Chipotle Mexican Grill
50 California St, San Francisco
(415) 500-9511
Recent Reviews
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I genuinely cannot remember a time that I’ve ever been so disappointed by the portion size. I’m no stranger to being a little disappointed at certain locations, but this is a different beast entirely.
I was so upset in the moment that if it weren’t for my friends already having ordered, I would have walked right out the door. It goes without saying, however, that the burrito was delicious.
I will NEVER return to this location. Just go to another one down the street.
Atmosphere: 4
Food: 2
Service: 3
I’m honestly shocked at how bad my experience was today. The portions were ridiculously small—half a spoon of rice, half a spoon of chicken, and barely a teaspoon of sour cream. When I asked for a normal portion (not extra!), I was told I’d be charged more. How is that okay? I’m paying for a full bowl, not tiny sample-size scoops.
I ended up being charged $11.65 + $4.65 + $3.10 for what looked like the smallest bowl I’ve ever received from Chipotle. And the worst part? The inconsistency. My last visit here was perfect with proper portions. Today felt like a completely different restaurant.
This is unacceptable. Customers shouldn’t have to argue for a standard serving size. This location really needs to get its portioning under control. I won’t be returning unless this improves.
Atmosphere: 4
Food: 3
Service: 2
It’s true. Portions are small at this location.
I was surprised by the small portion and mentioned it with no response from the team. I thought I was being underserved but then I saw the other reviews.
Bad service, Ridiculous portions
Atmosphere: 3
Food: 2
Service: 1
These guys charged $17.72 for a kids quesadilla with extra meat and didn't even give chips.
Atmosphere: 1
Food: 1
Service: 1
This restaurant prioritizes to-go orders over dine-in when low on ingredients. Terrible way to manage a location.
Atmosphere: 1
Food: 4
Service: 1
The girl here so rude she does not understand what I want just shouting in bad way when I asked questions this location awful and rude services here
Atmosphere: 1
Food: 1
Service: 1
I'm Doordash driver this order long time wait 🥺
Atmosphere: 1
Food: 1
Service: 1
Insane service from cashier rushing the other workers
Atmosphere: 3
Food: 4
Service: 1
Food portion size was surprisingly small
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
The worst customer service ever 😡
Service: 1
No guacamole but had it in to go area why not just give some
Small portions of meat,super rude stuff and not the first time,whenever I come to this chipotle I hear “no ice cream”
Horrible rice, never have sour cream, overpriced and the stuff is rude
Rude staff mediocre food
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