El Burrito Express 2

I doordashed.The first time I ordered the Taco Salad and it was excellent. This time I got 2 enchilada combo meal. It was horrible. I went to eat it and the foil from the plate was mixed into the food. I threw it all away. What a dissapointment.

Food: 1

Came here through DoorDash going out offer. They straight up said at payment they don’t honor it anymore. Person was misleading.

They kept wanting to charge me for more salsa. I paid for Guacamole. Gave me a half portion in a small cup.

Unreliable marketing and cunning people. Not happy. Food was OK.

Atmosphere: 3

Food: 1

Service: 1

My chicken burrito did not taste good. Something in it was burned. It could have been any of the cooked ingredients but the whole thing tasted pretty bad as a result. My first time here and the only thing I ordered. It was edible and I ate it anyway, but if they are this sloppy I would be concerned about whatever else they do in the kitchen.

Atmosphere: 2

Food: 2

Service: 5

Probably one of my personal favorite burritos around this area. I absolutely love the Large Meat/cheese El Bronco Burrito. It's a couple more dollars than the usual but the meat is tender and delicious. The green salsa is super tasty too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Too much lateee , waste of time

Atmosphere: 1

Food: 1

Service: 1

My go to burrito or taco spot on my lunch break. Everyone is so friendly and the food is great. I love the mango pork tacos or Nor Cal burrito

Atmosphere: 5

Food: 5

Service: 5

I got a chicken taquito, and double carne asada macho burrito. For its’ size, it’s an amazing deal. The meat tastes grilled, and they aren’t messing with portions or flavors. Even my taquito was stuffed with grilled chicken, fresh cilantro, and onion. If you like spicy, get the salsa verde. Red sauce just tastes like an average salsa. Free nachos were included with my order too. Definitely making this my go to for burrito and taco cravings.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito, Taco, Carne Asada

We ordered taco salad and veggie burrito. Both tasted great! The portion size is more than enough for one person!

Atmosphere: 5

Food: 5

Service: 5

Worse burrito ever. Thought adding salsa would
Make it better. Just made it worse.

Atmosphere: 4

Food: 1

Service: 4

I ordered a vegetarian taco and specially told the lady what I wanted and not to add any avocado because Im allergic she acknowledged that but when I got my taco had avocado. She proceeds to remake and still get it’s wrong. Maybe if they were a little chit chatty and paid attention the order would be wrong multiple times. Music is extremely loud plus everyone talking. Does not make me want to come back here

Atmosphere: 1

Service: 1

$17 before tip/tax for a vegetarian burrito. It's mostly rice?

Food: 3

I WAS SAD WITH my order!
The food is not what you expect, everything is bland! I don't like to regulate because later they see it ugly....

I WAS SAD WITH MY ORDER!
The food is not what I expected, it's all bland! I don't like to spoil things because then they see it as ugly....

Atmosphere: 1

Food: 1

Service: 1

I had been coming to EBX since they opened 30+ years ago. They are walking distance from my house. Very convenient. The food has been consistently excellent. The service has been consistently not great. I used to visit EBX once a week, sometimes twice a week for as long as they have been opened. I guess you would call me a long time customer. I pretty much ordered the same thing for myself and my family and the food was always good. Unfortunately, I would say 2 out of 4 times they would get my order wrong. A lot of times I wouldn’t notice the order was incorrect or something was missing until I got home. I would have to walk back and let them know the order was wrong. I was always pleasant , even though this was a regular occurrence.

About a year ago. I did my usual weekly visit. I got home and my burrito was missing . I called them and let them know. No apologies just “oh, you can come back and pick it up”. I just got home and didn’t want to walk back and wait for my order that should have been done correctly the first time. I just said forget it and can I get a refund. (No refund as of yet) It has been over a year and I haven’t been back since and don’t plan to. It’s not worth the aggravation. I’m really bummed because I really like the food and EBX was my family’s weekly go to for good take out food. I know this is an issue with other families in the neighborhood that go to EBX. The same thing. Foods great but, they can never get my order right. So, I know it’s not just me.

Also , the one employee that’s usually at the register taking orders is so unpleasant. She’s been there for years. Never smiles. Like I said I have been coming to EBX for 30+ years. Never a “hi” . I always feel like I’m inconveniencing her. I always say “hi” to her and she barely looks up and acknowledges me as a customer. She always seems like she doesn’t want to be there, Like I said , I will take my business elsewhere where at least my business is appreciated.

I have been going to Cumaica coffee shop for about the same time as I was going to EBX. They know my name and always, always get my order correct and are SUPER friendly.

For other long time customers. Please take a moment and make sure orders are correct and you at least greet all of customers.

Atmosphere: 3

Food: 4

Service: 1

My go-to spot in Pacific Heights for a burrito and take-out. Dependable staff and great taste each time! Plus.. two types of salsas. Hands up

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Carne Asada, El NorCal Burrito

The absolute best burrito in the US. I've had Mexican food from Baja California, LA, Arizona and Texas. Nothing beats the wet burrito, their salsa, and a little picante on the sour cream bed. The chicken is perfectly pulled and it tastes like home.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Wet Burrito Supreme, Nachos, Chips, Rice and Beans, Burrito, Tortilla, Carne Asada, Guacamole, Taco, El NorCal Burrito