McDonald's
12950 Foothill Blvd, Sylmar
(818) 361-5152
Recent Reviews
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Great clean and fast service
Atmosphere: 5
Food: 5
Service: 5
Mcdonald's is mcdonald's, but this particular store, it was clean. We actually had somebody running the. Register and not a kiosk.Only it's one of my better visits to a mcdonald's lately.
Atmosphere: 5
Food: 4
Service: 5
The crew members work like they've never worked a job in their lives. Sour attitude. Food isn't fresh and they never have the correct sauces. Learn customer service because yall are bad.
Atmosphere: 1
Food: 1
Service: 1
McChicken with bacon and cheese for real tho
The drive through line is long, the girl went in side of my car in the drive through window to get my food, they forgot my Big Mac, and the fries is so hot and I almost burned myself, maybe the food is super hot too! Bad service!
Atmosphere: 1
Food: 1
Service: 1
Always good!
Atmosphere: 5
Food: 5
Service: 5
Lost my order.
Update: They redid our order and gave us a free apple pie.
This was by far one of the worst experiences I’ve had at a McDonald’s. I waited 30 minutes for my food, which is ridiculous for fast food. After that, it took an extra 8 minutes just to get a simple ice cream cone.
The customer service was just as bad. Jose, who seemed to be working the front, had a noticeably bad attitude—completely unprofessional and dismissive. Then there was a girl with blonde dyed hair and heavy makeup who clearly didn’t know how to use the register. When I asked her if she could make my ice cream, she said “okay” and then just walked off and stood around doing nothing. (05/24/2025)
Keeps getting expensive and Quality sucks
Went to eat here with my family. Natalie was working the register. Her customer service was on point. She was very helpful and had a great attitude.
Restaurantji Recommends
It takes 7 people upfront to pack two bags and give orders out while there’s a line of people waiting to be helped. All they do is look at you and ignore you.
I love to bring my daughter here in the morning. She loves that she can play in the play area with other kids.
The service at this McDonalds is getting worse and worse... the managers here need to be fired. 20 mins for a fries with 2 in the lineup is ridiculous.
Might want to check your bag before you leave they tend to forget some things overall still pretty good experience here
It's alright I like getting deals from the app
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