We have had good meals here in the past, but this visit was a miss on several levels (most of the food, service). Hoping for better if we decide to try them again.
Colin Huang
Nice atmosphere/ambiance but food was just middle of the road and prices were high. It was about $15-$20 for a basic Thai dish such as pad Thai, pad kee Mao, tom yum soup, pad Krapow etc.
Atmosphere: 4
Food: 3
Service: 4
Chad
I ordered their Gra Prao Mu Grob for dinner and was informed by the staff that they were out of this dish approximately after 40-45 minutes. At this point, my party started receiving their meals and I had to wait for an additional 30 minutes for my dish to arrive. An apology was made but no other customer service measures such as a meal discount or free dessert was offered to address this matter.
MS
The Basil Canteen is convenient and close. I had my food delivered to the hotel and it came within the right time frame, so I don't know what the atmosphere is like in the restaurant. I ordered Pad Thai & Pad Kee Mao. The Pad Thai was tasteless and the Pad Kee Mao was delicious. Oh, and the Thai iced teas were tasteless too. Bummer!
Food: 3
Service: 5
Recommended dishes: Pad Thai
Alek Toomians
Friendly staff, nice cozy atmosphere, great food selection.
Atmosphere: 5
Food: 5
Service: 5
judie
Friendly staff, but service was a bit slow. Had to wail quite a while to place our order and had to ask for the check because staff did not come buy. Food was tasty but a little on the salty side.
Adriana Uribe Siegert
Today I went to have lunch at basil like so many many times. I ordered the chu chee salmon and it was sooooo spicy. I told the server and she didn't pay to much attention to my comment. We order another plate asking to be mild and it was also very much spicy. It's sad that Basil used to be my go to place in the neighbordhood but the service and the quality have declined.
Atmosphere: 4
Food: 2
Service: 2
CarolynC
Indispensable SoMA restaurant on Folsom and 11th. The downstairs tables are terrific for small-ish fun parties.
JamesO
The atmosphere is good and the food is really good. Everything I have ever had here has been good. There were a couple of large groups in the place and my friend and I still could hear each other speak at a normal level.
I ordered the Thai boat noodles, but found them to be very salty, so I wouldn’t recommend this soup. On the other hand, the Pad See Ew dish was delicious. My rating reflects the disappointing noodle dish and not the environment or service.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pad SE EW
Michael
The restaurant is in a beautiful historic building and the atmosphere inside is fun and relaxed. The staff is very nice. There appeared to be only two servers working on Sunday but they took good care of us and our party of 9 got out in time to make our show at the club nearby. The food was delicious, everyone was happy with their order, and the drinks were good. I've been here many times and it's always great.
Trevor Antonio
Great service and excellent food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Red Curry, Pad Thai
Opentable Diner
Super friendly staff and the food was amazing! Roti bread, popcorn chicken, mango shrimp and drunken beef all exceptional. Definitely recommend 🌟
Nire Lewis
Super cute, and intimate place. Food was delicious, and the service was fast and friendly.
We have had good meals here in the past, but this visit was a miss on several levels (most of the food, service). Hoping for better if we decide to try them again.
Nice atmosphere/ambiance but food was just middle of the road and prices were high. It was about $15-$20 for a basic Thai dish such as pad Thai, pad kee Mao, tom yum soup, pad Krapow etc.
Atmosphere: 4
Food: 3
Service: 4
I ordered their Gra Prao Mu Grob for dinner and was informed by the staff that they were out of this dish approximately after 40-45 minutes. At this point, my party started receiving their meals and I had to wait for an additional 30 minutes for my dish to arrive. An apology was made but no other customer service measures such as a meal discount or free dessert was offered to address this matter.
The Basil Canteen is convenient and close. I had my food delivered to the hotel and it came within the right time frame, so I don't know what the atmosphere is like in the restaurant. I ordered Pad Thai & Pad Kee Mao. The Pad Thai was tasteless and the Pad Kee Mao was delicious. Oh, and the Thai iced teas were tasteless too. Bummer!
Food: 3
Service: 5
Recommended dishes: Pad Thai
Friendly staff, nice cozy atmosphere, great food selection.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, but service was a bit slow. Had to wail quite a while to place our order and had to ask for the check because staff did not come buy. Food was tasty but a little on the salty side.
Today I went to have lunch at basil like so many many times. I ordered the chu chee salmon and it was sooooo spicy. I told the server and she didn't pay to much attention to my comment. We order another plate asking to be mild and it was also very much spicy. It's sad that Basil used to be my go to place in the neighbordhood but the service and the quality have declined.
Atmosphere: 4
Food: 2
Service: 2
Indispensable SoMA restaurant on Folsom and 11th. The downstairs tables are terrific for small-ish fun parties.
The atmosphere is good and the food is really good. Everything I have ever had here has been good. There were a couple of large groups in the place and my friend and I still could hear each other speak at a normal level.
Upscale Thai food in a modern atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Curry Chicken
Restaurantji Recommends
I ordered the Thai boat noodles, but found them to be very salty, so I wouldn’t recommend this soup. On the other hand, the Pad See Ew dish was delicious. My rating reflects the disappointing noodle dish and not the environment or service.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pad SE EW
The restaurant is in a beautiful historic building and the atmosphere inside is fun and relaxed. The staff is very nice. There appeared to be only two servers working on Sunday but they took good care of us and our party of 9 got out in time to make our show at the club nearby. The food was delicious, everyone was happy with their order, and the drinks were good. I've been here many times and it's always great.
Great service and excellent food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Red Curry, Pad Thai
Super friendly staff and the food was amazing! Roti bread, popcorn chicken, mango shrimp and drunken beef all exceptional. Definitely recommend 🌟
Super cute, and intimate place. Food was delicious, and the service was fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tom Yum Shrimp
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