I mobile ordered an iced Matcha latte and it looks really gross. Ive never asked anyone to remake my drink before so I was nervous to ask, but when I asked them, they were really nice about it. If they were irritated they didn’t show it and make me feel bad. The one guy who works Tuesday and maybe Thursday morning who wears a black apron is really nice.
However the matcha is never a consistent color which makes me sad
Edit: I’ve been back and my matcha was literally white and I had them remake it again I will never be coming to this store again they’re employs literally don’t care about customer satisfaction what so ever I thought maybe it was a one time thing but damn they can NEVER get it right 🤦♀️
Amber Renee
Love how fast drive thru is. Everything was good just wish my sandwich was a bit warmer. Still great though
J. Rami
I finally had my last straw with this location today and had to make a review. I been coming to this Starbucks for about 5 months now since working near by I always order half decaf. On multiple situations I’ve had to specify please make sure whomever is making my they know half decaf of 2/3 etc. I have even had to make it a point during my ordering it’s due to medical conditions that are sever health risk bc many times I would know they didn’t make it right even though they assured me it was . Today I ordered a single shot Americano and there is no way in heck you can tell this color is a single shot!!!!! . At any other Starbucks it’s always a light brown but this Starbucks for whatever reason this location never gets it right. I understand these young people are rushing . However they do not take into consideration the way people order per person are not just to be picky , and in many cases need to be taken most seriously rather then rushing people in and out. I will not be back to this location , and much rather go to another location where my money and tips are not risking me heart palpitations or spasm every time they give me an order incorrectly the last 5 months . This color in this cup is easily a million words at least 3-4 caffeinated shots of caffeine like a normal Americano . I specifically ORDERED ONE SINGLE SHOT AND WHEN I SAW IT I ASKED THE GIRL AT THE DRIVE THOUGH, ARE U SURE THIS IS ONE SHOT AND SHE ONCE AGAIN ASSURES ME IT WAS. she didn’t even bother to ask the person who made it or recognize it looked wrong.
Tom
Good services
Anthony Wise
Got my order wrong had an attitude when I brought it back.
Service: 1
Aidan Tucker
I wish you could rate 0 stars!!!!! rudest workers ever and I say that as someone who has only worked in food/customer service. they were not only lazy and inattentive, they were rude when you asked for the simplest thing like sugar packets or a splash of milk for your toddler ($3.45 for that apparently).
Kid-friendliness: NOT KID FRIENDLY!!!!
Atmosphere: 1
Food: 1
Service: 1
Kathy Polk
Always great. Love the seasonal drinks right now.
Atmosphere: 5
Service: 5
Ashley Hardy
I usually don’t complain. But today Didn’t catch the name of the cashier working I think her name was (Lindsey ) the drive thru but she did an exceptional job at providing horrible customer service. She stated she couldn’t hear me when I repeated my order she sounded like she had an attitude. When I went to the window she was rolling her eye and talking to the other workers so unprofessional. I come every morning and I won’t be back .
Data Management
I don't know if they just look for people that are just insanely rude but they consistently have employees that are so disrespectful. Why does it have to be this one that I live so close to.
Tis place is amazing 👏 staff very friendly and they have current
Atmosphere: 5
Food: 5
Service: 5
Rachael Craven
At 5:30 a.m. its not busy
Atmosphere: 5
Food: 5
Service: 5
Eladia Tafolla
Parking: El estacionamiento esta en frente son pocos lugares. El ambiente es tranquilo. Agradable
Atmosphere: 4
Food: 4
Service: 4
Lena Pargo
Always clean and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Slena Headley
What a great bunch of people. I come here every morning for 3 years and I look forward to seeing them each morning. However we moved so I don't get to see them as often but I make the drive here from Chula Vista as often as I can because no Starbucks matches this
I mobile ordered an iced Matcha latte and it looks really gross. Ive never asked anyone to remake my drink before so I was nervous to ask, but when I asked them, they were really nice about it. If they were irritated they didn’t show it and make me feel bad. The one guy who works Tuesday and maybe Thursday morning who wears a black apron is really nice.
However the matcha is never a consistent color which makes me sad
Edit: I’ve been back and my matcha was literally white and I had them remake it again I will never be coming to this store again they’re employs literally don’t care about customer satisfaction what so ever
I thought maybe it was a one time thing but damn they can NEVER get it right 🤦♀️
Love how fast drive thru is. Everything was good just wish my sandwich was a bit warmer. Still great though
I finally had my last straw with this location today and had to make a review. I been coming to this Starbucks for about 5 months now since working near by I always order half decaf. On multiple situations I’ve had to specify please make sure whomever is making my they know half decaf of 2/3 etc. I have even had to make it a point during my ordering it’s due to medical conditions that are sever health risk bc many times I would know they didn’t make it right even though they assured me it was . Today I ordered a single shot Americano and there is no way in heck you can tell this color is a single shot!!!!! . At any other Starbucks it’s always a light brown but this Starbucks for whatever reason this location never gets it right. I understand these young people are rushing . However they do not take into consideration the way people order per person are not just to be picky , and in many cases need to be taken most seriously rather then rushing people in and out. I will not be back to this location , and much rather go to another location where my money and tips are not risking me heart palpitations or spasm every time they give me an order incorrectly the last 5 months . This color in this cup is easily a million words at least 3-4 caffeinated shots of caffeine like a normal Americano . I specifically ORDERED ONE SINGLE SHOT AND WHEN I SAW IT I ASKED THE GIRL AT THE DRIVE THOUGH, ARE U SURE THIS IS ONE SHOT AND SHE ONCE AGAIN ASSURES ME IT WAS. she didn’t even bother to ask the person who made it or recognize it looked wrong.
Good services
Got my order wrong had an attitude when I brought it back.
Service: 1
I wish you could rate 0 stars!!!!! rudest workers ever and I say that as someone who has only worked in food/customer service. they were not only lazy and inattentive, they were rude when you asked for the simplest thing like sugar packets or a splash of milk for your toddler ($3.45 for that apparently).
Kid-friendliness: NOT KID FRIENDLY!!!!
Atmosphere: 1
Food: 1
Service: 1
Always great. Love the seasonal drinks right now.
Atmosphere: 5
Service: 5
I usually don’t complain. But today Didn’t catch the name of the cashier working I think her name was (Lindsey ) the drive thru but she did an exceptional job at providing horrible customer service. She stated she couldn’t hear me when I repeated my order she sounded like she had an attitude. When I went to the window she was rolling her eye and talking to the other workers so unprofessional. I come every morning and I won’t be back .
I don't know if they just look for people that are just insanely rude but they consistently have employees that are so disrespectful. Why does it have to be this one that I live so close to.
Service: 1
very little drink
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Tis place is amazing 👏 staff very friendly and they have current
Atmosphere: 5
Food: 5
Service: 5
At 5:30 a.m. its not busy
Atmosphere: 5
Food: 5
Service: 5
Parking: El estacionamiento esta en frente son pocos lugares. El ambiente es tranquilo. Agradable
Atmosphere: 4
Food: 4
Service: 4
Always clean and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
What a great bunch of people. I come here every morning for 3 years and I look forward to seeing them each morning. However we moved so I don't get to see them as often but I make the drive here from Chula Vista as often as I can because no Starbucks matches this
Atmosphere: 5
Food: 5
Service: 5
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