KFC

12910-B Foothill Blvd, Sylmar
(818) 743-4670

Recent Reviews

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BranU Ramirez

Loyal customer of KFC chicken but the truth is that it is bad because of the service and because they discriminate against Latin people for the first time, what a bad experience happened here

Atmosphere: 1

Food: 5

Service: 1

Ali Cortez.villalobos

Be prepared to be given incomplete food and wait too long for your food, terrible service

Atmosphere: 1

Food: 2

Service: 1

Raul Benjamin Morales Dominguez

Bad service and poor quality of chicken

Atmosphere: 1

Food: 1

Service: 1

Nelvia Corina

This location is useless horrible customer service lunch time and nobody at the drive - tru so I wondered and try it since pollo loco and Taco Bell had a looong line while I was asking on the speaker about lunch deals the person sounded rude and said have a nice day 😳excúseme ! Haven’t place my order I asked for 2 pc meal was handed by a guy with a terrible attitude with no drink 🤔I asked why no drink he replied because is cheap wow about $8 i went straight to the trash can with that attitude they probably spit on my food so better safe than sorry shame on such of nice looking renovation 👎👎👎👎👎👎👎to answer the question below what do I recommend? Nothing zero stay away from there

Atmosphere: 1

Food: 2

Service: 1

Jose Barajas

Always good 😊

Atmosphere: 5

Food: 5

Service: 5

Jesse Lopez

Great customer service

Kid-friendliness: Kids are welcome

Wheelchair accessibility: There is wheelchair accessibility

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 8 PC Chicken Meal, Mashed Potatoes No Gravy, Mac & Cheese

estrella

My recent experience at KFC was profoundly disappointing due to the incredibly rude customer service. The staff (especially the lady working there) exhibited a lack of professionalism, appearing disinterested, and inattentive resulting in the prolonged wait time. Moreover, my order was incorrect THREE TIMES!! and the effort to rectify the mistake was met in with inefficiency and disregard (I waited over an hour to receive my food after she cut me off in the middle of my sentence). The overall experience was very frustrating, the current workers should be fired and replaced immediately!!

Atmosphere: 1

Food: 2

Service: 1

Chris Bartlett

Check your orders because they aren’t very good about accuracy here. Oh yeah and they take forever in getting you your food even if you order ahead. I miss the other KFC that closed in

Atmosphere: 2

Food: 2

Service: 1

Josue ajsac

Very good facilities but terrible staff, poor customer service, I would not recommend it, that store is not worth it

Arlen Barsekhi

To much bad service no bodying store we wait 20 min for just 1 order

Atmosphere: 1

Food: 1

Service: 1

Alex Nguyen

I was happy to see that the place had been remodeled when I went in to pick up my online order, scheduled for 4 PM. The lady said it would take a second because they were waiting for the original chicken to cook. I said that was fine. But after waiting 15 minutes, three customers who ordered there got their food right away, and two of them got original chicken. I still hadn't gotten my order. The lady then told me I was next. I finally got my order after waiting 22 minutes. It was very disappointing.

Atmosphere: 4

Food: 3

Service: 1

Emilio sandoval

I placed an order for pick 2 hours ahead of time. Went to pick it up at the time it was supposed to be ready it wasn’t ready. I waiting another hour just for the food! How is this acceptable?!

Atmosphere: 1

Service: 1

Juan Nolasco

Went through drive through and was told to park in front. Waited a long time for my food.
Noticed they failed to give me a drink and fries for my meal, so I went inside. Wasn't acknowledged or even looked at. The staff actively tried to avoid me.
Others inside were also complaining about wait times and wrong orders.
I will avoid this place and advise others to do the same.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Tenders Combo, 3 Tenders Flavored Meal

Ira Capule

It was great service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

ALEJANDRA HNDEZ

Bad attention was being remodeled. and they didn't give me my macaroni and cheese

Atmosphere: 1

Food: 1

Service: 1

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