Ben Thai Cafe

1331 Polk St, San Francisco
(415) 771-2562

Recent Reviews

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Dominic Tsang

I ordered the gra-prow fried rice with chicken ($17.50) and extra portion of pork ($3.50). Food came out in 10-15 minutes hot and fresh. The rice was more on the wet side but the flavor was super. I added a bunch of chili powder to it for more authenticity and it was just right. I do wish there were more cucumbers to balance the flavor. The runny egg was a nice touch. Portion size was alright with a good amount of chicken and pork pieces.

Atmosphere: 3

Food: 5

Service: 3

Kabi Nurgaliyev

Nice place, food was delicious, not expensive. Calm and nice place. Recommend

Atmosphere: 5

Food: 5

Service: 5

Darshan Sheth

Worst customer service!!. Avoid this place. The food quality was poor, but the owner's attitude was worse. He refused to replace a single dish, claiming he’d lose money, and showed zero interest in customer satisfaction. To make matters worse, the place was full of flies and felt very unclean. Save your money and go elsewhere

Atmosphere: 2

Food: 2

Service: 1

Shishir Khanal

There is slowly service and bad food

Atmosphere: 1

Food: 1

Service: 1

Josie Pooler

The pad kee mao was super good and the Thai tea ice cream was the perfect dessert! Would definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Jack L

We randomly walked in but found that the food was very good. It's a surprisingly good find.

Jeevan Jagadeesh

A great place to enjoy thai food. They have some lesser known Thai dishes on their menu. The staff service was exceptional. Would definitely go back here.

Atmosphere: 4

Food: 4

Service: 5

Mason Severe

Ate too fast to take any cute photos - sorry - but that should tell you everything.
Food is BLOW YOUR MIND incredible. For my native San Franciscans, we have access to some of the best food options from basically any cuisine imaginable, but as far as Thai food goes THIS is the place to eat and you will tearfully thank me once you try.
Food comes out laser fast (which concerned me at first) but the meal had me eating with my hands to get every last morsel by the end. If you read this review and you’re not already heading over idk what to tell you.
$18 for the best Khao Soi you’ll ever have - you’re welcome.

Atmosphere: 5

Food: 5

Service: 5

Cecilia Navas

Amazing service and delectable food. Super cozy on a winter night.

Atmosphere: 5

Food: 5

Service: 5

Laxman Oli

Service slow

Atmosphere: 1

Food: 1

Service: 1

Andrea

how this spot doesn’t have higher reviews idk. every single dish i’ve had from here was a hit. duck curry and tom kha soup are sooo so yummy, and the portions are large! the vibe is late night, they have drinks, and unique menu items. the service is quick and attentive

Atmosphere: 5

Food: 5

Service: 5

Sav Fam

Rice mushy. Food not that great on this visit.

Atmosphere: 2

Food: 2

Service: 2

Lee R

Not going to lie, the vibe is awesome and the servers were really nice. But….
- food is really not good
- drinks were really not good

** sobs softly **

Atmosphere: 5

Food: 1

Service: 5

Matthew Robinson

Everything was twsty except the khao soi, which was very bland. Surprising as that's one of their main dishes. Everything was (sadly) not spicy in the least, and some of the vegetables were very undercooked. Music was terrible. Doubt I'll go back. Staff was very friendly and quick.

Atmosphere: 3

Food: 4

Service: 5

Y

I just paid $26.73 for one tofu green curry through Grubhub. Delivery was fast, but that’s the only good part of this experience.

When I opened the bag, I realized there was no rice. I went back on the app to see if I had missed a dropdown or option to add it—nothing. Not a single mention that rice doesn’t come with curry. This is misleading. Thai curry (or in fact, any curry in the world) without rice or some kind of carb to balance the flavors makes no sense, yet the restaurant doesn’t bother to clarify this anywhere.

I called to confirm, and was bluntly told, “No, rice doesn’t come with it.” No apology, no explanation. Just attitude. For the price, the least they could do is provide a complete meal—or at the very least be upfront about it.

Still, I tried to make the best of it. After two bites, I found a bug on the cabbage. At that point, the entire meal went in the trash. Completely unacceptable.

This was supposed to be a simple Sunday treat, and instead it was frustrating, disappointing, and frankly gross. I won’t be ordering here again, and I’d strongly caution others before wasting money the same way.

Atmosphere: 1

Food: 1

Service: 1

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