Pretty hot in the lounge. The AC is weak.Food tastes great though - Soup are delicious
Roxanne Britschgi
Great mimosas
Vince
Of all of the amex lounges that I've visited, SFO seems to be the largest of their collection. This is certainly the best way to pass time whilest waiting for a flight. If you're in a rush and can't really stay at the lounge, ask for a "Grab & Go"
Thomas Kinney
We went on a Tuesday night and it was great—very few people, good food, and friendly service.
Allie Wensman
I would not recommend.They have a policy that you cannot enter 3 hours before your flight unless you have a connecting flight, which makes sense. I was there 3 hours and 10 minutes early and they refused to be flexible and allow me in until exactly the 3 hours before the flight. To me, this is ridiculous.The inside of the lounge was overcrowded and they did not have much in terms of food offerings. Overall I'd recommend going to a different lounge at the airport.
Kevin Houston
This lounge is very comfortable. The food selection lacks in comparison to the Delta Sky Club, but their bar is all complimentary so you are able to try drinks you may normally not get the chance to taste.
Sophia Y
The staff that welcomed us in the morning when we got there from our lengthy flight was rude, was not helpful to locate my husband in the system, we do not know if it was due to lack of training or because the young lady was rude. There was a big lack of respect from this specific staff member, very impatient and extremely rude. Very bad customer service.
Paco Garcia
The truth is that this VIP room has disappointed me, especially the bar staff. Since they have treated us terribly. I give an example, I order two drinks, one for me and one for my wife and they only give me one and in a very bad way they tell me that my wife should come pick it up. The truth is that these types of people should not work because they lack a lot of education. However, the ladies in the bathrooms and those who clear the tables have been charming. At the normal level of food and drinks.
Sharmeam Kim
Food was good but the crew seemed to have a attitude, drinks from the bar were made by someone who has experience being in a dive bar, the guy basically dumped liquid over ice and slides you the cup, expected better maybe it’s just this location others seem fine.
Ryan Henderson
They have a wine tasting area.. the best amex lounge there is
Gets a little crowded during certain long weekends. Otherwise the service and the food is excellent.
Eugene Courson
The barkeepers was good and he remembered me each day, knew what I ordered, only this like all of California is it is expensive
Valber Araujo Sousa
I had a super bad and unprofessional experience with the employe called by “MIMI” she was rude and unprofessional denying my access with with a valid CC and ticket
Dan W.
Two areas, one for food via cafeteria style the other less crowded mostly snacks & full bar. No real quiet area.
Pretty hot in the lounge. The AC is weak.Food tastes great though - Soup are delicious
Great mimosas
Of all of the amex lounges that I've visited, SFO seems to be the largest of their collection. This is certainly the best way to pass time whilest waiting for a flight. If you're in a rush and can't really stay at the lounge, ask for a "Grab & Go"
We went on a Tuesday night and it was great—very few people, good food, and friendly service.
I would not recommend.They have a policy that you cannot enter 3 hours before your flight unless you have a connecting flight, which makes sense. I was there 3 hours and 10 minutes early and they refused to be flexible and allow me in until exactly the 3 hours before the flight. To me, this is ridiculous.The inside of the lounge was overcrowded and they did not have much in terms of food offerings. Overall I'd recommend going to a different lounge at the airport.
This lounge is very comfortable. The food selection lacks in comparison to the Delta Sky Club, but their bar is all complimentary so you are able to try drinks you may normally not get the chance to taste.
The staff that welcomed us in the morning when we got there from our lengthy flight was rude, was not helpful to locate my husband in the system, we do not know if it was due to lack of training or because the young lady was rude. There was a big lack of respect from this specific staff member, very impatient and extremely rude. Very bad customer service.
The truth is that this VIP room has disappointed me, especially the bar staff. Since they have treated us terribly. I give an example, I order two drinks, one for me and one for my wife and they only give me one and in a very bad way they tell me that my wife should come pick it up. The truth is that these types of people should not work because they lack a lot of education. However, the ladies in the bathrooms and those who clear the tables have been charming. At the normal level of food and drinks.
Food was good but the crew seemed to have a attitude, drinks from the bar were made by someone who has experience being in a dive bar, the guy basically dumped liquid over ice and slides you the cup, expected better maybe it’s just this location others seem fine.
They have a wine tasting area.. the best amex lounge there is
Restaurantji Recommends
Crowded, food is just okay.
Gets a little crowded during certain long weekends. Otherwise the service and the food is excellent.
The barkeepers was good and he remembered me each day, knew what I ordered, only this like all of California is it is expensive
I had a super bad and unprofessional experience with the employe called by “MIMI” she was rude and unprofessional denying my access with with a valid CC and ticket
Two areas, one for food via cafeteria style the other less crowded mostly snacks & full bar. No real quiet area.