Charmaine's Rooftop Bar & Lounge

The menu has been revamped and shrunken. No more Impossible burger or sandwich. There are French fries, an eggplant dip, and a vegetable brochette: no proteins, no full meal. The drinks are still good though.

Fish tacos were over breaded I couldn’t really take a decent bite of it i had to give the rest to my coworkers to finish ..cause they made the outside of the fish to thick when they cooked it but everything else was delicious

Parking: We didn’t have to walk down the hill too far but we still ended up having to pay a garage for parking an walk about a block in an a 1/2 to the hotel then ended up waiting for the concierge to come back to his both an get my ID then another gentleman walked us to the elevator , it was a couple people before an after me waiting to get in

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese Burger Sliders

Went with a larger group of 12ish people for a birthday.

Our server was excellent, very attentive, nailed all the orders, and easily handled our group’s manic energy. He read the room perfectly, and was present but not too present. Excellent skill shown from him.

The food was slightly above “meh” level. Very small plates, overpriced, just somewhat tasty. I certainly wouldn’t go there for the food.

Atmosphere was cool. Obviously it’s a rooftop patio so vibes were good, but it was a little dark even with the fire pit. No big though. I did find it a bit annoying that we had to wait in line on the sidewalk to get in when we had a reservation. It was also agony trying to get through on the phone, in that they literally never picked up the 6 times I called them to setup the reservation. They’re better over email though.

Overall, I would definitely recommend it, but it’s also definitely not “San Francisco’s Sexiest Rooftop Bar” as they claim.

Atmosphere: 4

Food: 3

Service: 5

Amazing views of the city, great music, and impeccable service. Make reservations though.

Spectacular attention, delicious dishes. Thank you ??
Juanito and his friends the best!

Atmosphere: 5

Food: 5

Service: 5

The hostess took someone else’s order first and they sat down after us. She never came to check on us.

Atmosphere: 5

Service: 2

Limited food selection, but we came for the view and drinks. Beautiful view of the city. I wouldn’t want to be walking around in the Tenderloin. Pro tip: make a reservation.

Atmosphere: 5

Food: 4

Service: 5

I got a notification at 14:45 that my reservation that evening had been cancelled by the restaurant because of an event. The restaurant would have known about the event way in advance, so to only be given a few hours notice of a cancellation when we had this table booked 2 months in advance is very disappointing and poorly managed. We were offered a date change with a discount off the bill, which, had we been given enough notice we could’ve moved the reservation to another day of our trip. However this was our last evening in San Francisco so we were left with no choice but trying to make alternative arrangements at short notice. Additionally I received no response to my email.

Great drinks and food + fantastic service. Wonderful views of the city and great atmosphere.

Atmosphere: 5

Food: 5

Service: 5

You may not be impressed with service or the food but the food deck and views are incredible. Highly recommend to make a night memorable!

Atmosphere: 5

Food: 4

Service: 3

It was a really enjoyable evening, my husband and I drank two drinks for each that were delicious. Our favourite drinks were “Super french Martini” and “Kissin in the California Sun” . Furthermore we ate Proper sliders and stuffed potatoes. It was fantastic spend a lot of time in this place especially outside in front of the firepit.
(A little bit expensive)

Atmosphere: 5

Food: 5

Service: 5

Great place to be on top of the world! Lol! Good food and drinks! Pricey yet worth it!

Atmosphere: 5

Food: 5

Service: 5

Pretty good Paella. Half and half of meat and vegetarian was a good combo.

Vegetarian options: Paella has a vegetarian option. Has artichokes, cauliflower, squashes and other veggies.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Paella

$77.00 for 3 lemon drops, all I have to say.

Atmosphere: 4

Service: 3

This place is extremely unprofessional. Their customer service is horrible!! I tried calling several times and I was never able to get an answer. I email them at the email address they provided and I have yet to get a reply. When I finally called the Hotel and spoke with on of their representatives they assured me someone at Charmaine’s would contact me later that day. I have yet to receive that phone call. So my 13 guests will celebrate at another establishment that will appreciate our hard earned money.