I have made the Felton store my regular store now. Wish there was better parking. Lol.
Atmosphere: 5
Food: 5
Service: 5
Christine
Ordered a latte that wasn’t even full all the way, they gave me half of it. The guy at the register looked miserable and wasn’t nice.
Exceptionally rude bald male barista. Seems like other reviews agree. Very unprofessional. If you don’t like talking to people, maybe change professions. The woman working was lovely.
I asked for an extra iced coffee. They put less ice than normal.
I love this starbucks I get along with everyone here , very friendly staff love the vibe 💕
Unfortunately, this Starbucks has been disappointing. The level of professionalism among some of the staff is lacking — male and female employees often stare at customers in a way that feels uncomfortable, and they frequently engage in loud conversations and laughter among themselves, which disrupts the atmosphere.
In addition, the service is noticeably slow. Even when there are six or seven customers waiting for their drinks, the staff seems disengaged and inefficient. It’s frustrating to wait so long without any sense of urgency or acknowledgment. I hope management will address these issues to improve both the customer experience and workplace standards.
This is the most responsible Starbucks!! Excellent service and staff!! No customer service!
This location needs to be more proactive about updating what’s available on the mobile ordering system. There’s much better options in both quality and value in the neighborhood and the only thing Starbucks has going for them is convenience, which is undercut when you walk up to find out they’re out of something after you ordered
Atmosphere: 3
Food: 3
Service: 2
Went in for a meeting with boss. The place is clean, well kept. Ordered online from our table and had our coffee quickly. Will go again. * did not order food, so I didn't rate.
Atmosphere: 5
Service: 5
My favorite Starbucks. Friendly staff and always clean
Great crew except for the fact they bring in the outdoor chairs 3 hours before closing.
Atmosphere: 4
Food: 4
Service: 3
Lower Lower Lower your Prices! And stop asking for a tip to hand someone coffee
Atmosphere: 2
Service: 3
Restaurantji Recommends
Me and my doggie bestie, Casper appreciate the outside seating and water bowl for pups.Normal Heights is great with Starbucks in town. ❤️ walk here. Leave your car at home. It will save the drama. But if driving... there is a small lot. Relax and come with kindness and patience. ❤️
Atmosphere: 5
Service: 5
My one and only place to go for fresh coffee and food and good atmosphere.. everyone is great ..no exceptions.
Atmosphere: 5
Food: 5
Service: 5
The team here is very good, they take a lot of pride in making all the drinks. I get the chocolate cream cold brrw, and they make it absolutely perfect. There are a lot of other Starbucks in the area that don't make that one very good, it's always mixing and/or the cold foam doesn't have enough chocolate malt. I have made the Felton store my regular store now. Wish there was better parking. Lol.
Atmosphere: 5
Food: 5
Service: 5
Ordered a latte that wasn’t even full all the way, they gave me half of it. The guy at the register looked miserable and wasn’t nice.
Service: 1
I love the place
Food: 4
Service: 4
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