I like the Wendy's. I used to go there in Japan decades years ago. I'm happy that can eat a real Wendy's in the U.S! This was my second time, the staff was...cool (other staff was very friendly at my first time). But I was surprised by amount of fries. I ordered a S size but fries are overflowing.
Atmosphere: 2
Food: 4
Service: 2
Wandering Gypsy
It's probably the worst Wendy's I've ever been to. The chicken in the sandwich was like eating cardboard. Very over cooked. The fries were decent though.
Atmosphere: 1
Food: 1
Service: 1
Camden Reid
This has to be the WORST Wendy's in San Deigo. I've given this place multiple opportunities to prove me wrong, yet they repeatedly fail to provide quality food. If there's a short cut on preparing your food, they're gonna take it. Sandwich, cold. Nuggets, cold. Fries, cold. Lemonade, watered down. I visit this site because I live close but it's worth the drive to go to the other one off the 8. Management, get control of your staff! Would have given this establishment 1 star but I did have a good experience at getting a breakfast combo right when they opened. But that was probably because they didn't have time to pre-cook the food hours in advance.
Atmosphere: 2
Food: 2
Service: 2
J Larios
Complete waste of time. I tried to get a chicken sandwich. They said it would take 6 minutes. I said, no thanks, I'll order a burger instead, that will take 7 minutes.
I got a great idea: Why don't you stay closed until you can function like a normal fast food restaurant.
Atmosphere: 1
Food: 1
Service: 1
Jia Liu
I ordered on Wendy’s app for a pick order. There is no reminder or anything that this store is closed for water outrage until I got here. And the order has gone through and charged me
Atmosphere: 1
Service: 1
Carolina
ZERO is my rating. HORRIBLE CUSTOMER SERVICE, serves old food to customers. FOOD NOT FRESH COOKED OR HOT. It MEANS NOTHING when you request fresh-cooked food. The staff DOES NOT give customers fresh food. WARNING. CHECK YOUR FOOD BEFORE PULLING OFF. I ordered the BIGGIE BAG. I checked my burger, and it was DRIED OUT AND BLACK-BLACK. I also ordered 10 nuggets. Same thing. Dried out. UNACCEPTABLE. And forget about getting help from staff at this store. Nobody knows nothing. The staff has no concept of valuing customer business. But above all, it speaks volumes about management noncommitment to training for excellent service. BTW, I reported my AWFUL experience. Leslie called to replace my order and instructed .e to ask for Veronica. Veronica was very unprofessional and acted like she had not been advised about my replacement order. I had a most UNPLEASANT interaction with Veronica. Veronica kept asking me, What is your order? Didn't you order a single? And I had to speak up to get other part of my order, 10-piece nuggets. Veronica would not have given me the nuggets Leslie agreed to. And Leslie, your staff still refused to give me my strawberry lemonade unless I paid 50 cents extra. No signs anywhere about extra charge. This store is classbook template for management checked out on all levels at this store and corporate. I WILL NEVER GO TO WENDY'S EVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
pj britt
Been waiting 15 minutes in the drive thru and I'm the only damn car. I ordered 3 burgers. I feel like they had to slaughter the cow first. This sucks, I'm starving
Susan Sola Hiker
asked for honey mustard or ranch sauce for my chicken. nuggets but got barbecue sauce. ordered a salad. they forgot to give me a fork. 😂 good thing I had one. paid $13. how these people getting paid $20 an hour and they can't understand english. terrible. go elsewhere.
Christopher Gorrie
Came by Wendy’s on Convoy last night. It was a foggy, cold night, and a chicken sandwich sounded good. When I pulled up, I noticed the new “ghost pepper ranch chicken sandwich.” I like spicy stuff, and so I decided to get it. The chicken itself was unexpectedly juicy. The sandwich overall was pretty good, though it wasn’t nearly as spicy as I thought it would be. Flavor was there, though. The staff were nice and easygoing. Overall a decent, quick, fairly flavorful fast-food experience.
Atmosphere: 4
Food: 3
Service: 4
Nick V
I had a breakfast biscuit for the first time. The sausage was terrible. Poor quality and bland. Very disappointed
Ok, I only went for the $1 small Frosty but it was worth it. I was out and about on a hot summer day and thought what the heck. The staff was friendly even though I was only spending a buck. Restaurant was clean and I was out and back in the heat in no time. But it was a nice break.
Atmosphere: 4
Food: 5
Service: 5
Donna
Fantastic ,beautiful, great staff servers.
Atmosphere: 5
Food: 5
Service: 5
John Anthony
Spicy nuggets are always the best
Atmosphere: 5
Food: 5
Service: 5
Timothy
I love how Wendy’s always provides great deals on the app! It definitely saves me a ton of money when I’m in a pinch for breakfast! Keep up the great deals, Wendy’s! I especially love their chicken breakfast items
Atmosphere: 5
Food: 5
Service: 5
Gracie Tanner
We went through the drive thru here and the manager paid 0 attention to what we were asking for. We got the 20 sauced nuggets and they only had 16, fine. But then he proceeded to not ask what we wanted in replacement, but told us he was giving us 4 spicy nuggets. My husband and I both don’t like spicy. They didn’t give us straws/forks and also forgot a large fry we were charged for. Also, we gave him our card to pay, he gave us the card back with a receipt, then said “oh I didn’t charge you I gave you your card with the kitchen receipt.”
I like the Wendy's. I used to go there in Japan decades years ago. I'm happy that can eat a real Wendy's in the U.S! This was my second time, the staff was...cool (other staff was very friendly at my first time). But I was surprised by amount of fries. I ordered a S size but fries are overflowing.
Atmosphere: 2
Food: 4
Service: 2
It's probably the worst Wendy's I've ever been to. The chicken in the sandwich was like eating cardboard. Very over cooked. The fries were decent though.
Atmosphere: 1
Food: 1
Service: 1
This has to be the WORST Wendy's in San Deigo. I've given this place multiple opportunities to prove me wrong, yet they repeatedly fail to provide quality food. If there's a short cut on preparing your food, they're gonna take it. Sandwich, cold. Nuggets, cold. Fries, cold. Lemonade, watered down. I visit this site because I live close but it's worth the drive to go to the other one off the 8. Management, get control of your staff! Would have given this establishment 1 star but I did have a good experience at getting a breakfast combo right when they opened. But that was probably because they didn't have time to pre-cook the food hours in advance.
Atmosphere: 2
Food: 2
Service: 2
Complete waste of time. I tried to get a chicken sandwich. They said it would take 6 minutes. I said, no thanks, I'll order a burger instead, that will take 7 minutes.
I got a great idea: Why don't you stay closed until you can function like a normal fast food restaurant.
Atmosphere: 1
Food: 1
Service: 1
I ordered on Wendy’s app for a pick order. There is no reminder or anything that this store is closed for water outrage until I got here. And the order has gone through and charged me
Atmosphere: 1
Service: 1
ZERO is my rating. HORRIBLE CUSTOMER SERVICE, serves old food to customers. FOOD NOT FRESH COOKED OR HOT. It MEANS NOTHING when you request fresh-cooked food. The staff DOES NOT give customers fresh food. WARNING. CHECK YOUR FOOD BEFORE PULLING OFF. I ordered the BIGGIE BAG. I checked my burger, and it was DRIED OUT AND BLACK-BLACK. I also ordered 10 nuggets. Same thing. Dried out. UNACCEPTABLE. And forget about getting help from staff at this store. Nobody knows nothing. The staff has no concept of valuing customer business. But above all, it speaks volumes about management noncommitment to training for excellent service. BTW, I reported my AWFUL experience. Leslie called to replace my order and instructed .e to ask for Veronica. Veronica was very unprofessional and acted like she had not been advised about my replacement order. I had a most UNPLEASANT interaction with Veronica. Veronica kept asking me, What is your order? Didn't you order a single? And I had to speak up to get other part of my order, 10-piece nuggets. Veronica would not have given me the nuggets Leslie agreed to. And Leslie, your staff still refused to give me my strawberry lemonade unless I paid 50 cents extra. No signs anywhere about extra charge. This store is classbook template for management checked out on all levels at this store and corporate. I WILL NEVER GO TO WENDY'S EVER AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Been waiting 15 minutes in the drive thru and I'm the only damn car. I ordered 3 burgers. I feel like they had to slaughter the cow first. This sucks, I'm starving
asked for honey mustard or ranch sauce for my chicken. nuggets but got barbecue sauce. ordered a salad. they forgot to give me a fork. 😂 good thing I had one. paid $13. how these people getting paid $20 an hour and they can't understand english. terrible. go elsewhere.
Came by Wendy’s on Convoy last night. It was a foggy, cold night, and a chicken sandwich sounded good. When I pulled up, I noticed the new “ghost pepper ranch chicken sandwich.” I like spicy stuff, and so I decided to get it. The chicken itself was unexpectedly juicy. The sandwich overall was pretty good, though it wasn’t nearly as spicy as I thought it would be. Flavor was there, though. The staff were nice and easygoing. Overall a decent, quick, fairly flavorful fast-food experience.
Atmosphere: 4
Food: 3
Service: 4
I had a breakfast biscuit for the first time. The sausage was terrible. Poor quality and bland. Very disappointed
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Ok, I only went for the $1 small Frosty but it was worth it. I was out and about on a hot summer day and thought what the heck. The staff was friendly even though I was only spending a buck. Restaurant was clean and I was out and back in the heat in no time. But it was a nice break.
Atmosphere: 4
Food: 5
Service: 5
Fantastic ,beautiful, great staff servers.
Atmosphere: 5
Food: 5
Service: 5
Spicy nuggets are always the best
Atmosphere: 5
Food: 5
Service: 5
I love how Wendy’s always provides great deals on the app! It definitely saves me a ton of money when I’m in a pinch for breakfast! Keep up the great deals, Wendy’s! I especially love their chicken breakfast items
Atmosphere: 5
Food: 5
Service: 5
We went through the drive thru here and the manager paid 0 attention to what we were asking for. We got the 20 sauced nuggets and they only had 16, fine. But then he proceeded to not ask what we wanted in replacement, but told us he was giving us 4 spicy nuggets. My husband and I both don’t like spicy. They didn’t give us straws/forks and also forgot a large fry we were charged for. Also, we gave him our card to pay, he gave us the card back with a receipt, then said “oh I didn’t charge you I gave you your card with the kitchen receipt.”
Atmosphere: 2
Food: 4
Service: 1
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