Ben & Jerry's
Pier 41, San Francisco
(415) 249-2656
Recent Reviews
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All my favorite Ben & Jerry’s ice cream are here so creamy and delicious. Only complaint are the prices. It’s a little High.
too sweet
The ice cream here is delicious and the staff is super friendly! However, I did find the price for a small cone to be a little on the high side, especially since it’s in a tourist area.
This was not a sundae but a sad day ! Miserable small portion for about 15-16 dollars, bad fudge and a very dismissive person at the counter. Apparently the “independently owned and operated” that they are proud of, is lowering the brand standards
Good ice cream, and great service. I get it’s a tourist area, but $11 for a small cone of ice cream is a little ridiculous.
It was my Puppy 🐶 Birthday 🎂 & I wanted to get him something special so I bought him Ben & Jerry’s dog 🐶 ice cream *
Came here on free cone day (April 8, 2025) and it was a fantastic experience. Only had to wait 5-10 minutes and many flavors on tap. Great event for the community and located in a beautiful spot along the wharf.
The ice cream here is absolutely delicious, rich, creamy, and full of flavor. They have a great variety of unique and classic options, and everything tastes super fresh. The staff is friendly and welcoming, and the service is quick even when it’s busy. Whether you’re grabbing a cone on a hot day or treating yourself to a dessert night, this place hits the spot. I’ll definitely be coming back!
It’s nice actually but high prices
The service was ok great place good for a nice sunny day
Restaurantji Recommends
1 star horrible customer service . I went today 04-15-25 to go buy ice cream and worker was so rude and giving Additude and complaining. Ruining me from even trying to order my ice cream . Worker was so rude .
The best ice cream ever!!! Free Cone Day is an awesome day with my cousins 💕. Thank you
The pier 41 ben and Jerry’s ice cream stand has an employee attitude problem. I I asked how are you the response was what do you want. We walked away.
Im sorry but the service was really terrible,
The cashier started to shout and yell on me, she doesn’t try to understand the costumer
Her lucky was that I bought the milkshake from her and it was ok
Strange business behavior. Extremely overpriced compared to Ben & Jerry's from the supermarket. You practically can't see the person serving you at all. You can really save yourself.
Atmosphere: 1
Food: 2
Service: 1
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