KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
12910-B Foothill Blvd, Sylmar
(818) 743-4670
About KFC
Customers' Favorites
KFC Reviews
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10:30PM |
| Saturday | 10AM - 10:30PM |
| Sunday | 10AM - 10PM |
KFC provides fantastic service even though it is currently under construction, with staff taking the time to help customers. While there have been instances of incorrect orders, missing items, and forgotten utensils, some customers have praised the staff. Ryan, for example, offered top-notch customer service by being honest and apologizing when one customer’s mobile order was delayed. However, there have also been complaints about the attitude of some workers, with customers feeling that they encounter unmotivated staff. Despite these issues, the manager and staff strive to maintain a clean and presentable environment.
Unfortunately, some customers have reported dissatisfaction with pricing and promotions, particularly regarding the advertised 'Tuesday only 8 piece $10' deal. There were frustrations when customers found that the deal was not available as a walk-in order, leading to a lengthy process to place an order online. Although the staff may have been understanding and helpful, the experience was marred by corporate issues and confusion.
Overall, KFC is a fine establishment with a dedicated team, but it faces challenges that affect customer satisfaction.