Which Wich Superior Sandwiches

I ordered my sandwich with fries and a drink, sandwich was ready but fries took 20mins after already being done with my food

Sandwich was thinner than my wrist. Taste alright, just really small.

Atmosphere: 4

Food: 2

Service: 5

Genuinely what is the point of this place??? Open for only 5 hours a day, they close at 4pm so you can’t even get an early dinner here. Never the correct hours listed online. There’s a crappy excuse of opening hours listed on the door but it’s been scratched off so you can’t even tell what the hours SHOULD be. Whoever owns this place I hope you go out of business soon so a REAL restaurant can take over.

This place seems pretty run down and dirty. The food was not good. It took 15 minutes to get 2 over priced sandwiches when we were the only customers. The soda machine is filthy.

Atmosphere: 1

Food: 1

Service: 1

I grew up going to Which Wich, and I'm a fan, but not sure I will return to this location. I've visited this location twice. The first time the food was fine but the service was terrible (details below). The second time I went during operating hours (5:30pm on a Thursday) and the lights were off and the door was locked. No sign or anything saying what was going on. Not sure I'm willing to go again if I don't know it will be open.

My first time visiting this location, I was very confused. I'm used to Which Wich with the paper baggies you mark up with your order, however these were nowhere to be found, only a cash register without an employee and two digital ordering stations. No one greeted me when I came in and I wasn't sure what to do, but other customers were using the digital ordering, so I went over there. This is the worst digital ordering system I have ever encountered. The screens are super confusing, to the point I almost ordered a plain turkey sandwich without toppings. This isn't the fault of this particular location, but it added to the bad experience. It took me several minutes to figure out how to correctly submit my order. One customer gave up and left. Another customer gave up and went to the register to order, but there still wasn't an employee to be seen. Finally a guy left a group of three men sitting at a corner table and talking and came up to the register...I thought he was a customer with his friends, but he was actually an employee, just ignoring all the customers to sit and talk. I finished my order and then had to wait a very, very long time for this same employee to make the sandwiches. He moved with no urgency whatsoever. When he finally delivered them there was no acknowledgment of or apology for the wait. He also didn't give me my chips or cookie, and I had to go back and ask for them. The sandwich was decent but he skimped on toppings. Horrible customer service all around, plus mediocre sandwich, at a place that used to be known for its super fun ordering experience and great sandwiches.

Atmosphere: 2

Food: 3

Service: 1

I ordered a surf and turf. The person gave me the completely wrong sandwich i had found out when i was already at work. The lady on the phone (all rude) told me that she has to see the sandwich “i cant help you tell you ahow me proof.” When i get ther back to the store woth no lights on mid day to call the manager for a refund, but the manager doesn’t answer so I don’t know how to get my refund at this point I don’t have a sandwich. I paid $17 for nothing. Dont trust this store they either just dont want to get in trouble and gave me the wrong order or the owner doesnt know how to run a legitimate business.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Clubwich

So slow here ...the man behind the counter waited 10 min. To ask what I needed never told me use the kiosk until I had been there awhile. 2 thumbs down!

Atmosphere: 1

Service: 1

Food was great and the service was amazing! The guy working was super nice and helpful and even brought everything to us. We went pretty far out of our way to try this place, we don't have any where we're from and it was definitely worth the drive. Huge thanks to whoever served us, didn't catch his name but he was awesome!

Atmosphere: 5

Food: 5

Service: 5

I work near by, I love this place. But EVERYTIME I come, the big girl with dark hair ALWAYS has an RBF. I asked for ketchup for my fries, she gave me the ugliest look and threw the ketchup on the counter . She sees me often, I’m not sure what her problem is. She is not good for business. That’s I I want this business to know . Not even a hello comes out of her mouth .

She’s very socially awkward .

Atmosphere: 5

Food: 5

Service: 1

It was a little cold inside the restaurant. Otherwise I liked it.

Atmosphere: 3

Food: 5

Service: 5

Walked in and waited but no one seemed to be working so I left.

Atmosphere: 3

Food: 3

Service: 3

This is a strange place to get lunch, the sanwhiches are great but its not worth the terrible service.So the cool thing about which wich is you get to customize your sandwich with the big list of ingredients on the paper right? Not anymore! Now you get to moon light as a which wich cash register operator with their self check out system and its labyrinthine system of menus within menus within menus of options for your sandwich. And you better beleive that line crawls as each customer has to figure out the stupid kiosk thing one after the other.After 45 minutes of waiting in line and 10 minutes of figuring out how to place your order, it suddenly dawns on you: the restraunt has 2 employees who might have 90 days with the company between them. Fortunately the ingredients are good and the system still makes good sandwiches, but these employees are slow at making sandwiches and dont know how to manage tickets. They dont yell loud enough when sandwiches are ready, they give the wrong sandwiches to the wronf customers and have to remake sandwiches. Its chaos.And I'm not mad at the employees. Theyre just college kids who have only worked at this place for a couple weeks and probably wont in a couple more. The shame is on the management. Im assuming they dont pay people enough to live in San Diego so they run a carousel of college kids a few weeks at time. If this place ever had good veteran employees who know what they were doing, they are long gone now and the cheap owner just runs a skeleton crew of green horns at all time.You just shouldnt get food here, honestly this place is a machine that creates human misery both for underserved customers and abused workers. It would be unethical to reccomend this place.

Atmosphere: 1

Food: 5

Service: 1

Was pretty shocked by how small the regular size was for the money. Got double meat and a few additions that were either barely applied to the sandwich or just didn't get put on. 16 dollars after tip for just the sandwich and I could eat three of them.

Food: 1

Extremely slow and disorganized watching the employees it’s clear they don’t work as a cohesive unit and take a long time to make each sandwich. Do not come on your lunch hour you won’t have enough time.

Atmosphere: 1

Food: 1

Service: 1

I just love this place ❤️

Atmosphere: 5

Food: 5

Service: 5