I placed an online order for pick up that was confirmed. I showed up at the pick up time and they said the store was closed for a private event. I asked for a refund and they shrugged and said they couldn't help me...
Atmosphere: 1
Food: 1
Service: 1
Nitin Nazeer
The classic combo banh mi is a work of art. Just get it and thank me later
Atmosphere: 5
Food: 5
Service: 5
ZeeElovich
When I ordered the lemongrass tofu bahn mi, I didn't see the sandwich maker put any vegan mayo on it. I'm glad I clarified, because when I asked him, he told me that he did put mayo on it but that it wasn't vegan. The menu clearly states that it has vegan mayo. He remade it for me without an issue. The sandwich overall was fine - decent option for an airport.
Updated from previous review on 2025-12-02
Anastasia Agoda
great sandwiches, fast and friendly service. will be back again
Atmosphere: 5
Food: 5
Service: 5
bklyn2014
First time ordering a banh mi, and it was amazing. I got it delivered, and was pretty impressed with how neatly the sandwich was wrapped (I ordered the fried egg+tofu sandwich). The food was great. Will be ordering again!
Atmosphere: 5
Food: 5
Service: 5
Love
This place is not only super cute, it’s a perfect place to sit! They have the cutest window seats and the food is super fresh and I felt good after eating here. The staff are lovely and accommodating, what a treat!
Atmosphere: 5
Food: 5
Service: 5
Rajesh Batala
Hotel is very late
Atmosphere: 1
Food: 1
Service: 1
Martin Duggan
So this is a 4 star place that I downgraded to 3(see end).
The food was ok. It was an Americanized view on Vietnam’s food but not really authentic. But was still good.
Service was ok. A bit slow taking order but ok.
Why did I down rate it. Well I am doing this in all restaurants that add a surcharge rather than adjust the food prices. This seems to be a thing in sf but I consider it to be a con. Not only do I need to add tax, tips bit but now a surcharge too. It’s making a mockery of the actual price. Why not go further and cut the food prices and add a 50% surcharge. So this was a 4 star restaurant down graded to 3 because of a managment decision to add a surcharge rather than increase the price.
Atmosphere: 3
Food: 4
Service: 4
Lisa Palazzolo
I love the chicken! In a salad, on a sandwich in the pho. Yum! Such friendly staff too!
Atmosphere: 5
Food: 5
Service: 5
Bao Khong
we ordered chicken pho , Pho at this place is horrible, tasteless, no smell of pho’s broth , that created signature of Vietnamese authentic food. Our pho was just smell a lot of sprouts, they cheated the customer as more sprouts but less noodles . They didn’t even ask us if we want or don’t want sprouts in pho they just dumped all in there , guess what, The sprouts appeared to be never been washed or if it had it may just been a careless washed . My parents can not eat sprouts, i asked them why didn’t they ask before they poured a bunch of food to the cup. it is horrible pho place
Truly the best fast casual place in Pac Heights! Delicious, healthy, unique… Bun Mee meals are the best. I regularly get the rainbow salad with chicken, but all of the other options are great too! Highly recommend the brussel sprouts as well. My husband and I order pick up from here multiple times a week, it’s that good.
Atmosphere: 5
Food: 5
Service: 5
Sophie Park
The pho is greasier than other places. Banh mi’s are ok.
Atmosphere: 5
Food: 3
Service: 3
Olena P
Had the crispy chicken salad, it was really delicious! Looking forward to having it again.
I placed an online order for pick up that was confirmed. I showed up at the pick up time and they said the store was closed for a private event. I asked for a refund and they shrugged and said they couldn't help me...
Atmosphere: 1
Food: 1
Service: 1
The classic combo banh mi is a work of art. Just get it and thank me later
Atmosphere: 5
Food: 5
Service: 5
When I ordered the lemongrass tofu bahn mi, I didn't see the sandwich maker put any vegan mayo on it. I'm glad I clarified, because when I asked him, he told me that he did put mayo on it but that it wasn't vegan. The menu clearly states that it has vegan mayo. He remade it for me without an issue. The sandwich overall was fine - decent option for an airport. Updated from previous review on 2025-12-02
great sandwiches, fast and friendly service. will be back again
Atmosphere: 5
Food: 5
Service: 5
First time ordering a banh mi, and it was amazing. I got it delivered, and was pretty impressed with how neatly the sandwich was wrapped (I ordered the fried egg+tofu sandwich). The food was great. Will be ordering again!
Atmosphere: 5
Food: 5
Service: 5
This place is not only super cute, it’s a perfect place to sit! They have the cutest window seats and the food is super fresh and I felt good after eating here. The staff are lovely and accommodating, what a treat!
Atmosphere: 5
Food: 5
Service: 5
Hotel is very late
Atmosphere: 1
Food: 1
Service: 1
So this is a 4 star place that I downgraded to 3(see end).
The food was ok. It was an Americanized view on Vietnam’s food but not really authentic. But was still good.
Service was ok. A bit slow taking order but ok.
Why did I down rate it. Well I am doing this in all restaurants that add a surcharge rather than adjust the food prices. This seems to be a thing in sf but I consider it to be a con. Not only do I need to add tax, tips bit but now a surcharge too. It’s making a mockery of the actual price. Why not go further and cut the food prices and add a 50% surcharge. So this was a 4 star restaurant down graded to 3 because of a managment decision to add a surcharge rather than increase the price.
Atmosphere: 3
Food: 4
Service: 4
I love the chicken! In a salad, on a sandwich in the pho. Yum! Such friendly staff too!
Atmosphere: 5
Food: 5
Service: 5
we ordered chicken pho , Pho at this place is horrible, tasteless, no smell of pho’s broth , that created signature of Vietnamese authentic food.
Our pho was just smell a lot of sprouts, they cheated the customer as more sprouts but less noodles . They didn’t even ask us if we want or don’t want sprouts in pho they just dumped all in there , guess what, The sprouts appeared to be never been washed or if it had it may just been a careless washed .
My parents can not eat sprouts, i asked them why didn’t they ask before they poured a bunch of food to the cup.
it is horrible pho place
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Truly the best fast casual place in Pac Heights! Delicious, healthy, unique… Bun Mee meals are the best. I regularly get the rainbow salad with chicken, but all of the other options are great too! Highly recommend the brussel sprouts as well. My husband and I order pick up from here multiple times a week, it’s that good.
Atmosphere: 5
Food: 5
Service: 5
The pho is greasier than other places.
Banh mi’s are ok.
Atmosphere: 5
Food: 3
Service: 3
Had the crispy chicken salad, it was really delicious!
Looking forward to having it again.
Atmosphere: 3
Food: 4
Service: 4
Every things is bad not good bevear
Atmosphere: 1
Food: 1
Service: 1
Good food and very friendly service!
Atmosphere: 5
Food: 5
Service: 5
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