Ben & Jerry’s

170 O'Farrell St, San Francisco
(415) 263-7239

Recent Reviews

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Raquel H.B.

It wasn't even 6pm yet (around 5:45pm) and the boy there said he was already closing so he didn't serve us. According to google they close past 7pm.

Austin Peterson

Ice cream was served completely melted in a cup, spilling over. Very disappointed at the quality at this location, customer service was mediocre, not helpful

Hotel Reviews Worldwide

I ordered a shake and my daughter ordered a waffle cone with a scoop of cookies and cream.Both were good.The cashier's attitude was bad, though.Parking is on the street and free on Sundays.

Megan Todd

You closed before you were supposed to, and refused to budge. Customer service non-existent. I know the product is good, that's not the issue. Your service is terrible.

Thomas V

The quality is good, just like what you buy at the grocery store. Nice selection of flavors. Plan for a take away.

Max Rantz-McDonald

It said it was open until 11:00pm but it closed at 10pm and we walked for 40 minutes to get there ??‍♂️

Charles K

Okay stop, nothing special, service was only fair, ice cream was okay, location is very good. It's a handy stop.

Ron Drq

Ooooh! Banana split! A classic favourite at B&J’s! Try it!

Sweta Sanghavi

My ice cream was icy and didn't taste fresh

Philipp Sauber

Service is good but it's on the lower level

Sunny Mall

Got there at 8:15 and they said they were closed.

Elizabeth King

So tasty

Thomas V

Hi Charles, Thank you for your feedback, we always appreciate the good and the bad so we can always thrive to do better.

Jesse S

Recommend

Jordan Moncharmont

Showed up well before closing. Place is ghosted.

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