I strongly do not recommend this bakery.
I wanted to surprise my boyfriend, who lives in Irvine, but unfortunately, I was not in the United States. So, I asked a friend of mine to place the order because the website did not accept my IP address.
I ordered the cake two weeks before his birthday. His birthday was yesterday, and I had scheduled the delivery for 1:00 pm. At 1:30 pm, I called them to ask when the cake would arrive. They told me it would take about another hour.
I waited until 4:00 pm, but still no cake. I called them again, and they told me that delivery was never requested, and that the address is too far, so they won’t be able to deliver it. They said they would refund my money. I ask, how can such a “high-quality” bakery allow this to happen?
How can they not inform customers when they are unable to deliver? They made a fool out of me, didn’t even apologize, and showed no professionalism. I do not recommend this place to anyone, and I am extremely upset. There will definitely be consequences.
Fam Barajas Martinez
super¡¡¡♡
mi pasteleia faborita..los muchachos que te atienden..uff super amables y muybatentos..te sientes en casa...♡♡♡
I strongly do not recommend this bakery. I wanted to surprise my boyfriend, who lives in Irvine, but unfortunately, I was not in the United States. So, I asked a friend of mine to place the order because the website did not accept my IP address. I ordered the cake two weeks before his birthday. His birthday was yesterday, and I had scheduled the delivery for 1:00 pm. At 1:30 pm, I called them to ask when the cake would arrive. They told me it would take about another hour. I waited until 4:00 pm, but still no cake. I called them again, and they told me that delivery was never requested, and that the address is too far, so they won’t be able to deliver it. They said they would refund my money. I ask, how can such a “high-quality” bakery allow this to happen? How can they not inform customers when they are unable to deliver? They made a fool out of me, didn’t even apologize, and showed no professionalism. I do not recommend this place to anyone, and I am extremely upset. There will definitely be consequences.
super¡¡¡♡ mi pasteleia faborita..los muchachos que te atienden..uff super amables y muybatentos..te sientes en casa...♡♡♡
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