I always have to drive back to this McDonald's after a drive-through or pick up order. They never have the correct condiments in the back and take forever when I go through the drive-through. They always ask me to park forward or in one of the pick-up parking spaces.The staff is friendly and try their best, but for some reason, it's always backed up and missing something in the bag.
Atmosphere: 3
Food: 4
Service: 1
Ryan W
Usually pretty good, but last few times I’ve gone here, they’ve forgotten sauces or messed up the order somehow. Used to be better.
Atmosphere: 2
Food: 3
Service: 5
Myrna Reyes
Excellent service and amazing customer service! I used to work for McDonald's as a Swing Manager back in 1998 (yes, I’m that old! haha), and it was great to come across someone with a friendly and professional attitude like Manager Brandon! as it’s not expected in this type of fast-paced environment during rush hour. Thank you, Brandon, and the whole McD’s team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac Combo
Steven Souders
It's McDonald's. Lots of good food and stuff here.
Atmosphere: 4
Food: 4
Service: 4
Gabriela Candia
Everything very cool, 10/10
Atmosphere: 4
Food: 5
Service: 5
Alfredo Cea
my chicken nuggets were under cook and i had to eat them like that and the customer service was not so good...
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicken Mcnuggets
Ono Ruth
Made me move ahead for 1 sandwich and 1 soda and yelled at me when there was no where to park because all the other spots was already taken from having all other cars also love up
Atmosphere: 1
Food: 1
Service: 1
SFV818
Thier back!! The strawberry creme pies!! Yesss they brought them back hopefully permanently just be sure to ask how long ago were they baked
Food: 4
Service: 5
AFR
Thier back!! The strawberry creme pies!! Yesss they brought them back hopefully permanently just be sure to ask how long ago were they
Food: 4
Service: 5
George M.
I hate this McDonald's! Only reason I go to it is because it's the nearest McDonald's to my home. WHATS THE POINT OF A DRIVE THRU IF THEY'RE GOING TO MAKE YOU PARK ON THE SIDE AND WAIT FOR YOUR FOOD! ITS NOT LIKE THEY MAKE YOU PARK BECAUSE YOU HAVE A HUGE ORDER THEY MAKE YOU PARK BECAUSE THEY CHEAT THEIR SYSTEM BY MAKING IT LOOK LIKE THEY'RE FAST AND PUSHING OUT A LOT OF ORDERS QUICKLY BECAUSE THEY COMPETE AGAINST OTHER MCDONALD'S. THEY PARKED ME FOR A COFFEE!!!! NOT ONCE OR TWICE BUT MANY TIMES. FOOD IS GREAT BUT THEIR DRIVE THRU IS HORRIBLE.
Those of you writing a 5 star review to this Mc Donalds quit your lying this place will never even take the time to improve, they always like it never fails they always get the order wrong or even don’t put the right food in the bag sometimes even the food is undercooked I don't know why I even give them the benefit of doubt just saying is they should improve their work or just plainly shut down cause its only a matter of time till someone eats the food and get severely sick
Atmosphere: 1
Food: 1
Service: 1
TinaMarie Tapia
Worse ever!!! Ordered drive through not only was I given the wrong order, but my order was given to someone else! So because they were rushed with my new order and gave either the wrong items or was missing items. And lots of egg shell in my McMuffins. Employee not friendly.
Atmosphere: 1
Food: 1
Service: 2
Ira Salimkhan
Can't go wrong with Mickey ds now that they give free
Atmosphere: 5
Food: 5
Service: 5
Josh Zaragoza
It never ceases to surprise me that every time I come to this location no matter what order big or small they park you I ordered two Mc doubles and I got part for 10 minutes. If it wasn’t by my daughter school I would never come here and you shouldn’t either, unless you don’t mind constantly getting
Atmosphere: 1
Food: 3
Service: 1
omarsstuff
Got mcdonalds after my volley game at sylmar, the service was slow they told us to pull to parking 1 and waited long for our food. My big Mac had its cheese on the side not even inside the burger and was slanted.
I always have to drive back to this McDonald's after a drive-through or pick up order. They never have the correct condiments in the back and take forever when I go through the drive-through. They always ask me to park forward or in one of the pick-up parking spaces.The staff is friendly and try their best, but for some reason, it's always backed up and missing something in the bag.
Atmosphere: 3
Food: 4
Service: 1
Usually pretty good, but last few times I’ve gone here, they’ve forgotten sauces or messed up the order somehow. Used to be better.
Atmosphere: 2
Food: 3
Service: 5
Excellent service and amazing customer service! I used to work for McDonald's as a Swing Manager back in 1998 (yes, I’m that old! haha), and it was great to come across someone with a friendly and professional attitude like Manager Brandon! as it’s not expected in this type of fast-paced environment during rush hour. Thank you, Brandon, and the whole McD’s team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac Combo
It's McDonald's. Lots of good food and stuff here.
Atmosphere: 4
Food: 4
Service: 4
Everything very cool, 10/10
Atmosphere: 4
Food: 5
Service: 5
my chicken nuggets were under cook and i had to eat them like that and the customer service was not so good...
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicken Mcnuggets
Made me move ahead for 1 sandwich and 1 soda and yelled at me when there was no where to park because all the other spots was already taken from having all other cars also love up
Atmosphere: 1
Food: 1
Service: 1
Thier back!! The strawberry creme pies!! Yesss they brought them back hopefully permanently just be sure to ask how long ago were they baked
Food: 4
Service: 5
Thier back!! The strawberry creme pies!! Yesss they brought them back hopefully permanently just be sure to ask how long ago were they
Food: 4
Service: 5
I hate this McDonald's! Only reason I go to it is because it's the nearest McDonald's to my home. WHATS THE POINT OF A DRIVE THRU IF THEY'RE GOING TO MAKE YOU PARK ON THE SIDE AND WAIT FOR YOUR FOOD! ITS NOT LIKE THEY MAKE YOU PARK BECAUSE YOU HAVE A HUGE ORDER THEY MAKE YOU PARK BECAUSE THEY CHEAT THEIR SYSTEM BY MAKING IT LOOK LIKE THEY'RE FAST AND PUSHING OUT A LOT OF ORDERS QUICKLY BECAUSE THEY COMPETE AGAINST OTHER MCDONALD'S. THEY PARKED ME FOR A COFFEE!!!! NOT ONCE OR TWICE BUT MANY TIMES. FOOD IS GREAT BUT THEIR DRIVE THRU IS HORRIBLE.
Restaurantji Recommends
Those of you writing a 5 star review to this Mc Donalds quit your lying this place will never even take the time to improve, they always like it never fails they always get the order wrong or even don’t put the right food in the bag sometimes even the food is undercooked I don't know why I even give them the benefit of doubt just saying is they should improve their work or just plainly shut down cause its only a matter of time till someone eats the food and get severely sick
Atmosphere: 1
Food: 1
Service: 1
Worse ever!!! Ordered drive through not only was I given the wrong order, but my order was given to someone else! So because they were rushed with my new order and gave either the wrong items or was missing items. And lots of egg shell in my McMuffins. Employee not friendly.
Atmosphere: 1
Food: 1
Service: 2
Can't go wrong with Mickey ds now that they give free
Atmosphere: 5
Food: 5
Service: 5
It never ceases to surprise me that every time I come to this location no matter what order big or small they park you I ordered two Mc doubles and I got part for 10 minutes. If it wasn’t by my daughter school I would never come here and you shouldn’t either, unless you don’t mind constantly getting
Atmosphere: 1
Food: 3
Service: 1
Got mcdonalds after my volley game at sylmar, the service was slow they told us to pull to parking 1 and waited long for our food. My big Mac had its cheese on the side not even inside the burger and was slanted.
Atmosphere: 4
Food: 3
Service: 2