Lotus Bakery
200 N Maclay Ave, San Fernando
(818) 365-5000
Recent Reviews
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I always order my cakes with them no matter the occasion! Nobody beats their flavors and attention to detail. And their customer service is amazing
Delicious cakes and pastries! Highly recommend. And they offer delivery services!
Bad customer service and the prices are up than others places, cake of tres leches terrible no flaver.
This people have become so bad an irresponsible a prices super high. They had didn’t have my sister order ready even tho she place her order 3 weeks prior, an didn’t even bother to give a solution they just so rude super bad customer service as well
Delicious as always. Vanilla and banana cake.🤤
My wife ordered a custom cake for our baby shower here. She chose this place because it's nearby and the price was reasonable. Since we're having another baby shower she wanted to get another cake from here but with a different theme. The first cake theme was Minnie mouse while the second cake theme is now teddy bear.
When she did the Minnie mouse cake, it was a three tier cake and they delivered it to us. For our second baby shower, the cake will be two tier but they told us they only deliver for three tier cakes only. Our guest enjoy the first cake we had so I'm pretty sure they'll enjoy this teddy bear cake as well.
I've been coming here for years and they never let me down. I would always brag about it and introduced it any chance I got. Even got a lot of people buying from there because of me. BUT for the past couple of years they been very dry and no FLAVOR. I keep giving them chances and still disappointed with the same dryness and flavorless👎 yesterday I gave my last chance and was shocked that nothing has changed 🤬 so I had it and went back to the Bakery and spoke with the manager. He said that the reason it came out dry was because I ordered a marble cake!🤦♀️ which I've done plenty of times b4 and that the only thing he could do was give me 2 fruit tart. Mind you the cake cost me $50. If anyone knows a better Bakery let me know please!
Atmosphere: 1
Food: 1
Service: 1
Love this bakery, the staff is really helpful and nice. The prices are affordable and the quality of the cakes is always great. My go to bakery in San Fernando!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tres Leches Cake, Birthday Cake
I love cakes.
Atmosphere: 5
Food: 5
Service: 5
I’ve been going here for me and my family’s birthdays for about 5 years now and they have always ALWAYS executed our ideas and photo inspos perfectly. Highly recommend for cute cakes. And the strawberry banana tres leches from here is the best I’ve ever had. I would and will continue coming here. I just say come in a week or so before the day you need the cake so they have time:)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tres Leches Cake, Birthday Cake, Strawberry and Banana Cake W
Restaurantji Recommends
This is my go to Bakery # #1Very polite staff ,#1very clean atmosphere #1 suberb customer service Compliments, to the #1 Bakers using fresh ingredients very affordable pricing there Art work is Awesome Don't Hesitate to stop in & order you won't regret it. Yummy yummy for your tummy
Atmosphere: 5
Food: 5
Service: 5
I have ordered cakes from this bakery before and have always had a good experience. I went to order my daughters cake a few minutes BEFORE closing time, and they already had the door locked the girl saw me and dis not bother to ask what I needed. I left and went to My Bakery where they gladly took my cake order.
I placed an online cake order on 07/05 for my daughter's birthday with a scheduled pickup at 10 am on Sunday. When I called at 10:00 am to check on my order, the staff member who answered the phone was quite rude. Despite this, I inquired about the cake and was told that it was ready. The cake looked beautiful, and the decoration was fantastic. However, when it was time to cut the cake, I was disappointed to find that it was old and dry, with a refrigerated taste. It fell apart when cut due to its dryness, which was embarrassing as I have always had good experiences with this company's cakes in the past.
This experience has led me to believe that the company needs to prioritize making fresh products for special occasions, as customers expect high quality for such events. Based on this disappointing experience with both the product and the customer service, I have decided not to return to this bakery. While I'm not claiming that the company's products are always of poor quality, my experience suggests that ordering a special cake from them involves some level of uncertainty. I don't anticipate the company admitting any fault, and it seems that their standards and quality have declined.
Food: 1
Service: 1
Really delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tres Leches Cake, Birthday Cake
The cake tasted like 10 cans of bounce that as??♂️?♂️?♂️?♂️?????♀️?♀️?♀️?♀️
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