Starbucks

Customer service is awful. This is the first time where I had an issue with a refill and no “sorry” was offered. Regardless of policies you should be able to relay information with being empathetic about any situation. The manager should be talked to about this. And on top of that when I agreed to pay, the coffee was awful I was over it and asked for my money back and she shortened me 10 cents. At that point t I just left. Unfortunately this is the worst experience I’ve...read full review

There was this white girl with colored hair and another girl working when my sister went to order her drink. She asked for a coffee with sweet cream added. They gave her a drink with sweet cream cold foam. When she OVER POLITELY asked for them to remake the drink correctly the white girl was completely condescending saying the foam and cream are the same. Babes we know. But the texture of foam and cream are different. When it's frothed the sweetness is much less due to the foam...read full review

Very unwelcoming and unexpected experience, the name of the Starbucks employee was Paulina and she very much didn't fit in the category of being part of a team such as Starbucks as inspiring positive attitude. Totally understand if I was being an obnoxious customer but all I did was ask if they had Trenta as the size then she answered with saying "yes we do!" and proceeded to roll her eyes and at the very end when we got our drinks she just tossed them across the counter instead...read full review