Faith and Myles were our servers this evening. The service was impeccable and fast. Will definitely come back in the future.
Nour Abdelaziz
I have been to this location numerous times. A few months ago I found a bone in my Nigiri Salmon. Upon informing staff the chef first denied it then after presenting him the evidence he apologized and so did the waiter. I was told to return whenever and I would always been accommodated. After this I returned numerous times with exceptional service in the last 2 months spending over $500 here. Today I called in the morning and informed them I would come in at 9 PM for AYCE and was told I’m good. After I came in I was denied AYCE even though 1 I was previously told and 2 I told them I would accept only getting 1 round of sushi. I spoke to the manager on the phone and she cited the chefs aren’t willing to make the order but if I pay for the order outside ayce they will make it. I am very disappointed in the way this situation was handled. If a customer was informed it’s fine to come in at 9 for ayce it’s only right to accommodate. I will not be returning after today you lost a very loyal customer.
Gil Rios
Alicia was an amazing server!!
Valeria Medalha
good food, good service good price and clean
Nicholas La Fave
Awesome all you can eat sushi, appetizers, soups, and more! Haven't had anything i didn't like. Must visit
Jocelyn Possley
Faith and Hannah were incredible servers. I received the highest quality service at this establishment. Please visit this Sushi Factory!
Rywoe
Faith and Hannah were the best servers i’ve had at any food establishment. Their efficiency and friendliness was off the chain.
Ojas Shandilya
Faith and Hannah were the best!!!
Cory Horgan
I love sushi factory! We always come back living in the area. Faith and Hannah were such revolutionary servers.
Hidden gem near SDSU campus. The food quality is too good compared to their prices. Service was fast and servers were very helpful with menu.
Atmosphere: 5
Food: 5
Service: 5
Jardy Rodriguez
I ordered 3 different sushi rolls using uber eats. I requested spicy mayo on the side for all of them. Simple instructions were not followed. They included spicy mayo on all rolls. I also requested extra soy sauce and Wasabi. They only provided 2 tiny pieces of Wasabi and 4 packs of soy sauce for 3 rolls. All rolls were drenched in eel sauce. I couldn't distinguish the difference in rolls. Never reordering from here!
Food: 1
Service: 1
Tomas Aguirre
Rich everything
Atmosphere: 5
Food: 5
Service: 5
Brendan W
We had several great food items and all were very tasty. We had good service and a friendly attitude.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: California Hand Roll
Carol Tsung
Had the all you can eat/ayce sushi. It was about $37.00 each adult. Had the nigiri, spicy tuna, appetizers, and their milk teas. Love the spicy tuna, the appetizers (takoyaki, cucumber, poke salad, spicy garlic edamame, baked mussels), and their drinks (taro milk tea and Thai milk tea). Ordered the nigir, but too much rice, so not worth ordering the nigiri, unless if you want to get real full. The fish was hanging off the rice, but too much rice. Might go back and order the special rolls instead to try more things. Most things we ordered, we liked, but the best part was the milk teas, LOVE the milk teas. The Taro milk tea had a hint of coconut flavor at the end, which added a special touch to the drink. Would still go back to try more things. Great customer service when we were there (wasn't that busy though).
Vegetarian options: Have some vegetarian dishes, but didn’t see much options.
I love getting fresh sushi here.
Faith and Myles were our servers this evening. The service was impeccable and fast. Will definitely come back in the future.
I have been to this location numerous times. A few months ago I found a bone in my Nigiri Salmon. Upon informing staff the chef first denied it then after presenting him the evidence he apologized and so did the waiter. I was told to return whenever and I would always been accommodated. After this I returned numerous times with exceptional service in the last 2 months spending over $500 here. Today I called in the morning and informed them I would come in at 9 PM for AYCE and was told I’m good. After I came in I was denied AYCE even though 1 I was previously told and 2 I told them I would accept only getting 1 round of sushi. I spoke to the manager on the phone and she cited the chefs aren’t willing to make the order but if I pay for the order outside ayce they will make it. I am very disappointed in the way this situation was handled. If a customer was informed it’s fine to come in at 9 for ayce it’s only right to accommodate. I will not be returning after today you lost a very loyal customer.
Alicia was an amazing server!!
good food, good service good price and clean
Awesome all you can eat sushi, appetizers, soups, and more! Haven't had anything i didn't like. Must visit
Faith and Hannah were incredible servers. I received the highest quality service at this establishment. Please visit this Sushi Factory!
Faith and Hannah were the best servers i’ve had at any food establishment. Their efficiency and friendliness was off the chain.
Faith and Hannah were the best!!!
I love sushi factory! We always come back living in the area. Faith and Hannah were such revolutionary servers.
Restaurantji Recommends
Hidden gem near SDSU campus. The food quality is too good compared to their prices. Service was fast and servers were very helpful with menu.
Atmosphere: 5
Food: 5
Service: 5
I ordered 3 different sushi rolls using uber eats. I requested spicy mayo on the side for all of them. Simple instructions were not followed. They included spicy mayo on all rolls. I also requested extra soy sauce and Wasabi. They only provided 2 tiny pieces of Wasabi and 4 packs of soy sauce for 3 rolls. All rolls were drenched in eel sauce. I couldn't distinguish the difference in rolls. Never reordering from here!
Food: 1
Service: 1
Rich everything
Atmosphere: 5
Food: 5
Service: 5
We had several great food items and all were very tasty.
We had good service and a friendly attitude.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: California Hand Roll
Had the all you can eat/ayce sushi. It was about $37.00 each adult. Had the nigiri, spicy tuna, appetizers, and their milk teas. Love the spicy tuna, the appetizers (takoyaki, cucumber, poke salad, spicy garlic edamame, baked mussels), and their drinks (taro milk tea and Thai milk tea). Ordered the nigir, but too much rice, so not worth ordering the nigiri, unless if you want to get real full. The fish was hanging off the rice, but too much rice. Might go back and order the special rolls instead to try more things. Most things we ordered, we liked, but the best part was the milk teas, LOVE the milk teas. The Taro milk tea had a hint of coconut flavor at the end, which added a special touch to the drink. Would still go back to try more things. Great customer service when we were there (wasn't that busy though).
Vegetarian options: Have some vegetarian dishes, but didn’t see much options.
Atmosphere: 5
Food: 4
Service: 5
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