I recently ordered seafood from this online shop with great anticipation, hoping to indulge in a fresh and delightful seafood feast. Unfortunately, my experience with this particular seafood shop left me feeling seasick, both literally and figuratively.To begin, the delivery process was prompt, and the packaging seemed adequate. However, upon opening the package, an unpleasant smell emanated, causing immediate concern. Nevertheless, I proceeded with cautious optimism, hoping that the aroma was merely a momentary setback.Unfortunately, as I started preparing and consuming the seafood, the quality quickly became evident. The taste and texture of the products were far from the fresh and appetizing experience I had hoped for. I regret to say that some items were clearly past their prime, with a distinct fishy flavor and an unpleasantly mushy texture. It was evident that the seafood was not as fresh as advertised, and the lack of quality control was disheartening.Moreover, shortly after consuming the seafood, I experienced an unexpected bout of nausea and discomfort. While I understand that individual sensitivities can vary, I have consumed seafood from various sources without any adverse effects in the past. This unfortunate episode left me feeling seasick, and it was undoubtedly a disappointing outcome.Furthermore, when I reached out to customer support to express my concerns and seek resolution, I encountered a disappointing lack of responsiveness. Despite multiple attempts to contact them, my inquiries and complaints went unanswered, leaving me feeling ignored and dissatisfied.In light of these experiences, I find it difficult to recommend this seafood shop to others. The combination of subpar product quality, the unfortunate bout of seasickness, and the unresponsive customer support has left me with a negative impression overall. I had hoped for a delightful seafood experience, but instead, I found myself disappointed and unwell.I encourage the seafood shop to improve their quality control processes, ensuring that only fresh and high-quality products are delivered to customers. Additionally, addressing customer inquiries promptly and attentively would go a long way in fostering trust and satisfaction.While I acknowledge that every experience can vary, it is important to share my honest feedback to help others make informed decisions. In this case, my unfortunate seasick experience with this online seafood shop has left me disappointed and unlikely to revisit or recommend their services.Please note that experiences may differ, and I hope that my feedback serves as constructive criticism to the seafood shop, encouraging them to make improvements for future customers.Disclaimer: This review reflects my personal experience and opinions.
jake mcnamara
My recent experience with this online seafood shop was highly disappointing. Upon opening the package, I was met with an overwhelming smell of mold. The seafood itself was visibly affected, with noticeable patches of mold on the products. The lack of quality control and attention to freshness was extremely disappointing. I strongly advise against ordering from this shop due to the unsatisfactory condition of the seafood received. Yuck, stay away at your own peril. I learn my lesson the hard way in listening to all the raving reviews.
roger lau
Orders are frequently wrong, fish quality is good but they would change it if it no longer in stock and not let you know.
Chris Baulwin
Fast and very friendly.
Eric Feng
Excellent quality stock, easy pickup, responsive service. Literally under-promise, over-deliver, as when they accidentally packed extra items in my order, they didn't charge me for them.Be warned, items like uni are more popular on weekends, so it's wise to order ahead.
Emily Murase
Excellent seafood delivered to our doorstep! We look forward to perusing top quality, sashimi grade seafood at the beginning of the week, order on Tuesday for a Thursday delivery. The order comes well refrigerated in cooler boxes. We love the kanpachi, ikura, salmon sashimi. Enjoyed the salmon and kanpachi collars too. We’ve used the flash frozen jumbo shrimp in a variety of dishes including homemade Vietnamese fresh rolls. Shout out to Henry Ichinose and his dedicated team!
Sofia Carrasquillo Aponte
Love the fish and uni!
Marl Kearney
This is a large, busy seafood shack tucked away on a side street near SFO and all the hotels around it. Apparently, it's been around for a long time, but after 10 years of living in the Bay Area, and hundreds of flights in and out of SFO (which meant I could have stopped by for a pre- or post-flight meal), I somehow didn't hear about it until now.
Elizabeth Dunbar
Still going despite the fire (thank goodness). My business has been buying from them for years, and their dedication to quality and making sure it's exactly right is top notch. And to top it off, they sell the same amazing product to the public. Would heartily recommend for lockdown fix of fish (and after, if that's a thing that will ever happen o.o). Good protocols in place, and far better product for similar or better price than your local Mollie stones (don't talk to me of Safeway fish... Bleh.)
Amy D. Blake-Iranon
Driving in Half Moon Bay. ABS seafood truck drives on the shoulder partly on the grass and almost hits my car so he can cut in front of the line of traffic. Asian guy decides to flip me off as he goes by and then again when I motion to him asking what he is doing. Looking at some of the pictures posted previously this company has an issue with their drivers. Same van as the one previously posted as well 50642K1. 0 stars if it was possible.
I recently ordered seafood from this online shop with great anticipation, hoping to indulge in a fresh and delightful seafood feast. Unfortunately, my experience with this particular seafood shop left me feeling seasick, both literally and figuratively.To begin, the delivery process was prompt, and the packaging seemed adequate. However, upon opening the package, an unpleasant smell emanated, causing immediate concern. Nevertheless, I proceeded with cautious optimism, hoping that the aroma was merely a momentary setback.Unfortunately, as I started preparing and consuming the seafood, the quality quickly became evident. The taste and texture of the products were far from the fresh and appetizing experience I had hoped for. I regret to say that some items were clearly past their prime, with a distinct fishy flavor and an unpleasantly mushy texture. It was evident that the seafood was not as fresh as advertised, and the lack of quality control was disheartening.Moreover, shortly after consuming the seafood, I experienced an unexpected bout of nausea and discomfort. While I understand that individual sensitivities can vary, I have consumed seafood from various sources without any adverse effects in the past. This unfortunate episode left me feeling seasick, and it was undoubtedly a disappointing outcome.Furthermore, when I reached out to customer support to express my concerns and seek resolution, I encountered a disappointing lack of responsiveness. Despite multiple attempts to contact them, my inquiries and complaints went unanswered, leaving me feeling ignored and dissatisfied.In light of these experiences, I find it difficult to recommend this seafood shop to others. The combination of subpar product quality, the unfortunate bout of seasickness, and the unresponsive customer support has left me with a negative impression overall. I had hoped for a delightful seafood experience, but instead, I found myself disappointed and unwell.I encourage the seafood shop to improve their quality control processes, ensuring that only fresh and high-quality products are delivered to customers. Additionally, addressing customer inquiries promptly and attentively would go a long way in fostering trust and satisfaction.While I acknowledge that every experience can vary, it is important to share my honest feedback to help others make informed decisions. In this case, my unfortunate seasick experience with this online seafood shop has left me disappointed and unlikely to revisit or recommend their services.Please note that experiences may differ, and I hope that my feedback serves as constructive criticism to the seafood shop, encouraging them to make improvements for future customers.Disclaimer: This review reflects my personal experience and opinions.
My recent experience with this online seafood shop was highly disappointing. Upon opening the package, I was met with an overwhelming smell of mold. The seafood itself was visibly affected, with noticeable patches of mold on the products. The lack of quality control and attention to freshness was extremely disappointing. I strongly advise against ordering from this shop due to the unsatisfactory condition of the seafood received. Yuck, stay away at your own peril. I learn my lesson the hard way in listening to all the raving reviews.
Orders are frequently wrong, fish quality is good but they would change it if it no longer in stock and not let you know.
Fast and very friendly.
Excellent quality stock, easy pickup, responsive service. Literally under-promise, over-deliver, as when they accidentally packed extra items in my order, they didn't charge me for them.Be warned, items like uni are more popular on weekends, so it's wise to order ahead.
Excellent seafood delivered to our doorstep! We look forward to perusing top quality, sashimi grade seafood at the beginning of the week, order on Tuesday for a Thursday delivery. The order comes well refrigerated in cooler boxes. We love the kanpachi, ikura, salmon sashimi. Enjoyed the salmon and kanpachi collars too. We’ve used the flash frozen jumbo shrimp in a variety of dishes including homemade Vietnamese fresh rolls. Shout out to Henry Ichinose and his dedicated team!
Love the fish and uni!
This is a large, busy seafood shack tucked away on a side street near SFO and all the hotels around it. Apparently, it's been around for a long time, but after 10 years of living in the Bay Area, and hundreds of flights in and out of SFO (which meant I could have stopped by for a pre- or post-flight meal), I somehow didn't hear about it until now.
Still going despite the fire (thank goodness). My business has been buying from them for years, and their dedication to quality and making sure it's exactly right is top notch. And to top it off, they sell the same amazing product to the public. Would heartily recommend for lockdown fix of fish (and after, if that's a thing that will ever happen o.o). Good protocols in place, and far better product for similar or better price than your local Mollie stones (don't talk to me of Safeway fish... Bleh.)
Driving in Half Moon Bay. ABS seafood truck drives on the shoulder partly on the grass and almost hits my car so he can cut in front of the line of traffic. Asian guy decides to flip me off as he goes by and then again when I motion to him asking what he is doing. Looking at some of the pictures posted previously this company has an issue with their drivers. Same van as the one previously posted as well 50642K1. 0 stars if it was possible.
Restaurantji Recommends
(Translated by Google) fresh.
So many fishes
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