Starbucks
Shopping Center, 3895 Fairmount Ave, San Diego
(619) 640-3245
Recent Reviews
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GREAT experience every single time. Customer services is always friendly and understanding on your orders
Unfortunately this is the nearest starbucks to my house. Coming here on weekdays there's no problem and baristas are alert and energetic. Something about the women they schedule on the weekends makes this place terrible.
They don't have the order on time so ordering ahead is pointless. They make the order wrong because they put a new nervous girl making the coffee. They don't look so healthy so they also move at a sloth pace.
Probably a franchise location which contributes to the poor quality of workers. You're better off going out of your way to the Starbucks on Texas st where they know what they're doing
Much better
Rainy day, my wife asked for a hot drink and food. Got to store, requested a frapp and a pike with creamer and no sugar. Drinks were correct but the sandwich were given incorrectly. Instead of a sausage sandwich we were given the beacon sandwich. There were no restroom on the place. Wife had to walk to adjacent restaurant in the middle of rain. This place needs an update
Thank to tha barista who made my day today. A simple note on my drink make it a lot to me
Cailey was so sweet. My drink was made to perfection
They genuinely take so long, doesn’t matter if you go inside or go through drive through trust me IVE DONE BOTH many times expecting a change
Place is alright. Seems like a decline in service. Used to come here quite a bit but seems like they’re always out of seasonal drink syrups at an early time. Another reason to double check everything including getting your gift card back if it’s one that you specifically bought and isn’t a normal type that is just disposed one time use. Would be nice if they didn’t just assume to throw it away since you can reload them. Luckily I was able to ask for it back. Once it was already thrown in the trash.
Atmosphere: 2
Food: 3
Service: 2
I been coming to this location for years now! Honestly I HATE the customer service, they are rude! Mean and when they make your order wrong and you tell them! They will give you an attitude about it. But ever since Venus started working there, I started noticing the customer service got better. When people come in she will say hi with a smile on her face. The fact that she remember like everyone names too. I give it a 3 stars cause of Venus!
This review is solely for their customer service. It’s not just one employee but multiple employees who have really awful customer service. To the manager of this establishment, please let your employees know how important customer service is to a business.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
I am always treated with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean with Extra Carmel
Terrible service
Atmosphere: 1
Food: 5
Service: 1
Woooorsst service ever¡¡¡¡ , bad actitud , and take to much time to give u the order !!!
Atmosphere: 1
Food: 3
Service: 1
They playing music very laudly this is not good one. It is night club not starbuck it is difficilty to order anything
Atmosphere: 1
Rude & cannot make a drink properly.
Service: 1
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