I don't understand why people come to work if they don't want to be here you get the uhhhhhh people are actually ordering attitude and you ask for something and the order is wrong
Courtney Jackson
I tried 3 separate visits to give them a chance and each one was terrible. Very rude male employee with the semi long hair the first two visits. This time I ordered my food and they told me to wait in the parking lot. I waited 15 minutes, I went inside and they started scooping the food in once they saw me. Never coming here again.
Adrian A
This place has horrible prices . If you want to pay outrageous prices then go to this place. I don’t get why this place has higher prices over other Kentucky places.
Eduardo Cruz
I'm amazed this place is still open, the workers don't seem to care. Always get my order wrong, items are always out of stock.
It's baffling this place is still open, really
BranU Ramirez
Loyal customer of KFC chicken but the truth is that it is bad because of the service and because they discriminate against Latin people for the first time, what a bad experience happened here
Atmosphere: 1
Food: 5
Service: 1
Ali Cortez.villalobos
Be prepared to be given incomplete food and wait too long for your food, terrible service
Atmosphere: 1
Food: 2
Service: 1
Raul Benjamin Morales Dominguez
Bad service and poor quality of chicken
Atmosphere: 1
Food: 1
Service: 1
Nelvia Corina
This location is useless horrible customer service lunch time and nobody at the drive - tru so I wondered and try it since pollo loco and Taco Bell had a looong line while I was asking on the speaker about lunch deals the person sounded rude and said have a nice day 😳excúseme ! Haven’t place my order I asked for 2 pc meal was handed by a guy with a terrible attitude with no drink 🤔I asked why no drink he replied because is cheap wow about $8 i went straight to the trash can with that attitude they probably spit on my food so better safe than sorry shame on such of nice looking renovation 👎👎👎👎👎👎👎to answer the question below what do I recommend? Nothing zero stay away from there
Atmosphere: 1
Food: 2
Service: 1
Jose Barajas
Always good 😊
Atmosphere: 5
Food: 5
Service: 5
Jesse Lopez
Great customer service
Kid-friendliness: Kids are welcome
Wheelchair accessibility: There is wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 PC Chicken Meal, Mashed Potatoes No Gravy, Mac & Cheese
My recent experience at KFC was profoundly disappointing due to the incredibly rude customer service. The staff (especially the lady working there) exhibited a lack of professionalism, appearing disinterested, and inattentive resulting in the prolonged wait time. Moreover, my order was incorrect THREE TIMES!! and the effort to rectify the mistake was met in with inefficiency and disregard (I waited over an hour to receive my food after she cut me off in the middle of my sentence). The overall experience was very frustrating, the current workers should be fired and replaced immediately!!
Atmosphere: 1
Food: 2
Service: 1
Chris Bartlett
Check your orders because they aren’t very good about accuracy here. Oh yeah and they take forever in getting you your food even if you order ahead. I miss the other KFC that closed in
Atmosphere: 2
Food: 2
Service: 1
Josue ajsac
Very good facilities but terrible staff, poor customer service, I would not recommend it, that store is not worth it
Arlen Barsekhi
To much bad service no bodying store we wait 20 min for just 1 order
Atmosphere: 1
Food: 1
Service: 1
Alex Nguyen
I was happy to see that the place had been remodeled when I went in to pick up my online order, scheduled for 4 PM. The lady said it would take a second because they were waiting for the original chicken to cook. I said that was fine. But after waiting 15 minutes, three customers who ordered there got their food right away, and two of them got original chicken. I still hadn't gotten my order. The lady then told me I was next. I finally got my order after waiting 22 minutes. It was very disappointing.
I don't understand why people come to work if they don't want to be here you get the uhhhhhh people are actually ordering attitude and you ask for something and the order is wrong
I tried 3 separate visits to give them a chance and each one was terrible. Very rude male employee with the semi long hair the first two visits. This time I ordered my food and they told me to wait in the parking lot. I waited 15 minutes, I went inside and they started scooping the food in once they saw me. Never coming here again.
This place has horrible prices . If you want to pay outrageous prices then go to this place. I don’t get why this place has higher prices over other Kentucky places.
I'm amazed this place is still open, the workers don't seem to care. Always get my order wrong, items are always out of stock.
It's baffling this place is still open, really
Loyal customer of KFC chicken but the truth is that it is bad because of the service and because they discriminate against Latin people for the first time, what a bad experience happened here
Atmosphere: 1
Food: 5
Service: 1
Be prepared to be given incomplete food and wait too long for your food, terrible service
Atmosphere: 1
Food: 2
Service: 1
Bad service and poor quality of chicken
Atmosphere: 1
Food: 1
Service: 1
This location is useless horrible customer service lunch time and nobody at the drive - tru so I wondered and try it since pollo loco and Taco Bell had a looong line while I was asking on the speaker about lunch deals the person sounded rude and said have a nice day 😳excúseme ! Haven’t place my order I asked for 2 pc meal was handed by a guy with a terrible attitude with no drink 🤔I asked why no drink he replied because is cheap wow about $8 i went straight to the trash can with that attitude they probably spit on my food so better safe than sorry shame on such of nice looking renovation 👎👎👎👎👎👎👎to answer the question below what do I recommend? Nothing zero stay away from there
Atmosphere: 1
Food: 2
Service: 1
Always good 😊
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Kid-friendliness: Kids are welcome
Wheelchair accessibility: There is wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 PC Chicken Meal, Mashed Potatoes No Gravy, Mac & Cheese
Restaurantji Recommends
My recent experience at KFC was profoundly disappointing due to the incredibly rude customer service. The staff (especially the lady working there) exhibited a lack of professionalism, appearing disinterested, and inattentive resulting in the prolonged wait time. Moreover, my order was incorrect THREE TIMES!! and the effort to rectify the mistake was met in with inefficiency and disregard (I waited over an hour to receive my food after she cut me off in the middle of my sentence). The overall experience was very frustrating, the current workers should be fired and replaced immediately!!
Atmosphere: 1
Food: 2
Service: 1
Check your orders because they aren’t very good about accuracy here. Oh yeah and they take forever in getting you your food even if you order ahead. I miss the other KFC that closed in
Atmosphere: 2
Food: 2
Service: 1
Very good facilities but terrible staff, poor customer service, I would not recommend it, that store is not worth it
To much bad service no bodying store we wait 20 min for just 1 order
Atmosphere: 1
Food: 1
Service: 1
I was happy to see that the place had been remodeled when I went in to pick up my online order, scheduled for 4 PM. The lady said it would take a second because they were waiting for the original chicken to cook. I said that was fine. But after waiting 15 minutes, three customers who ordered there got their food right away, and two of them got original chicken. I still hadn't gotten my order. The lady then told me I was next. I finally got my order after waiting 22 minutes. It was very disappointing.
Atmosphere: 4
Food: 3
Service: 1
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