The ice cream here is delicious and the staff is super friendly! However, I did find the price for a small cone to be a little on the high side, especially since it’s in a tourist area.
Daphne A.
This was not a sundae but a sad day ! Miserable small portion for about 15-16 dollars, bad fudge and a very dismissive person at the counter. Apparently the “independently owned and operated” that they are proud of, is lowering the brand standards
Will Gardner
Good ice cream, and great service. I get it’s a tourist area, but $11 for a small cone of ice cream is a little ridiculous.
Racquel Mosqueda
It was my Puppy 🐶 Birthday 🎂 & I wanted to get him something special so I bought him Ben & Jerry’s dog 🐶 ice cream *
Victor Wang
Came here on free cone day (April 8, 2025) and it was a fantastic experience. Only had to wait 5-10 minutes and many flavors on tap. Great event for the community and located in a beautiful spot along the wharf.
Erfan Kooshesh
The ice cream here is absolutely delicious, rich, creamy, and full of flavor. They have a great variety of unique and classic options, and everything tastes super fresh. The staff is friendly and welcoming, and the service is quick even when it’s busy. Whether you’re grabbing a cone on a hot day or treating yourself to a dessert night, this place hits the spot. I’ll definitely be coming back!
pvgomes
It’s nice actually but high prices
Camilo Puente
The service was ok great place good for a nice sunny day
Elaine Guitron
1 star horrible customer service . I went today 04-15-25 to go buy ice cream and worker was so rude and giving Additude and complaining. Ruining me from even trying to order my ice cream . Worker was so rude .
The best ice cream ever!!! Free Cone Day is an awesome day with my cousins 💕. Thank you
Clifton Neal
The pier 41 ben and Jerry’s ice cream stand has an employee attitude problem. I I asked how are you the response was what do you want. We walked away.
רונאל שגב
Im sorry but the service was really terrible, The cashier started to shout and yell on me, she doesn’t try to understand the costumer Her lucky was that I bought the milkshake from her and it was ok
Ruby Rubia
Strange business behavior. Extremely overpriced compared to Ben & Jerry's from the supermarket. You practically can't see the person serving you at all. You can really save yourself.
Atmosphere: 1
Food: 2
Service: 1
Javier MMA
Guy attending needs some customer training sessions, won’t purchase again. Pathetic attitude because pricing isn’t clear and guy was too busy with his phone to explain how a 8,75 cone gets 10,75. He also hit the table. Anger management issues also. Not customer nor kid friendly
too sweet
The ice cream here is delicious and the staff is super friendly! However, I did find the price for a small cone to be a little on the high side, especially since it’s in a tourist area.
This was not a sundae but a sad day ! Miserable small portion for about 15-16 dollars, bad fudge and a very dismissive person at the counter. Apparently the “independently owned and operated” that they are proud of, is lowering the brand standards
Good ice cream, and great service. I get it’s a tourist area, but $11 for a small cone of ice cream is a little ridiculous.
It was my Puppy 🐶 Birthday 🎂 & I wanted to get him something special so I bought him Ben & Jerry’s dog 🐶 ice cream *
Came here on free cone day (April 8, 2025) and it was a fantastic experience. Only had to wait 5-10 minutes and many flavors on tap. Great event for the community and located in a beautiful spot along the wharf.
The ice cream here is absolutely delicious, rich, creamy, and full of flavor. They have a great variety of unique and classic options, and everything tastes super fresh. The staff is friendly and welcoming, and the service is quick even when it’s busy. Whether you’re grabbing a cone on a hot day or treating yourself to a dessert night, this place hits the spot. I’ll definitely be coming back!
It’s nice actually but high prices
The service was ok great place good for a nice sunny day
1 star horrible customer service . I went today 04-15-25 to go buy ice cream and worker was so rude and giving Additude and complaining. Ruining me from even trying to order my ice cream . Worker was so rude .
Restaurantji Recommends
The best ice cream ever!!! Free Cone Day is an awesome day with my cousins 💕. Thank you
The pier 41 ben and Jerry’s ice cream stand has an employee attitude problem. I I asked how are you the response was what do you want. We walked away.
Im sorry but the service was really terrible,
The cashier started to shout and yell on me, she doesn’t try to understand the costumer
Her lucky was that I bought the milkshake from her and it was ok
Strange business behavior. Extremely overpriced compared to Ben & Jerry's from the supermarket. You practically can't see the person serving you at all. You can really save yourself.
Atmosphere: 1
Food: 2
Service: 1
Guy attending needs some customer training sessions, won’t purchase again. Pathetic attitude because pricing isn’t clear and guy was too busy with his phone to explain how a 8,75 cone gets 10,75. He also hit the table. Anger management issues also. Not customer nor kid friendly
Atmosphere: 1
Food: 2
Service: 1
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