I got extra cinnamon in my cortado and I loved it. Staff was really kind and upbeat.
Atmosphere: 5
Food: 5
Service: 5
S
Rachel was so rude. Shouldn't be in customer service honestly.
Sarah Godlove
I stopped in here before my hour drive home from La Jolla recently. I couldn't figure out the parking and ended up grabbing an open spot in front and making a quick run in. This location has such a positive vibe! My app wasn't working (I usually order ahead for mobile pickup) so I was lucky enough to have Kirsten wait on me. She was a joy - so friendly, incredibly helpful and patient with me. I appreciated her help, especially after a long day without coffee, and my drink was perfect! Highly recommend this location A++.
Atmosphere: 5
Service: 5
Edith Dayanara Torres Jimenez
I loveeeee the service here ,is really fast,friendly and kind. Some mornings before starting my work day or during lunch all employees are soooo sooo nice ,make my day even better ,Iām so grateful to all the crew.
EnduroEspresso
Why do I need 2 cups and a sleeve for a cup of coffee? stop wasting paper for no reason. last time I gave a cup and sleeve back they just threw it away, today they told me āits company policyā. No company has a policy of wasting product.
laura avelar
Thereās been a couple times i Ordered online & they forget my order or someone takes it . I donāt mind i get things happen.. but the customer service is horrible in this location . I asked how much more time since I work around the location .. the barista gave me attitude not a single sorry it will take this much time ā¦ when I came back to pick up my drink it was straight milk . By far the worst Starbucks Iāve been too .
Michael
Maribla was so sweet ! She was able to deliver above satisfactory. Im so impressed at her people skills and sanitary skills
Pedro Neves Pimenta
I'm a UCSD grad student, and I love coming here to work. The staff is incredibly friendly and welcoming. Kirstin, especially, is such a ray of sunshine. Super recommend this location. If you come often enough you start to see familiar faces.
James Lyons
Garbage customer service. The store mismanager, Truman, needs corporate retraining on customer relationsā¦specifically, his soft skills. Needed to send an EM, kicked out for not buying a coffee at 3pm.
Their manager, āTrumanā, needs to work on his managerial soft skills. Kicked me out after 15 minutes for not buying coffee (I needed to send a quick email from my laptop). Fine. You lost a customer.
James Lyons
Let me start by saying I have spent $10-20/day at various Starbucks locations in the San Diego area, often needing to work on my laptop and talk to clients. I stopped in the Regents Park location as I have dozens of times over the years, and was there for no more than 15 minutes before the store manager āTrumanā told me that if I didnāt make another purchase (Iāve had 3 coffees already today, and just ate lunch) I would have to leave. I needed 10 more minutes max to call a client, but he insisted that this new corporate policy would be enforced without exception. I asked Truman if heād be willing to lose a customer forever over this, and his answer was āabsolutelyā. Surprised, I asked again. He asked if I was threatening him (hilarious). I told him that, yes, I was threatening to never spend another dime at Starbucks. He doubled down, saying āabsolutelyā. Apparently Truman doesnāt either understand or care about losing customers over this. No problem, itās not like there arenāt plenty of other coffee houses to choose from. And that includes shops like Peetās Coffee and Dutch Bros, to name just a couple, who donāt have the reputation that Starbucks has of burning their shots and microwaving stale, soggy food. Save your $$ and avoid Starbucks at all costs. They are the McDonaldās of coffee shops. Their product is average at best, but they have the most locations and think that makes them the best. Theyāll soon find out that they miscalculated. (And provide some customer service retraining for Truman. His managerial and customer interaction soft skills need improvement.)
ę岫č
Iām a regular at this Starbucks, and Iād like to address an issue Iāve encountered. Thereās a particular barista, a tall white woman who always wears a mask and she works today1/6, whose drinks are consistently very weak. Iāve had her drinks many times, and each time, they are too weak. It feels like the coffee or matcha powder isnāt added in the proper ratio ā itās barely there. The milk seems to be overly diluted, and the drinks almost taste like water with no flavor. At first, I thought it was a machine issue, but Iāve noticed that drinks made by other baristas are fine. Only this particular baristaās drinks are consistently subpar. I hope this can be improved.
Atmosphere: 5
Food: 3
Service: 4
Scott Lee
This Starbucks is in a prime, bustling spot in La Jolla, where weekday mornings often see a long line. Ordering in-app in advance is highly recommendedāyou can usually pick up your drink in about 10-15 minutes. Theyāre great about launching holiday drinks on time in early November, with festive decorations, themed gift cards, and cups available for purchase. Parking can be validated using the in-store machine at the counter, which is convenient.
During one visit, I ordered the Cranberry Merry drink but found it a bit too sour because it was missing the coconut milk. When I mentioned this to the manager, he was happy to remake it, and the corrected drink tasted perfectly balanced with just the right level of sweetness and tartness.
Thereās plenty of outdoor seating in the plaza, which is pet-friendly, so youāll often see locals with their dogs enjoying drinks under the sunshine. Itās a welcoming spot with a great holiday vibe and excellent customer service.
Parking: The parking ticket could be validated at the drinks pickup counter.
Best Flat White I've ever had š !!!
Atmosphere: 5
Food: 5
Service: 5
I got extra cinnamon in my cortado and I loved it. Staff was really kind and upbeat.
Atmosphere: 5
Food: 5
Service: 5
Rachel was so rude. Shouldn't be in customer service honestly.
I stopped in here before my hour drive home from La Jolla recently. I couldn't figure out the parking and ended up grabbing an open spot in front and making a quick run in. This location has such a positive vibe! My app wasn't working (I usually order ahead for mobile pickup) so I was lucky enough to have Kirsten wait on me. She was a joy - so friendly, incredibly helpful and patient with me. I appreciated her help, especially after a long day without coffee, and my drink was perfect! Highly recommend this location A++.
Atmosphere: 5
Service: 5
I loveeeee the service here ,is really fast,friendly and kind.
Some mornings before starting my work day or during lunch all employees are soooo sooo nice ,make my day even better ,Iām so grateful to all the crew.
Why do I need 2 cups and a sleeve for a cup of coffee? stop wasting paper for no reason. last time I gave a cup and sleeve back they just threw it away, today they told me āits company policyā. No company has a policy of wasting product.
Thereās been a couple times i Ordered online & they forget my order or someone takes it . I donāt mind i get things happen.. but the customer service is horrible in this location . I asked how much more time since I work around the location .. the barista gave me attitude not a single sorry it will take this much time ā¦ when I came back to pick up my drink it was straight milk . By far the worst Starbucks Iāve been too .
Maribla was so sweet ! She was able to deliver above satisfactory. Im so impressed at her people skills and sanitary skills
I'm a UCSD grad student, and I love coming here to work. The staff is incredibly friendly and welcoming. Kirstin, especially, is such a ray of sunshine. Super recommend this location. If you come often enough you start to see familiar faces.
Garbage customer service. The store mismanager, Truman, needs corporate retraining on customer relationsā¦specifically, his soft skills. Needed to send an EM, kicked out for not buying a coffee at 3pm.
Restaurantji Recommends
Their manager, āTrumanā, needs to work on his managerial soft skills. Kicked me out after 15 minutes for not buying coffee (I needed to send a quick email from my laptop). Fine. You lost a customer.
Let me start by saying I have spent $10-20/day at various Starbucks locations in the San Diego area, often needing to work on my laptop and talk to clients. I stopped in the Regents Park location as I have dozens of times over the years, and was there for no more than 15 minutes before the store manager āTrumanā told me that if I didnāt make another purchase (Iāve had 3 coffees already today, and just ate lunch) I would have to leave. I needed 10 more minutes max to call a client, but he insisted that this new corporate policy would be enforced without exception. I asked Truman if heād be willing to lose a customer forever over this, and his answer was āabsolutelyā. Surprised, I asked again. He asked if I was threatening him (hilarious). I told him that, yes, I was threatening to never spend another dime at Starbucks. He doubled down, saying āabsolutelyā. Apparently Truman doesnāt either understand or care about losing customers over this. No problem, itās not like there arenāt plenty of other coffee houses to choose from. And that includes shops like Peetās Coffee and Dutch Bros, to name just a couple, who donāt have the reputation that Starbucks has of burning their shots and microwaving stale, soggy food. Save your $$ and avoid Starbucks at all costs. They are the McDonaldās of coffee shops. Their product is average at best, but they have the most locations and think that makes them the best. Theyāll soon find out that they miscalculated. (And provide some customer service retraining for Truman. His managerial and customer interaction soft skills need improvement.)
Iām a regular at this Starbucks, and Iād like to address an issue Iāve encountered. Thereās a particular barista, a tall white woman who always wears a mask and she works today1/6, whose drinks are consistently very weak. Iāve had her drinks many times, and each time, they are too weak. It feels like the coffee or matcha powder isnāt added in the proper ratio ā itās barely there. The milk seems to be overly diluted, and the drinks almost taste like water with no flavor. At first, I thought it was a machine issue, but Iāve noticed that drinks made by other baristas are fine. Only this particular baristaās drinks are consistently subpar. I hope this can be improved.
Atmosphere: 5
Food: 3
Service: 4
This Starbucks is in a prime, bustling spot in La Jolla, where weekday mornings often see a long line. Ordering in-app in advance is highly recommendedāyou can usually pick up your drink in about 10-15 minutes. Theyāre great about launching holiday drinks on time in early November, with festive decorations, themed gift cards, and cups available for purchase. Parking can be validated using the in-store machine at the counter, which is convenient.
During one visit, I ordered the Cranberry Merry drink but found it a bit too sour because it was missing the coconut milk. When I mentioned this to the manager, he was happy to remake it, and the corrected drink tasted perfectly balanced with just the right level of sweetness and tartness.
Thereās plenty of outdoor seating in the plaza, which is pet-friendly, so youāll often see locals with their dogs enjoying drinks under the sunshine. Itās a welcoming spot with a great holiday vibe and excellent customer service.
Parking: The parking ticket could be validated at the drinks pickup counter.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Puppuccino, Mango Dragonfruit Lemonade, Komodo Dragon Blend, Tropical Citrus Iced Energy, Iced Nondairy Salted Caramel Cookie Matcha
Just a regular Starbucks. Good if you want just regular Starbucks drinks. Nice staff too.
Parking: Paid lot and garage with free street parking very close
Wheelchair accessibility: All ground level except parking garage
Atmosphere: 4
Food: 5
Service: 5
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