1300 On Fillmore

High price for mediocre food. No menus to hold. Jane to prefer on your phone and pay on your phone with a service charge and a 20% gratuity forced. So you pay an additional $25 for little service 🥺

Bad food and bad service.

They use a QR payment system that automatically charges 20% tip 40 min later. Avoid this scam.

International Gate G area: Awful service, the staff rudely told us to leave a table after we had settled in because the section was supposedly closed. First of all, the section wasn't clearly closed at all. Secondly, there were no other tables available for a group of four. So instead of accommodating us or finding an alternate arrangement, they just walked off with attitude. So we walked out of the place and were welcomed not too far away with kindness.

The audacity to charge 20+ dollars for the most frozen patty bull shit! Shame!

Terrible establishment based purely on the service of the wait staff who served us around 7pm tonight. He gave us time to view the menu but then left it so long to come back we had to ask him to come over. We ordered a Sprite and a beer. He delivered the beer but no Sprite. 5 min later I went to the bar to ask about the Sprite and he miraculously appeared 2 minutes later with the drink. We ordered the tomato soup, a burger and a side of fries and paid $69 USD! What a rip off. The table next to us was empty but full of dishes. The restaurant was not busy. He eventually cleared the table but it was not wiped down. The menu stated a 5% charge is added to the bill to take care of staff benefits and retention which we interpreted that no tip was required. Based on his lax approach I was not going to tip anyway. He handed me a receipt with a total showing $53.68 but I was charged $69.49. He gave us a bill for another table. He asked me why I was not tipping and I told him his approach was lazy and he needs to pay more attention to his customers. He then threw the receipt on the table and disputed my recollection of his actions. I told him he needs to be ready to hear all feedback if he’s going to ask why a customer will not tip.
This guy is not doing this brand any favours.

Very dissapointed. I have seen cleaner fast food chains. Greasy fingerprints everwhere, stains on chairs, and floors. The breakfast food seemed like reheated costco products. Ordered an old fashioned, and it was barely a drink. He did at least apologize for having just plain ice at the time.
I felt that for the price, I should at least have a clean place to be at.
The place was dead, but with 3 backstaff having a whole conversation, maybe some of them should have been cleaning the place.
2 people, for breakfast and 1 cocktail was $100.
Dennys is cheaper, cleaner, and at least cooks your food, instead of microwaving costco foid.

Our order was somehow padded, luckily our waiter took off the two extra sandwiches. Korean Bao sandwiches were pretty sad and I was not informed until afterwards that they ran out of cucumbers. Felt especially ripped off paying airport prices.

Atmosphere: 1

Food: 1

Service: 3

Walk in, get (somewhat rudely) told by a truly ancient waiter that there's no seating.

About half of the restaurant is empty because it's straight up closed and roped-off. Interesting business strategy for sure.

Maybe I should thank him for turning me away, looking through other reviews shows that the prices are truly outrageous lol

Atmosphere: 1

Service: 1

The drink menu was so sad that we just left.
My wife found their supposed drink menu online and it actually had interesting cocktails (mezcal paloma, dark and stormy, sazerac, etc) , so we headed over... the cocktail menu is the most basic garbage, at about $20 (for something like a tres agaves tequila paloma), or $10 for something like a a Coors Light.

Terrible prices for terrible drinks. No thanks.

Atmosphere: 1

Food: 1

Service: 1

Don’t come here. The service is not only slow, but they forgot my drink 3 times, and brought a completely different drink the fourth time. The waitress did not know which table my food was for and did an entire circuit around the place before returning to where I was. The food is decent, but you would definitely be better served eating at the bar at the other end of the terminal.

Atmosphere: 3

Food: 3

Service: 1

I ordered an Arnold Palmer through the app, they don't have lemonade and they won't refund either because it was done through the app. Is that even legal? Sounds like a scam.

Lemonade glass taste like chemicals or dishwasher soap. One waitress admitted it might be dish soap on the bottle but “won’t do anything about it since the bill has been processed”. Absolutely ridiculous.
Close to boarding gate and have a solid environment though.

Atmosphere: 5

Food: 1

Service: 1

Ordered korean bao buns. Menu described it as having gochujang sauce and cucumbers. We got a deep fried bao bun with cubed chicken in a bbq (?) sauce. No cucumbers. Fries were decent, service was fast.

Atmosphere: 3

Food: 1

Service: 3

Came during a weekday morning flight so not crowded. Service was attentive and chicken and waffle was one of the best I’ve ever had! Surprised at the level of quality for airport food.

Atmosphere: 5

Food: 5

Service: 5