Staff was not welcoming or helpful, worst customer service I have had this year, The man in the room had chosen favorites and did not help us out when we asked how to play with the cats but would offer it to others without any prompting. There was a lack of variety in toys for the cats and the other customers were a bigger help than the staff. Would not recommend to go was one the only place I have considered asking for a refund but did not want to be there any longer. Staff would let other customers play with the cats when were scolded for doing the same minutes before. I love cats but the staff just ruined the whole thing
Olga Garti
This little place is amazing. Such a great experience each time I've been. The staff are kind, the kitties are delightful, wish I could find a home for all of them.
Ryan Wensmann
Visited the cat cafe this past Saturday morning with my two daughters and they had a great time. Friendly staff and a fun environment.
SIMC L
The service at this shop is really terrible, especially the staff in the cat room — they speak very rudely. The environment where the cats are kept is very dirty, and every cat is very skinny. It feels like this shop is just using the cats to attract business without actually taking proper care of them.
Heather Deary
Stopped by the Cat Cafe on a trip from Boston. Was totally surprised by how much I enjoyed it. Very clean, so many different types of cats, the owner was super nice and informative. I will definitely be back!
Marcus E
The baristas seemed annoyed we wanted coffee. Weird experience would not go back or recommend to anyone. Went to a coffee shop down the street after seeing cats which was a much different superior experience.
T Gardner
Went in today with my fiancée to celebrate the end of her birthday vacation, we were happy to find a cat cafe located right next to us and in honestly really good location; I see now why no one is their and there’s not people sitting at their location. When I walked in I expressed that I’ve never seen or been in a cat cafe and would like to know how it works and the cost; the worker and I hope not the owner stares daggers at me and states that “we are appointment biased only and she has a appointment at 11….. mind you I walked in at 10:24 I asked if I could pay the amount and simply sit in with the cats. Her response “I guess you could” my fiancée asked if they have coffee which she just gave a stair, then glance at the back wall and says “yup”….. (I work in the sales industry and usually this type of individual is the worst on the team, very rude and snappy and doesn’t work well with others) my fiancée looks at the coffees and makes a choice and when she has us pay instead of offering or asking if we want to do the cats she just says “ok 3 dollars” we walked in and have been almost insisting on going inside the room and she could have cared less not a smile to have from start to finish and I asked after she said “ok 3 dollars” i asked “oh what if we want to go inside the room” she rolls her eyes adds the total on the whole thing and at this point I just looked at my fiancée [any bad customer service I just leave] she shakes her head knowing why I’m looking and I just ask to pay for the coffee and leave
I really hope this isn’t the owner and is just a employee who hates her job which is mind you making coffee and looking at cats all day if you don’t like it do something else and find a different career but your at work do your job and at least smile, I wish I read the reviews prior to tell me what I found out to be true “mid coffee” “horrible customer service” which would have stopped me from coming paid 3 dollars for watered turned brown and a the person serving it to me never once cracked a smile
Went to a diner instead sadly no cats but at least great service
Claudia Clemente
Such a great experience! The cats were friendly and staff was also great. My teen daughter had a wonderful experience. Definately would recommend to all cat lovers. Can't wait to come back.
Nicole Will
Great experience! Super friendly staff! Would recommend!
malcolm britton
Was a great experience. The kids enjoyed the day. The proceeds go towards cat rescue.
Wonderful experience! My daughter had a great time. She loved all the cats. They were all very friendly. The owner is extremely kind and accommodating. Will definitely come back when we are in the area. It's also beautiful to see that this place truly cares about all the cats and is looking to find them forever homes.
Mariano S
Entrance asian guy was very rude, ended up not buying the entrance just because of that, cats were cute from the outside tho.
Emiliano Medina
Horrible service, they treat you like they’re doing you a favor, we brought our sister right from oceanside and this guy instead of clearing our doubts just said that if we wanted to enter we had to pay, he was so rude and of course we are not coming back again.
C Parkinson-Weiss
The girl who answered the phone was useless with an attitude problem. “I literally have no idea.” is not a valid response when being asked if there is any availability to visit within the next 2 hours. 10/10 will not be visiting this place after all.
J
Had a fun time there, the coffee area had no AC, saved it for the cats which is respectable. so summertime is a little uncomfortable FYI. Love they have an age limit 7 and up. but I would vote for them to up it to 13 and up, the kids in our group were insufferable. But Coffee and cats? 10/10. Definitely check “the cat cafe” out.
Staff was not welcoming or helpful, worst customer service I have had this year, The man in the room had chosen favorites and did not help us out when we asked how to play with the cats but would offer it to others without any prompting. There was a lack of variety in toys for the cats and the other customers were a bigger help than the staff. Would not recommend to go was one the only place I have considered asking for a refund but did not want to be there any longer. Staff would let other customers play with the cats when were scolded for doing the same minutes before. I love cats but the staff just ruined the whole thing
This little place is amazing. Such a great experience each time I've been. The staff are kind, the kitties are delightful, wish I could find a home for all of them.
Visited the cat cafe this past Saturday morning with my two daughters and they had a great time. Friendly staff and a fun environment.
The service at this shop is really terrible, especially the staff in the cat room — they speak very rudely. The environment where the cats are kept is very dirty, and every cat is very skinny. It feels like this shop is just using the cats to attract business without actually taking proper care of them.
Stopped by the Cat Cafe on a trip from Boston. Was totally surprised by how much I enjoyed it. Very clean, so many different types of cats, the owner was super nice and informative. I will definitely be back!
The baristas seemed annoyed we wanted coffee. Weird experience would not go back or recommend to anyone. Went to a coffee shop down the street after seeing cats which was a much different superior experience.
Went in today with my fiancée to celebrate the end of her birthday vacation, we were happy to find a cat cafe located right next to us and in honestly really good location; I see now why no one is their and there’s not people sitting at their location. When I walked in I expressed that I’ve never seen or been in a cat cafe and would like to know how it works and the cost; the worker and I hope not the owner stares daggers at me and states that “we are appointment biased only and she has a appointment at 11….. mind you I walked in at 10:24 I asked if I could pay the amount and simply sit in with the cats. Her response “I guess you could” my fiancée asked if they have coffee which she just gave a stair, then glance at the back wall and says “yup”….. (I work in the sales industry and usually this type of individual is the worst on the team, very rude and snappy and doesn’t work well with others) my fiancée looks at the coffees and makes a choice and when she has us pay instead of offering or asking if we want to do the cats she just says “ok 3 dollars” we walked in and have been almost insisting on going inside the room and she could have cared less not a smile to have from start to finish and I asked after she said “ok 3 dollars” i asked “oh what if we want to go inside the room” she rolls her eyes adds the total on the whole thing and at this point I just looked at my fiancée [any bad customer service I just leave] she shakes her head knowing why I’m looking and I just ask to pay for the coffee and leave
I really hope this isn’t the owner and is just a employee who hates her job which is mind you making coffee and looking at cats all day if you don’t like it do something else and find a different career but your at work do your job and at least smile, I wish I read the reviews prior to tell me what I found out to be true “mid coffee” “horrible customer service” which would have stopped me from coming paid 3 dollars for watered turned brown and a the person serving it to me never once cracked a smile
Went to a diner instead sadly no cats but at least great service
Such a great experience! The cats were friendly and staff was also great. My teen daughter had a wonderful experience. Definately would recommend to all cat lovers. Can't wait to come back.
Great experience! Super friendly staff! Would recommend!
Was a great experience. The kids enjoyed the day. The proceeds go towards cat rescue.
Restaurantji Recommends
Wonderful experience! My daughter had a great time. She loved all the cats. They were all very friendly. The owner is extremely kind and accommodating. Will definitely come back when we are in the area.
It's also beautiful to see that this place truly cares about all the cats and is looking to find them forever homes.
Entrance asian guy was very rude, ended up not buying the entrance just because of that, cats were cute from the outside tho.
Horrible service, they treat you like they’re doing you a favor, we brought our sister right from oceanside and this guy instead of clearing our doubts just said that if we wanted to enter we had to pay, he was so rude and of course we are not coming back again.
The girl who answered the phone was useless with an attitude problem. “I literally have no idea.” is not a valid response when being asked if there is any availability to visit within the next 2 hours. 10/10 will not be visiting this place after all.
Had a fun time there, the coffee area had no AC, saved it for the cats which is respectable. so summertime is a little uncomfortable FYI.
Love they have an age limit 7 and up. but I would vote for them to up it to 13 and up, the kids in our group were insufferable. But Coffee and cats? 10/10. Definitely check “the cat cafe” out.
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