This is a solid Wendy's, everyone there is super cool except for this one guy that works the closing shift. every time I encounter him, he is so slow: I feel like he's genuinely ragebaiting at this point. Also, they started charging a dollar per sauce which is absolutely diabolical. but other than that, food is consistent
Atmosphere: 5
Food: 5
Service: 4
scott gollahon
I literally just went through the drive thru and asked what the difference in sizes were between their medium and large frostee. Since I haven't had one in years I wasn't sure which one I wanted the person in the drive thru said um took a moment and said they didn't know. I replied you don't know the sizes of your drinks and they said yes so I moved on and they didn't get my money that I work very hard for. I have gotten to the point where I genuinely expect HORRIBLE service wherever I go and usually I'm not disappointed but this is RIDICULOUS. As a consumer I asked an extremely simple question I wasnt trying to be difficult I just was driving by after work and said you know what I think I'll get an ice cream shouldve been a quick and easy experience but not in today's America in today's America no one knows how to do their jobs and whats worse is they don't even attempt to. Anyways I'll clearly survive without my frostee but maybe next time when another customer asks an INCREDIBLY simple question the employees on duty could actually pretend they want to be there and attempt to answer the question.....I know, I know I'm asking too much LOL
Service: 1
Kellen Maciejewski
Food was overpriced and very poor. Fries were soggy and over salted and I couldn’t even eat them. Never going here again, burger tasted like it was a day old.
Atmosphere: 1
Food: 1
Service: 1
Mckenzie Sanchez
Trash, they also charge $54 cents for a sauce LOL- times must be hard
Jeremy Patterson
if you have $12 to waste on cold flavorless food, this is your spot
Atmosphere: 4
Food: 1
Service: 4
Simply Breanna
Very quiet inside! Nice workers! Great food. Yum!!!
Atmosphere: 5
Food: 5
Service: 5
Sangwoo Lee
I had one of the most frustrating and unprofessional experiences at the Wendy’s in 4S Ranch. I placed an online order through the Wendy’s app and went to pick it up, only to be told that they had given my order to someone else. Mistakes happen, but when I asked them to simply remake the order, the staff refused. Instead, they repeatedly told me to “contact corporate for a refund” because they had already given my food away.
What made the situation even worse was the attitude of the employee named Maria. Rather than taking responsibility or trying to fix their mistake, she treated us as if we were inconveniencing her. Eventually, she ignored us completely and walked away to the back, refusing to deal with the problem.
This is absolutely unacceptable. A restaurant should stand behind its service and correct errors on the spot, not push customers away with dismissive behavior. Wendy’s corporate needs to seriously review how this location is being managed, because the lack of accountability and basic customer service here is appalling.
James Amberg
My burger was tasty, but the seating ate was not friendly.
Atmosphere: 3
Food: 5
Service: 4
Mrs Terp
I live near here so I visit often. Lately the chili always has uncooked crunchy beans. The night time cashier at the window (moat nights) is really unfriendly. But overall it's fine for a Wendy's.
It's a solid Wendy's experience. Food is exactly how you would expect. Service was good. The place is rarely busy on the inside, sometimes you can have a little bit of a line in the Drive-Thru, but there's always plenty of seats inside.
Kathy Anne Hopp
Wendy's Biggie Bag is the best value in town!
Travis Rodriguez
Night shift manager is extremely rude to customers and rushes them to order
UPDATE APRIL 2025
THAT SAME MANAGER IS THERE AND THIS TIME SHE STARTS ARGUING WITH ME ABOUT WHAT I ORDERED
I CLEARLY SAID BACONATOR FRIES , SHE RUSHED AND ORDERED A BACONATOR BURGER. THEN SITS AND ARGUES WITH ME UNPROFESSIONALLY
RATHER THAN JUST GETTING MY ORDER
Evan Pintzuk
I love Wendy’s. Baconator
Patrick Welty
As far as fast food goes, this place is one of the best fresh ingredients always on time
This is a solid Wendy's, everyone there is super cool except for this one guy that works the closing shift. every time I encounter him, he is so slow: I feel like he's genuinely ragebaiting at this point. Also, they started charging a dollar per sauce which is absolutely diabolical. but other than that, food is consistent
Atmosphere: 5
Food: 5
Service: 4
I literally just went through the drive thru and asked what the difference in sizes were between their medium and large frostee. Since I haven't had one in years I wasn't sure which one I wanted the person in the drive thru said um took a moment and said they didn't know. I replied you don't know the sizes of your drinks and they said yes so I moved on and they didn't get my money that I work very hard for. I have gotten to the point where I genuinely expect HORRIBLE service wherever I go and usually I'm not disappointed but this is RIDICULOUS. As a consumer I asked an extremely simple question I wasnt trying to be difficult I just was driving by after work and said you know what I think I'll get an ice cream shouldve been a quick and easy experience but not in today's America in today's America no one knows how to do their jobs and whats worse is they don't even attempt to. Anyways I'll clearly survive without my frostee but maybe next time when another customer asks an INCREDIBLY simple question the employees on duty could actually pretend they want to be there and attempt to answer the question.....I know, I know I'm asking too much LOL
Service: 1
Food was overpriced and very poor. Fries were soggy and over salted and I couldn’t even eat them. Never going here again, burger tasted like it was a day old.
Atmosphere: 1
Food: 1
Service: 1
Trash, they also charge $54 cents for a sauce LOL- times must be hard
if you have $12 to waste on cold flavorless food, this is your spot
Atmosphere: 4
Food: 1
Service: 4
Very quiet inside! Nice workers! Great food.
Yum!!!
Atmosphere: 5
Food: 5
Service: 5
I had one of the most frustrating and unprofessional experiences at the Wendy’s in 4S Ranch. I placed an online order through the Wendy’s app and went to pick it up, only to be told that they had given my order to someone else. Mistakes happen, but when I asked them to simply remake the order, the staff refused. Instead, they repeatedly told me to “contact corporate for a refund” because they had already given my food away.
What made the situation even worse was the attitude of the employee named Maria. Rather than taking responsibility or trying to fix their mistake, she treated us as if we were inconveniencing her. Eventually, she ignored us completely and walked away to the back, refusing to deal with the problem.
This is absolutely unacceptable. A restaurant should stand behind its service and correct errors on the spot, not push customers away with dismissive behavior. Wendy’s corporate needs to seriously review how this location is being managed, because the lack of accountability and basic customer service here is appalling.
My burger was tasty, but the seating ate was not friendly.
Atmosphere: 3
Food: 5
Service: 4
I live near here so I visit often. Lately the chili always has uncooked crunchy beans.
The night time cashier at the window (moat nights) is really unfriendly.
But overall it's fine for a Wendy's.
All fast food is getting too expensive
Restaurantji Recommends
It's a solid Wendy's experience. Food is exactly how you would expect. Service was good. The place is rarely busy on the inside, sometimes you can have a little bit of a line in the Drive-Thru, but there's always plenty of seats inside.
Wendy's Biggie Bag is the best value in town!
Night shift manager is extremely rude to customers and rushes them to order
UPDATE APRIL 2025
THAT SAME MANAGER IS THERE AND THIS TIME SHE STARTS ARGUING WITH ME ABOUT WHAT I ORDERED
I CLEARLY SAID BACONATOR FRIES , SHE RUSHED AND ORDERED A BACONATOR BURGER. THEN SITS AND ARGUES WITH ME UNPROFESSIONALLY
RATHER THAN JUST GETTING MY ORDER
I love Wendy’s. Baconator
As far as fast food goes, this place is one of the best fresh ingredients always on time
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