Subway
6348 College Grove Way Suite 101, San Diego
(619) 287-0700
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Terrible location. Old bread and veggies. DISGUSTING
⭐⭐⭐⭐⭐
I recently had the pleasure of visiting my local Subway, and I must say, the experience was elevated to an entirely new level thanks to Eric! From the moment I walked in, I was greeted with a warm smile and a genuine enthusiasm that made me feel right at home.
Eric's knowledge of the menu was impressive; he effortlessly guided me through the various options, recommending the perfect combination of fresh ingredients for my sandwich. His passion for quality and customer satisfaction was evident as he meticulously crafted my order, ensuring that every layer was just right. It’s rare to find someone who takes such pride in their work, and Eric truly exemplifies that spirit.
What stood out most was his ability to connect with customers. While preparing my meal, he engaged in friendly conversation, making me feel valued and appreciated. It’s not just about the food; it’s the entire experience, and Eric understands that perfectly. His energy was infectious, and I left the store not just with a delicious sandwich but also with a smile on my face.
The cleanliness of the restaurant and the way Eric handled every aspect of the service, from ingredients to the checkout process, showcased his dedication to excellence. It’s clear that he goes above and beyond to create a welcoming atmosphere.
If you’re lucky enough to visit Subway and see Eric behind the counter, you’re in for a treat! I highly recommend stopping by for not just a fantastic meal but an outstanding customer service experience that will leave you wanting to return again and again. Thank you, Eric, for making my visit so memorable! Keep up the amazing work!
I should’ve read the reviews before coming here. First off the worker was throwing bread away. They didn’t have any. When I said I wanted white bread there wasn’t any so I settled for wheat. When I asked for both of my sandwiches to be toasted he said “Do you want me to burn them?” In a sarcastic way. And then proceeded to say that I can make my own sandwich myself when I was never rude to him. This was Farouk the worker at subway. Had an attitude for no reason. Never coming back again. These people need to be fired. He proceeded to sneeze in the trash can and never washed his hands.
Horrible service from whatever worker was in there currently the bread on my sandwich was stale. I re-entered the store to ask him for a refund. He said the store doesn’t do refunds and that my bread was stale because I didn’t get it toasted. I’ve never had this issue before so to be told that it’s my fault that the bread is stale is ridiculous. Threw away my 6 inch sandwich right then in there and now I’m also out $10
Online orders are often wrong and bread is mostly stale
Worst!!!! don’t coming here !!!! Old food bad service no drinks is really embarrassing
Did a mobile order a little before 3 pm with pickup scheduled on the app for 3.15 pm. One hour later and they still haven't started on the order. It's just one guy working hard at the counter, trying to balance people coming into the store vs the online orders.
Subway overall has taken a beating and needs to get back the mojo.
Atmosphere: 4
Food: 4
Service: 2
Today I came 8/13/24 in at around 11:10and I asked the lady for a meal deal and I thought that it was okay and ask for the bread since that’s the first thing you do and instead I was told that the tuna was full priced if I wanted and I was shocked because I didn’t ask that and then when came back I told her I didn’t ask that and then she continued to say oh I’m just asking on what you wanted and then I told her I was asking for the bread and then she continued to tell me “are you mad mija are you mad” what kind of professionalism is that? I thought subway had more respect for their name but I guess they hire who ever they can get since all the workers are rude and disrespectful. And if the lady hated her job so much she needs to find a new one or be able to speak properly because I couldn’t understand her? Mind you she a grown woman talking to me like she my mother?
Atmosphere: 1
Food: 2
Service: 1
Today I went in and they only had one employee. She was making the online orders. 4 foot longs. I asked if I can just have mine done. Since its a simple one meal. She said no. That she is the only one and she has to do all those online orders first. It took me like 25 min to get out of there. I was on my lunch break. It sucked! The other person came from lunch and made my order in 4 min.
Service: 1
Today I went to Subway after not eating here for 10 years and I had a hardball experience the employee at Subway. She had a nasty attitude, very rude and disrespectful, and it made me actually not wanna eat at Subway again and not this one. I hope she gets reprimanded by her behavior
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Camelo, if that’s the correct spelling of her name was very rude. It’s so sad how bad customer service is nowadays. If you don’t like your job, find something that you like to do. Another establishment I won’t spend any money with.
Service: 1
Embarrassing employees
Atmosphere: 1
Food: 4
Service: 1
Horrible customer service. Absolutely disgusting behavior. Thats for who ever was working at 6pm on April 11. Please fire her, i work in the plaza and we get multiple people complaining from that subway. Definitely not taking my family there .
Atmosphere: 1
Food: 1
Service: 1
I love the beast sub. It has all the meats!!!!
Atmosphere: 5
Food: 5
Service: 5
I love the beast sub. It has all the meats!!!!
Loading...