I went here yesterday with 5 friends for the drag brunch, and while the performers were amazing and absolutely the highlight of the morning, my food and service were an absolute disaster.
I ordered the smash burger, and what I was served was essentially raw in parts and inedible. My first bite seemed fine, but the second and third tasted off and when I tore it open, the patty was pink and undercooked in some spots, gray in others. Minutes later, I was so nauseous I had to leave the table to go throw up in the bathroom.
While I was gone, my friends spoke to the server and explained what happened. Instead of showing concern, she got defensive and claimed she’d “ask the cook.” When I came back, still visibly sick and shaken, she came right up in my face and asked if I wanted something else from the menu. I said no, and explained that I had literally just thrown up. Her response? A dismissive, “Well, I don’t know what you want, that’s how we cook our burgers here—do you want a club soda or something?” No apology. No accountability. Nothing but attitude.
To make matters worse, one of my friends overheard her talking badly about us to other staff, accusing us of just trying to get a free burger. Really?? We had a big tab, tipped the queens generously during the show, and were fully prepared to pay for everything we ordered. The issue wasn’t money—it was that I was served unsafe food and then treated horribly when I got sick.
When it came time to pay, the server dragged her feet bringing the bill, then snatched my friend’s card right out of his hand without saying a word. The receipt had a 20% automatic gratuity added (standard for large groups, but in this case totally undeserved), AND they even tacked on a charge for “bread and butter” that we never ordered or received. At that point, we were all so over it that we just paid and left.
What should have been a fun Sunday brunch turned into a humiliating and upsetting experience. Between being served raw food, getting physically sick, and then being openly disrespected and gossiped about by the server, this was hands-down one of the worst dining experiences I’ve ever had.
The performers deserve all the love in the world, but the restaurant staff and management should be ashamed of how this was handled. I will never be coming back, and I strongly recommend others think twice before dining here.
Atmosphere: 3
Food: 1
Service: 1
Ben Lorton
Erinn’s the best server and the food is great
Atmosphere: 5
Food: 5
Service: 5
S B
The queens, the atmosphere, outdoor seating and the drinks are all wonder but do not come here expecting the food to be good. Sad to say all of our dishes were not only disappointing to say the least but the pork belly was straight up inedible and it is apparently a common issue of theirs. Visit 620 Jones with a full belly but hungry for drinks and entertainment.
Atmosphere: 5
Food: 2
Service: 4
fernando serrano
They threw a party on Saturday and the event itself was fun, however, the bathroom situation was deplorable. My friend had to leave to pee and pay 50 bucks again to get inside because there was no re-entry. If an event with more than 300 people is going to be thrown at 620 Jones there should be some trough urinals so men could relieve themselves, that way the lines get shorter for women as well, it was a free for all and it seems as though folks spent more time waiting at the bathroom line rather than enjoying the music 🎶 Trough urinals cost like 300 bucks on Amazon... Also, if they allowed re-entry perhaps folks could have gone out to relieve themselves in bathrooms nearby without having to pay 50 bucks to get back in. I have never felt trapped at a venue before and this Saturday it happened at 620 Jones. As always, I will change the rating if there is a change for the next show. Safety 1st guys! This review is only for parties, we did not dine out.
Leo Kovač
We were there for a drag show brunch, it was pretty good, the food was also very good but the service was pretty slow which was probably the result of many people on this event
Atmosphere: 4
Food: 4
Service: 4
Hollie Aldridge
One of the best places to spend your money in San Francisco. Wonderful show with great food! The prices are reasonable. Our family loved the experience ❤️
Atmosphere: 5
Food: 5
Service: 5
Nik
Great music
Atmosphere: 5
Food: 4
Service: 4
Martha Stones
Went there for the Drag Brunch, and had a blast. My waitress was amazing, the food was good and the show, oh boy!
We had a great time at 620 Jones! The vibe is fun and relaxed, perfect for a nice night out with friends. Service was friendly, the food was solid, and the cocktails were really good. Would totally come back!
Atmosphere: 3
Food: 3
Service: 3
Riley Moses
The bartender makes a tasty Last Word
P Weezy
We were visiting back home and my sister wanted to take us to Drag Brunch at 620 Jones. It was my first drag brunch and 620 Jones did not disappoint. The food & service was exceptional, the drinks tasted great (& were strong), the atmosphere was welcoming with awesome views of the city and the queens (Afrika, Mia, and Rosie) were stunning with so many memorable performances. We loved everything and the time flew by because we had such a great time. Also, the Disney theming for Mother's Day was also a nice touch and we will definitely come back next time we visit SF.
Atmosphere: 5
Food: 5
Service: 5
Thanavit
Highly recommended. Very friendly staff. Generous portions of food and a great selection of cocktails.
Atmosphere: 5
Food: 5
Service: 5
Afton Sorensen
We came to the drag show for my sister-in-laws bachlorette. It was such good food and vibes and the drag queens were fabulous.
I went here yesterday with 5 friends for the drag brunch, and while the performers were amazing and absolutely the highlight of the morning, my food and service were an absolute disaster.
I ordered the smash burger, and what I was served was essentially raw in parts and inedible. My first bite seemed fine, but the second and third tasted off and when I tore it open, the patty was pink and undercooked in some spots, gray in others. Minutes later, I was so nauseous I had to leave the table to go throw up in the bathroom.
While I was gone, my friends spoke to the server and explained what happened. Instead of showing concern, she got defensive and claimed she’d “ask the cook.” When I came back, still visibly sick and shaken, she came right up in my face and asked if I wanted something else from the menu. I said no, and explained that I had literally just thrown up. Her response? A dismissive, “Well, I don’t know what you want, that’s how we cook our burgers here—do you want a club soda or something?” No apology. No accountability. Nothing but attitude.
To make matters worse, one of my friends overheard her talking badly about us to other staff, accusing us of just trying to get a free burger. Really?? We had a big tab, tipped the queens generously during the show, and were fully prepared to pay for everything we ordered. The issue wasn’t money—it was that I was served unsafe food and then treated horribly when I got sick.
When it came time to pay, the server dragged her feet bringing the bill, then snatched my friend’s card right out of his hand without saying a word. The receipt had a 20% automatic gratuity added (standard for large groups, but in this case totally undeserved), AND they even tacked on a charge for “bread and butter” that we never ordered or received. At that point, we were all so over it that we just paid and left.
What should have been a fun Sunday brunch turned into a humiliating and upsetting experience. Between being served raw food, getting physically sick, and then being openly disrespected and gossiped about by the server, this was hands-down one of the worst dining experiences I’ve ever had.
The performers deserve all the love in the world, but the restaurant staff and management should be ashamed of how this was handled. I will never be coming back, and I strongly recommend others think twice before dining here.
Atmosphere: 3
Food: 1
Service: 1
Erinn’s the best server and the food is great
Atmosphere: 5
Food: 5
Service: 5
The queens, the atmosphere, outdoor seating and the drinks are all wonder but do not come here expecting the food to be good. Sad to say all of our dishes were not only disappointing to say the least but the pork belly was straight up inedible and it is apparently a common issue of theirs. Visit 620 Jones with a full belly but hungry for drinks and entertainment.
Atmosphere: 5
Food: 2
Service: 4
They threw a party on Saturday and the event itself was fun, however, the bathroom situation was deplorable. My friend had to leave to pee and pay 50 bucks again to get inside because there was no re-entry. If an event with more than 300 people is going to be thrown at 620 Jones there should be some trough urinals so men could relieve themselves, that way the lines get shorter for women as well, it was a free for all and it seems as though folks spent more time waiting at the bathroom line rather than enjoying the music 🎶 Trough urinals cost like 300 bucks on Amazon... Also, if they allowed re-entry perhaps folks could have gone out to relieve themselves in bathrooms nearby without having to pay 50 bucks to get back in. I have never felt trapped at a venue before and this Saturday it happened at 620 Jones. As always, I will change the rating if there is a change for the next show. Safety 1st guys! This review is only for parties, we did not dine out.
We were there for a drag show brunch, it was pretty good, the food was also very good but the service was pretty slow which was probably the result of many people on this event
Atmosphere: 4
Food: 4
Service: 4
One of the best places to spend your money in San Francisco. Wonderful show with great food! The prices are reasonable. Our family loved the experience ❤️
Atmosphere: 5
Food: 5
Service: 5
Great music
Atmosphere: 5
Food: 4
Service: 4
Went there for the Drag Brunch, and had a blast. My waitress was amazing, the food was good and the show, oh boy!
Very cool, unique space. Great cocktails.
Atmosphere: 5
Food: 4
Service: 5
Is just a park...with an amazing view
Restaurantji Recommends
We had a great time at 620 Jones! The vibe is fun and relaxed, perfect for a nice night out with friends. Service was friendly, the food was solid, and the cocktails were really good. Would totally come back!
Atmosphere: 3
Food: 3
Service: 3
The bartender makes a tasty Last Word
We were visiting back home and my sister wanted to take us to Drag Brunch at 620 Jones. It was my first drag brunch and 620 Jones did not disappoint. The food & service was exceptional, the drinks tasted great (& were strong), the atmosphere was welcoming with awesome views of the city and the queens (Afrika, Mia, and Rosie) were stunning with so many memorable performances. We loved everything and the time flew by because we had such a great time. Also, the Disney theming for Mother's Day was also a nice touch and we will definitely come back next time we visit SF.
Atmosphere: 5
Food: 5
Service: 5
Highly recommended. Very friendly staff. Generous portions of food and a great selection of cocktails.
Atmosphere: 5
Food: 5
Service: 5
We came to the drag show for my sister-in-laws bachlorette. It was such good food and vibes and the drag queens were fabulous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffles
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