Vinny's service definitely stood out as a highlight of the experience. He was super helpful and kind, which made ordering easy and enjoyable. His patience was really appreciated as we took our time looking through the menu. Vinny's knowledge of the menu was impressive, he knew all the flavors and gave us some great recommendations based on what he's tried before. It felt like he genuinely wanted us to have a good experience.
Beyond just taking our order, Vinny made an effort to welcome us with a warm and friendly attitude. That kind of personal touch can really make a difference, turning a simple visit into a memorable one. It's clear that he takes pride in what he does and cares about the customers.
Overall, Vinny's exceptional service contributed significantly to a positive experience. His helpfulness, knowledge, and welcoming demeanor made us feel valued and ensured we enjoyed our time. It's interactions like these that make a place worth revisiting, all thanks to someone who goes the extra mile to make customers feel at home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wing, Chicken Wings, Cheese Fries, Dips, Crispy Tender Meal for 2, 10 PC Wing Combo
Abel Thon
Really cool spot nice vibe and Vinny is the dude
Atmosphere: 5
Food: 5
Service: 5
Danielle Reyes
This is my favorite Wingstop. I used to work here 5 years ago and Debbie sure is still doing a great job of management. The night crew on 7/14/25 did an excellent job making our food. Didn’t get any names but it was 2 women and 1 male. Every other wingstop I go to just doesn’t make the food with love like this location. We drove from Eastlake because the location across from southwestern college lacks effort in the way they make the wings. Hope they get the recognition they deserve!!! 🙌🏻🫶🏼
Amani - al
They have the best food ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wing, Chicken Wings
Antoine Phillips
Staff was cool and helpful, only issue i had was my lemon pepper tenders we're way too crispy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Phoenix
Vinnie is a blessing to this establishment and should get a raise
Atmosphere: 5
Food: 5
Service: 5
Ivan Sandler
Vinnie is the goat. Excellent customer service. 🙏
Atmosphere: 5
Food: 5
Service: 5
Rhamsses Santiago
Vinny was beyond Hospitable. Welcomed me in with a warm smile and incredible attitude. This was my first time at a wing-stop and needless to say Vinnie did not disappoint. He walked me through the process of ordering and even let me sample the sauce of my choosing prior to purchasing. Outstanding employee
Atmosphere: 5
Food: 5
Service: 5
Rhyan Tolan
Vinny was great. He has a positive attitude, very welcoming, and a great asset to your company!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, French Fries
Jania Williams
Vicente was very kind and helpful I would definitely come back 👍🏾😀
Worst wings I've ever had. I ordered around 9pm and the wings were old and dried out. Maybe this is one of those restaurants you're not supposed to order food after 9. PM, because everything is old and dry. Complete waste of time and money. I'm sure it's better during the day, but don't get dinner.
Atmosphere: 3
Food: 1
Service: 3
Rayana Zein
Great customer service! The guy at the counter hooked us up with free drinks and was super helpful
Christine Lwin
Best wingstop 🔟/🔟 We walked in at 8:11pm and food was ready within 20minutes. Nice workers👍🏻 they held it down! And i have been to a lot of wingstops in my time
Atmosphere: 5
Food: 5
Service: 5
Kevin Armstrong
I was served by Vinny today and he had such amazing energy. He was extremely helpful I definitely will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Maria Castro
Disappointing Late-Night Service *States It Closes at 1:00 AM*
I went to Wingstop tonight at 11:35 PM. They close at 12, so I figured there was still enough time to place a quick order just 10 boneless wings. As soon as my partner and I walked in, all the workers stared at us with annoyed expressions. No one greeted us or said “welcome.” I understand it’s late and they probably wanted to go home, but basic courtesy goes a long way.
When we approached the counter, the employee didn’t say hello she just asked, “Did you have a pickup order?” We said no, and she immediately responded, “We’re not taking any more orders.” She said the fryer was off, and the registers were “cashed out,” but also kept mentioning that we could order online which didn’t make sense.
We left politely, but the attitude and mixed messages were disappointing. A simple, respectful “Sorry, we stop taking orders after 11:30” would’ve been fine. We love wings, but the customer service at this location was really poor tonight.
Vinny's service definitely stood out as a highlight of the experience. He was super helpful and kind, which made ordering easy and enjoyable. His patience was really appreciated as we took our time looking through the menu. Vinny's knowledge of the menu was impressive, he knew all the flavors and gave us some great recommendations based on what he's tried before. It felt like he genuinely wanted us to have a good experience.
Beyond just taking our order, Vinny made an effort to welcome us with a warm and friendly attitude. That kind of personal touch can really make a difference, turning a simple visit into a memorable one. It's clear that he takes pride in what he does and cares about the customers.
Overall, Vinny's exceptional service contributed significantly to a positive experience. His helpfulness, knowledge, and welcoming demeanor made us feel valued and ensured we enjoyed our time. It's interactions like these that make a place worth revisiting, all thanks to someone who goes the extra mile to make customers feel at home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wing, Chicken Wings, Cheese Fries, Dips, Crispy Tender Meal for 2, 10 PC Wing Combo
Really cool spot nice vibe and Vinny is the dude
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Wingstop. I used to work here 5 years ago and Debbie sure is still doing a great job of management. The night crew on 7/14/25 did an excellent job making our food. Didn’t get any names but it was 2 women and 1 male. Every other wingstop I go to just doesn’t make the food with love like this location. We drove from Eastlake because the location across from southwestern college lacks effort in the way they make the wings. Hope they get the recognition they deserve!!! 🙌🏻🫶🏼
They have the best food ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wing, Chicken Wings
Staff was cool and helpful, only issue i had was my lemon pepper tenders we're way too crispy.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings
Vinnie is a blessing to this establishment and should get a raise
Atmosphere: 5
Food: 5
Service: 5
Vinnie is the goat. Excellent customer service. 🙏
Atmosphere: 5
Food: 5
Service: 5
Vinny was beyond Hospitable. Welcomed me in with a warm smile and incredible attitude. This was my first time at a wing-stop and needless to say Vinnie did not disappoint. He walked me through the process of ordering and even let me sample the sauce of my choosing prior to purchasing. Outstanding employee
Atmosphere: 5
Food: 5
Service: 5
Vinny was great. He has a positive attitude, very welcoming, and a great asset to your company!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, French Fries
Vicente was very kind and helpful I would definitely come back 👍🏾😀
Restaurantji Recommends
Worst wings I've ever had. I ordered around 9pm and the wings were old and dried out. Maybe this is one of those restaurants you're not supposed to order food after 9. PM, because everything is old and dry. Complete waste of time and money. I'm sure it's better during the day, but don't get dinner.
Atmosphere: 3
Food: 1
Service: 3
Great customer service! The guy at the counter hooked us up with free drinks and was super helpful
Best wingstop 🔟/🔟
We walked in at 8:11pm and food was ready within 20minutes. Nice workers👍🏻 they held it down! And i have been to a lot of wingstops in my time
Atmosphere: 5
Food: 5
Service: 5
I was served by Vinny today and he had such amazing energy. He was extremely helpful I definitely will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Disappointing Late-Night Service
*States It Closes at 1:00 AM*
I went to Wingstop tonight at 11:35 PM. They close at 12, so I figured there was still enough time to place a quick order just 10 boneless wings. As soon as my partner and I walked in, all the workers stared at us with annoyed expressions. No one greeted us or said “welcome.” I understand it’s late and they probably wanted to go home, but basic courtesy goes a long way.
When we approached the counter, the employee didn’t say hello she just asked, “Did you have a pickup order?” We said no, and she immediately responded, “We’re not taking any more orders.” She said the fryer was off, and the registers were “cashed out,” but also kept mentioning that we could order online which didn’t make sense.
We left politely, but the attitude and mixed messages were disappointing. A simple, respectful “Sorry, we stop taking orders after 11:30” would’ve been fine. We love wings, but the customer service at this location was really poor tonight.
Atmosphere: 1
Service: 1
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