I ordered three dozen cupcakes on a Friday for delivery Tuesday between 12:30-1pm on DoorDash. Everything looked to be on track on Tuesday until they cancelled the order because they were closed at 12:27pm. Left me with no time to scramble to get another treat in order for my work event. Since then, I read other reviews on Google that others have had problems with their hours being incorrect. So annoyed they couldn’t at least give proper notice.
Service: 1
B Barnes
Cupcakes are some of the best in the bay! my favorite! However, I could not recommend this location at all! as their hours are never correct and their text bakery concierge doesnt know their real time hours. They close early always and its not stated anywhere on the website and there is nowhere to check for updated hours. Earlier this month, I placed a birthday order for cupcakes to be picked up at 4:45 on a Thursday. I received a call at 2:30 that they were closing early and Could I pickup earlier. I chose this pickup time for a reason, as I was in meetings all day. Trying to reschedule my day, in traffic, and make it to the alternate pickup at a neighboring store, was extremely stressful, especially on my birthday. Although they were nice, Being called that close to pickup time was so inconsiderate since they know they close early. Later pickup times shouldnt even be listed as an option, if it cant be honored. The location is out of the way, so its not the easiest to get to.
I assumed it was a one off but today I decided to make the hike over to chase center just for these, since I was craving their cupcakes. They were closed-4 hours before stated closing. One of the box office staff said they never even opened. They also dont offer any small same day online orders for pickup. Doordash is an option but theres only very few flavors listed (even at opening) and its expensive. Getting a cupcake shouldn’t be a hassle. A really frustrating experience.
Atmosphere: 1
Food: 5
Stacey Lynch
I came to see Jo Koy. The garage opens at 6 and Cupcakin closed at 6! Make it make sense!!!
-Heartbroken while eating an its its
Chanel Z
Closed much before 6 and couldn’t pick up my order, no advanced notice given. Sign said sold out
Service: 1
Ogonna Ononye
had the mini strawberry cupcake, the salted caramel, and the confetti. I didn’t think anything could top my favorite bakery until I tired this place. the strawberry cupcake was SO good and the salted caramel was somehow even better. moist, tasty cake, very sweet icing. for anyone who doesn’t like a super sweet cake, the vanilla was a less sweet than the strawberry and salted caramel, so that would definitely please all audiences! going there again before we end our vacay in San Fran!
Dietary restrictions: I have a nut allergy and my friend is vegan, and we were able to enjoy the different options available that accommodated our dietary restrictions without worry!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry 1pc
Iris
Cupcakin cupcakes are my favorite!
F. Stewart
BEST cupcakes I've ever tasted! PERIOD! Yummy, yum yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Pie Customer Favorite 1pc
Ashley Chung
Obsessed with these cupcakes. They’re super moist, not too sweet, and I love the seasonal flavors. My husband and I are especially fans of their pie-inspired flavors (we’re waiting for the peach cobbler cupcake to make a comeback ). The only drawback is they have limited batches so they tend to sell out of quickly - highly recommend calling beforehand to check if they have what you’re looking for or coming early!!Anyways highly recommend if you’re looking for delicious cupcakes!!!
Atmosphere: 5
Food: 5
Service: 5
Juan Jose Aguirre
Good luck getting anything on Sunday's. It's supposed to be 12-6 pm, my kid rushed at 1 pm to get one and found a sign saying they are closed for lunch, come back at 2 pm. We came back at 2 pm and still closed.Change your hours if you can't even keep it open on Sundays consistently
Hari Iyer
Bourbon peach cobbler was transcendental. Strawberry was so good too!
September 2023:Stopped by for a red velvet cupcake. I really enjoyed the moistness and flavor of the cupcake. Perfect balance of frosting and cake!Would definitely come back again for more delicious cupcakes.
Priscilla Lee
Yesterday, I had an order to pick up. Instructions said to pick up by 5pm and I arrived at 4pm to find them closed.No text, call, or email to say they cancelled my order.I prepaid and I drove from the peninsula plus paid for parking.Now I have to request for a refund.
Local Guide
Best Cup Cakes in the Bay, don’t @me!If you have followed me for any amount of time, y’all know I LIVE CUPCAKIN!!!Enough said. If your on your way to a warriors game please stop by and do yourself a favor! You’re welcome!
C D
Wow!!!!! The Red Velvet & Carrot Cake Cupcakes taste like they were made in Grandma's kitchen. So moist and delicious. Wish I had a photo to share but not a crumb left on my plate.
I ordered three dozen cupcakes on a Friday for delivery Tuesday between 12:30-1pm on DoorDash. Everything looked to be on track on Tuesday until they cancelled the order because they were closed at 12:27pm. Left me with no time to scramble to get another treat in order for my work event. Since then, I read other reviews on Google that others have had problems with their hours being incorrect. So annoyed they couldn’t at least give proper notice.
Service: 1
Cupcakes are some of the best in the bay! my favorite! However, I could not recommend this location at all! as their hours are never correct and their text bakery concierge doesnt know their real time hours. They close early always and its not stated anywhere on the website and there is nowhere to check for updated hours. Earlier this month, I placed a birthday order for cupcakes to be picked up at 4:45 on a Thursday. I received a call at 2:30 that they were closing early and Could I pickup earlier. I chose this pickup time for a reason, as I was in meetings all day. Trying to reschedule my day, in traffic, and make it to the alternate pickup at a neighboring store, was extremely stressful, especially on my birthday. Although they were nice, Being called that close to pickup time was so inconsiderate since they know they close early. Later pickup times shouldnt even be listed as an option, if it cant be honored. The location is out of the way, so its not the easiest to get to.
I assumed it was a one off but today I decided to make the hike over to chase center just for these, since I was craving their cupcakes. They were closed-4 hours before stated closing. One of the box office staff said they never even opened. They also dont offer any small same day online orders for pickup. Doordash is an option but theres only very few flavors listed (even at opening) and its expensive. Getting a cupcake shouldn’t be a hassle. A really frustrating experience.
Atmosphere: 1
Food: 5
I came to see Jo Koy. The garage opens at 6 and Cupcakin closed at 6! Make it make sense!!!
-Heartbroken while eating an its its
Closed much before 6 and couldn’t pick up my order, no advanced notice given. Sign said sold out
Service: 1
had the mini strawberry cupcake, the salted caramel, and the confetti. I didn’t think anything could top my favorite bakery until I tired this place. the strawberry cupcake was SO good and the salted caramel was somehow even better. moist, tasty cake, very sweet icing. for anyone who doesn’t like a super sweet cake, the vanilla was a less sweet than the strawberry and salted caramel, so that would definitely please all audiences! going there again before we end our vacay in San Fran!
Dietary restrictions: I have a nut allergy and my friend is vegan, and we were able to enjoy the different options available that accommodated our dietary restrictions without worry!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry 1pc
Cupcakin cupcakes are my favorite!
BEST cupcakes I've ever tasted! PERIOD! Yummy, yum yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Pie Customer Favorite 1pc
Obsessed with these cupcakes. They’re super moist, not too sweet, and I love the seasonal flavors. My husband and I are especially fans of their pie-inspired flavors (we’re waiting for the peach cobbler cupcake to make a comeback ). The only drawback is they have limited batches so they tend to sell out of quickly - highly recommend calling beforehand to check if they have what you’re looking for or coming early!!Anyways highly recommend if you’re looking for delicious cupcakes!!!
Atmosphere: 5
Food: 5
Service: 5
Good luck getting anything on Sunday's. It's supposed to be 12-6 pm, my kid rushed at 1 pm to get one and found a sign saying they are closed for lunch, come back at 2 pm. We came back at 2 pm and still closed.Change your hours if you can't even keep it open on Sundays consistently
Bourbon peach cobbler was transcendental. Strawberry was so good too!
Vegetarian options: Vegan cupcakes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
September 2023:Stopped by for a red velvet cupcake. I really enjoyed the moistness and flavor of the cupcake. Perfect balance of frosting and cake!Would definitely come back again for more delicious cupcakes.
Yesterday, I had an order to pick up. Instructions said to pick up by 5pm and I arrived at 4pm to find them closed.No text, call, or email to say they cancelled my order.I prepaid and I drove from the peninsula plus paid for parking.Now I have to request for a refund.
Best Cup Cakes in the Bay, don’t @me!If you have followed me for any amount of time, y’all know I LIVE CUPCAKIN!!!Enough said. If your on your way to a warriors game please stop by and do yourself a favor! You’re welcome!
Wow!!!!! The Red Velvet & Carrot Cake Cupcakes taste like they were made in Grandma's kitchen. So moist and delicious. Wish I had a photo to share but not a crumb left on my plate.
pretty good cupcakes
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