Dragon Well
2142 Chestnut St, San Francisco
(415) 474-6888
Recent Reviews
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Unequivocally the best Chinese food in the Bay Area, and a top restaurant in any category of cuisine. The quality of the food, the attentiveness of the staff and the atmosphere are superb. To top if off, they offer a fantastic selection of wines.
Atmosphere: 5
Food: 5
Service: 5
Gluten-Free Menu, thank you. We were super happy to find this delicious Chinese spot, that acutally has GF options. First Chinese restaurant we've found that has that, and every dish was great.
Atmosphere: 5
Food: 5
Service: 5
The best to do it. I have been going to dragon well since 2000. Anytime I visit SF, I pop in and always have an amazing meal. Worth a stop if you live in SF, and if you visit and want a clean delicious Chinese food meal. No better place.
Atmosphere: 5
Food: 5
Service: 5
Overpriced , the spring roll with sour marinade veggies, no meat, panda Express can beat it easily, noodle was dried and flavored is bland
Atmosphere: 2
Food: 1
Service: 2
So delicious!
I went to Dragon Well in April with my friend for the 2nd time; we ordered 2 dishes then started our conversation. We continued to chit chat after finishing eating the meal, the fat lady (I guess she may be the manager or owner) kept on (a couple times) asking if we needed to order any additional food. It is important to be polite and considerate while not being interrupted when we are having a conversation, plus there were only a couple customers during that period, lots of empty seats. Comments: (1) bad service (2) expensive food, one dish of smoked duck with only a few pieces (3) Sweet and Sour pork, beef and shrimp was salty. Recommend, Services are more important than anything, even the food is good (but not). I told my staff and friends not to come to Dragon Well anymore. There is plenty of good food and good service at other locations in the Marina. If the minimum rate is 1, I have no choice, otherwise, I will rate 0
My favorite Chinese restaurant in SF. Especially love their Chinese chicken salad. It is very refreshing and yummy! The portion is perfect. I also love dragon well beef. Full of chives and green onion. Service was fast and attentive. Fyi they don’t take Apple Pay. Better bring your credit card!
Atmosphere: 5
Food: 5
Service: 5
great relaxed but trendy feel
Everyone in our picky, family of five loved it
Atmosphere: 5
Food: 5
Service: 5
Best Chow Fun we have found and a good gluten free menu which is not easy to find for a Chinese restaurant.
Dear Christina, Gary and Staff,
Thank you for the sumptuous birthday dinner and for putting the icing on my special day. The food exceeded our expectations! The appetizers, soup and entrees were superb! Your staff were gracious and treated us like VIPs. Thank you so much for giving me a memorable birthday celebration. You are the best!
Warmly,
Debbie
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Curry MI Fun, Chicken and Vegetables
Restaurantji Recommends
Food is always great. Highly recommend seafood in birds nest.
Atmosphere: 5
Food: 5
Service: 5
The service was terrible the food tasted awful and the atmosphere was equally disappointing. On top of that the staff didn’t even smile and seemed like they were forced to work. Overall a very unpleasant experience
Atmosphere: 1
Food: 1
Service: 1
We ordered takeout soup and there was zero broth.
When we called the restaurant, we were told the noodles absorb it and usually people order a side of broth - not sure how we would know to do this? Food is good just make sure you pay for extra broth if you order the soup takeout (seems…counter intuitive).
We also ordered chicken and vegetables and all we got was broccoli - no carrots mushrooms or anything else that the meals says.
This place used to be great and we have been coming for years so disappointed to see this
Atmosphere: 1
Food: 3
Service: 1
The service was amazing. I ordered the wonton soup in a bowl size. The server asked how I liked it and because I wanted more offers a small bowl on the house. This is the first bit of kindness I have received since I started ride share in San Francisco. A little bit of kindness goes along way. I miss my home but the server Evan was thoughtful and made me feel rt at home. I’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Disappointing Experience at Dragon Well
I had high hopes for Dragon Well in San Francisco, but my experience was incredibly disappointing. The food was subpar—lacking flavor, freshness, and quality. It felt like no effort was put into the preparation. To make matters worse, the customer service was terrible. The staff seemed uninterested and inattentive, making the entire dining experience unpleasant.
For the price they charge, I expected much better. I won’t be returning and cannot recommend this restaurant to anyone.
Atmosphere: 1
Food: 1
Service: 1
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